User Reviews: Soulmates

Top reviews

  • Doesn’t Understand What Abuse is and isn’t

    i took the abuse quiz, and answered that my partner is very supportive, encourages me to try new things, and doesn’t do anything to hurt me. This quiz said that i was close to an abusive relationship despite me saying no to all the actually abusive things. don’t trust this app, it is inaccurate and tries to scare you.

    Developer Response

    We apologize for any concern or confusion caused by the quiz results. The intention of such quizzes is to provide insights and awareness, but we understand that the results should be accurate and not cause undue worry. Your feedback is important, and we'll work to improve the accuracy and effectiveness of our assessments. If you have any further questions or concerns, please don't hesitate to reach out, and we'll be happy to assist you. Your well-being and peace of mind are important to us.
  • Maybe I’m stupid…

    I love the quizzes but I’m not understanding the results part. Like at all.

    Developer Response

    Thanks for your feedback! If you have some time, please feel free to contact us at support@basenjiapps.com to add more details about what confused you — we'll be glad to improve the app and become better for you!
  • paywall

    why make the app free if we’re required to pay for everything,??

    Developer Response

    Please note that a free version allows you to take a couple test from each category and mark the dates that are important for your couple. A paid version allows you to take all the couple tests along with self-tests, send your partner digitalized emotions and feelings, use the Daily Conversations feature to reflect on your relationship, and play the Who Is Who game with your partner. We hope this helps! In case of any questions, don't hesitate to contact us at support@basenjiapps.com — we're here for you!
  • Keeps trying to charge me

    Keeps trying to charge me even after canceling free trail

    Developer Response

    We're sorry to hear about the situation! Please consider visiting this link to report a problem: https://support.apple.com/en-us/HT204084
  • wish i could give 0 stars…

    i was really hopeful for this app, as it seems to have a lot of cool features. as soon as i made an account i discovered you can’t do anything without paying. and not to mention they want 7$ a WEEK. save some time, find another app.

    Developer Response

    We're sorry to hear that you didn't have a positive experience with the app. We understand that pricing and payment structures can be a significant factor in your decision to use an app. Your feedback is valuable, and we'll take it into consideration as we continue to improve our services. If you have any other questions or need assistance with anything else, please feel free to let us know. We're here to help.
  • unreasonable

    you have to pay for everything. you cant even take one single test. you have to pay to take tests

    Developer Response

    We appreciate your feedback and understand your concern. We offer a free version of our app with basic features, as well as a free premium trial period so you can explore all the features and see if it's worth it for you. We understand that subscriptions are not for everyone, but we appreciate your support as we work to continuously improve and provide valuable resources for our users.
  • Love the idea but poorly executed

    The idea behind this app is amazing but it is very buggy and too many features are only available for premium members. On the quizzes it recorded my answers as duplicated for the answers i answered for my partner so the scores came out inaccurate. If these things are fixed i’ll redownload it.
  • False advertising..

    The app isn’t at all what’s shown in the preview photos.. I don’t see anything about attachment styles, or any “tests” all it is is the “games”
    Finished all the games in maybe 30 minutes, so what’s the point of paying for a subscription?
  • Helpful app

    It's very helpful app. It allows me and my gf know each other much better. Questionnaires about love and relationships are awesome. But can you please add more questions in it? I believe that we will bring our relationships on a new level. Thanks❤️❤️❤️💛💙

    Developer Response

    Thank you! Enjoy! 😍

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