Discrimination:
The platform doesn’t have an option to upload all necessary documents, based on just passport, my Visa has been pending for more than 4 months now. Lost my Asian cup tickets and accommodation for which I was fully charged by discover Qatar.Developer Response
Thank you for getting in touch with us. We apologize for any inconvenience you may have experienced. For any assistance, please feel free to contact us at info@hayya.qa or dial 2022 locally / +974 4441 2022 internationally.This app is most frustrating
In April I applied for the Hayya entry permit and it took 2days to get approved.
Now in July, I applied using Hayya with me , it’s been 9days , it still stuck on Pending.
Now I realized there are tons of people, and some had submitted as far back as March and still pending.
Sent mail and the Hayya team , keeps saying wait.
Can you guys do an overhaul on this app so if stops stressing applicants.
I know people who have cancelled trips because of this.
Sort this out.Very slow … icons don’t work
The app is linked to a browser and it’s actually very slow … it is “moody” when it comes to accepting photos and copies of passports … it hangs up often … took me 2 hour to add 4 family members … additionally, it has no provision to add the wife … every family member who’s 18 years or older needs to create their own profile and use a unique email… why can’t I create one application for all family members including the wife, children older than 18 and even parents