Discrimination:
The platform doesn’t have an option to upload all necessary documents, based on just passport, my Visa has been pending for more than 4 months now. Lost my Asian cup tickets and accommodation for which I was fully charged by discover Qatar.kakarom
Developer Response
Thank you for getting in touch with us. We apologize for any inconvenience you may have experienced. For any assistance, please feel free to contact us at info@hayya.qa or dial 2022 locally / +974 4441 2022 internationally.This app is most frustrating
In April I applied for the Hayya entry permit and it took 2days to get approved.
Now in July, I applied using Hayya with me , it’s been 9days , it still stuck on Pending.
Now I realized there are tons of people, and some had submitted as far back as March and still pending.
Sent mail and the Hayya team , keeps saying wait.
Can you guys do an overhaul on this app so if stops stressing applicants.
I know people who have cancelled trips because of this.
Sort this out.Zhyon001
Very slow … icons don’t work
The app is linked to a browser and it’s actually very slow … it is “moody” when it comes to accepting photos and copies of passports … it hangs up often … took me 2 hour to add 4 family members … additionally, it has no provision to add the wife … every family member who’s 18 years or older needs to create their own profile and use a unique email… why can’t I create one application for all family members including the wife, children older than 18 and even parentsBashar BYM
Need to update
Qatar ID holders unable to get haya with me option .pralhadtimalsina
Poor user interface
The app user interface is poorly designed. Especially the direction. When you take the metro it doesnt show you the name of all the stations in between. Also, you cannot zoom in with the google map and it does not show your current location. Why not just take the user to the google app for better experience. As an IOS developer myself, this app is only useful to show the Hayya card but it lack the basic featuresPussy92jdjjd
Application pending
I have been waiting longtime for my application to be processed. I’ve visited Hayya service center and they claimed pending with Qatar ministry of interior.Fares_Majed
Worst service
I applied for Hayya card booked an accommodation which I payed fully received a confirmation but no status update still pending I lost my tickets lost my money my time I had anxiety from the stress they caused me I called them several time with no help or support they answer you to tell you they can’t do anything for you and that’s very frustrating. I feel scammed they took my money and they are not answering on emails. I had the worst kind of experience and I didn’t get to watch any game. That’s really disappointing I’ve never faced anything like that in my life.foufete
help
cannot change applicant to qatar resident ⁉️⁉️Hazemmmmmmmm
Call center is so bad
Had a ticket and a plane ticket and my hayya stayed pending even after calling the call center 20 times. All my friends that applied had there tickets accepted except me. If there was something wrong with my request you could atleast reject or something. Very badjamal salem alabboushi
Utterly useless
Hard to conceive of a more poorly designed and less useful app!tsd094587
