App doesn’t give notifications
When I first started using this I would get notifications for when the new filter was due, last couple of times there hasn’t been any notifications. I just happened to check and it’s showing as already expired. What else is the app for if it’s not to notify when the new filters are due?!!!
Too basic
Given you use this app when you’re refilling the filter, it would be useful to have information about how to do that. Even links to instructions on the web would work. But you just get the standard social media stuff. Really frustrating.
Looks great, that is all.
The purpose of the app is to alert you to change filter, I have all notifications enabled and only discovered I was overdue when water tasted off, had it been a day / a week who knows as it does not count up after reaching zero. I would be better just setting a calendar alert than using this app.
No update in two years!
The “Push notification failed” has still not been fixed! Two years! Please respect your customers and provide a working app that at least alerts you when it’s time to change the filter, but is also adjustable to peoples needs as others have suggested. Do you want to save the world or not? Or are you just another faceless capitalist company that doesn’t walk the talk?
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Good ap
Would it be possible on next version to send alert to phone when filter is due to be changed
Initially good but…
In the first two months I used the app it was working great, then it started, after resetting the counter, giving notifications every day saying the filter has expired. I contacted the support team, they said it was a known issue and they’re working on fixing it.. it’s now nearly 2 months on and there seems no signs of being fixed.. Truly disappointed as the water filter itself is the best water filter I’ve brought.
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Good App
Good app for keeping a check on your filter and reminding you when it’s ready for changing.
I would like to suggest one enhancemene, the ability to be able to pause the countdown for example when on holiday or away from home.
I would like to suggest one enhancemene, the ability to be able to pause the countdown for example when on holiday or away from home.
Would like to be able to change number of days
The app does what it is meant to do. However, it would be great if you could change the number of days. My water is to hard that I have to change the filter every 30 days max.
Needs fixing as notifications do not work
I get the message and no chance to provide an email address every time I open the app. Sounds like it did work and the contact support message should provide a link to contact support.
Edited: Uninstall and reinstalled app and entered my email address and the Push error no longer comes up. Will update in 45 days to confirm if I get the notification but it should say a full reinstall is required.
Edited: Uninstall and reinstalled app and entered my email address and the Push error no longer comes up. Will update in 45 days to confirm if I get the notification but it should say a full reinstall is required.
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Push notifications not working
This app’s sole function is to remind users of Phox water filters when their filter needs to be changed. But that one function doesn't work. Every time I open the app I get a ‘Push notification failed. Please contact support.’ message. This issue was seemingly fixed 1 year ago based on all the 5 star reviews at that time, but presumably broke again with subsequent updates of iOS. I'm running iOS 16.2. Phox’s reusable water filters are really great, their app not so much.
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