4moms User Reviews

4moms
4moms
Thorley Industries LLC

Reviews Summary

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Leave a Review 4moms
  • Easy, simple set up.

    It was very easy to set up. If I’m feeling lazy & need to change the settings I can do it from my phone. But I don’t mind standing up either way. The buttons are big on the roo, so I can just press them with my big toe.
  • Bluetooth

    Like everyone else, can’t get passed the nickname screen. What a waste of an app. Swing is good, all is pathetic.
  • Don’t give up.

    It is not 100% automatic to set up. You actually have to use a couple tricks. Here they are.
    1. At the add/name your device screen, enter what you want to call it and hit the save button just once. It will look like nothing happened or that it’s stuck.
    2. Press the back button in the top left. If you hit save just once you will see one device. If you see multiple of the same device delete all the except for the first one by pressing and holding on each device.
    3. When done, close the app, then re-open the app, and it should open up the home screen.
    There is no way to go to the home screen from the “ add a device“ screen.

    It worked for me. And the app works just fine.
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  • Difficult to connect

    Like most other users, I had quite a lot of trouble connecting to the Mommaroo through Bluetooth (it would not advance past the Naming screen, and would create duplicate Mommaros every time I clicked “next”). However, I found that if I used the “Find My Roo” function in the menu, the app gave me access to the swing’s functions. Once in, the app works pretty well with the swing.
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    Developer Response

    We’re sorry to hear you’re having trouble with the 4moms app. We’ve looked into the nickname screen issue and have released a new app version with a fix. Please be sure to update to version 1.0.16 and try again. If you’re still having trouble, please reach out to support@4moms.com and our Customer Success team will follow up as soon as possible.
  • Bluetooth connectivity

    It does not matter how many times I delete and re-download the app, I still have Bluetooth connectivity issues.
  • Doesn’t Work

    App doesn’t work.
    Buttons don’t even click.
  • Terrible

    Just downloaded this app as I have a swing and wanted to connect blue tooth for the music. It takes forever to find the swing and then when you do, it doesn’t allow you to go anywhere unless you enter a nickname for it so you have to enter nickname and once you do, it will not take you off that screen. Then you go to the main screen to get help and it says leave a review or shop 4 moms, you cannot click on leave a review, but you can click on shop 4 moms - that part works. and from reading the other reviews, it looks like I’m not the only one experiencing this. Bad service
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    Developer Response

    We’re sorry to hear you’re having trouble with the 4moms app. We’ve looked into the nickname screen issue and have released a new app version with a fix. Please be sure to update to version 1.0.16 and try again. If you’re still having trouble, please reach out to support@4moms.com and our Customer Success team will follow up as soon as possible.
  • Won’t go past the nickname screen

    The app won’t let me go past the screen where you have the option to nickname your mamaroo. It doesn’t matter if I enter a name, or try to skip that section. It’s just gets stuck there, no matter how many times I’ve gone back and attempted to re-pair it. Very upsetting because the app can’t be used

    Developer Response

    We’re sorry to hear you’re having trouble with the 4moms app. We’ve looked into this bug and have released a new app version with a fix. Please be sure to update to version 1.0.16 and try again. If you’re still having trouble, please reach out to support@4moms.com and our Customer Success team will follow up as soon as possible.
  • Pretty good

    Bluetooth did not connect right away but trouble shooting instructions were easy and straight foreword. We have the “multi-motion baby swing model 1037” and it was quite easy to connect. Our baby is a light sleeper so we put her in this and she goes right to sleep. App makes it a lot easier to use the swing but I’m unsure of how the aux works. Outside of that it’s wonderful!
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  • Bluetooth issues

    This company should really just tell its customers that it doesn’t care about them. Bluetooth does not work despite trying everything. I consider myself very tech savvy, but this device must have been created by some idiot who doesn’t have an engineering degree. Really this company needs to either refund those people who’s devices don’t work or lower the price to under $100. Definitely not worth the price tag… would not buy this product ever again or recommended this oversized paperweight to anyone. Devices this expensive shouldn’t have major issues like bluetooth not connecting. If this was under $100, then I probably wouldn’t mind that bluetooth doesn’t work, but at this price point, bluetooth should be perfect. 4moms is a total rip-off company that doesn’t care about its customers. If it was worse like it hurts babies, seems like 4moms management is the type of management that would spend tons of money to hide the fact their their devices hurt babies rather than spend money to actually fix the issue.
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