Most convenient app
Response from developer
You made our day! We are grateful to hear that you are satisfied with your experience using Hayya. Your positive feedback fuels our commitment to delivering excellent service. It’s customers like you who help us improve our offerings. Thank you once again for choosing Hayya!
Awful
Response from developer
Thank you for getting in touch with us. We apologize for any inconvenience you may have experienced. Please feel free to contact us at info@hayya.qa or reach out to us directly at 2022 (locally) or +974 4441 2022 (internationally). Our team is ready to ensure you have a smoother experience.
Discrimination:
Response from developer
Thank you for getting in touch with us. We apologize for any inconvenience you may have experienced. For any assistance, please feel free to contact us at info@hayya.qa or dial 2022 locally / +974 4441 2022 internationally.
One of the worst app and service ever seen
Please go to Oman ,uae, Saudi Arabia or other Asian countries but never make plan to go in Qatar , rubbish rubbish
Response from developer
Thank you for getting in touch with us. We apologize for any inconvenience you may have experienced. For any assistance, please feel free to contact us at info@hayya.qa or dial 2022 locally / +974 4441 2022 internationally.
Not more resident
Poor and slow services
This app is most frustrating
Now in July, I applied using Hayya with me , it’s been 9days , it still stuck on Pending.
Now I realized there are tons of people, and some had submitted as far back as March and still pending.
Sent mail and the Hayya team , keeps saying wait.
Can you guys do an overhaul on this app so if stops stressing applicants.
I know people who have cancelled trips because of this.
Sort this out.
Worst app and not meet the purpose
I am writing to express my dissatisfaction with the app that I recently used to apply for a tourism visa to Qatar. I must commend you for providing this platform that allows users to apply for a visa from anywhere in the world. However, my experience with the portal has been terrible.
The AI system does not read the documents accurately, as it failed to recognize my designation as a GCC resident. Also, I was supposed to attach my Saudi residence permit as a required document, but I could not proceed because my designation was not on the list provided by the app.
Though I tried using other available designations that were similar, my application was rejected multiple times. Even after reapplying with the correct information, my application was again rejected, with an objection indicating that my residence permit was invalid for less than three months. However, in reality, it was valid for more than six months.
Furthermore, there was no column provided for me to input any comments or explain my situation, which only added to my dissatisfaction.
Overall, the app did not meet the purpose it was intended for, as it made the visa application process even more challenging for me. I would encourage you to review the app's AI system and provide better support to users who encounter issues during the application process.