Authenticator App ° User Reviews

Reviews Summary

Top reviews

Not the right app

Likely this is not the app for you or your institution

Wrong app downloaded cannot cancel

I downloaded wrong app.
Shame can not cancel subcription not even within 2 hrs same day. Took a year subscription and is wrong app. There must be a way to cancel!

Response from developer

You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Please kindly refer to this video tutorial: https://www.youtube.com/watch?v=dTYOGxocu2o. You can also follow these steps to cancel your App Store subscription: 1) Start "Settings" app on your Home Screen; 2) Tap your Apple ID at the top of the screen, then tap the 'View Apple ID' button; 3) Scroll the screen down and tap 'Subscriptions' button; 4) Tap the subscription you want to cancel; 5) Tap 'Cancel Subscription' button at the bottom (or 'Cancel Trial' button if the trial subscription was started) and then tap 'Confirm' button. If you don't have the 'Cancel Subscription' or 'Cancel Trial' button on the subscription management screen, then your App Store subscription will not be automatically renewed once over. This manual with screenshots is also available on the Apple Support page: https://support.apple.com/en-us/HT202039. Please kindly contact our support team if you experience difficulties in canceling your app subscription. We will be happy to assist you.

Easy to use

Easy to use love it

Do not download

No such thing as free trial. Does not let you opt out. Was not even compatible with what I needed to do.

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please contact our customer support using the email smmservice@email.cz and describe your issue in detail? We will try our best to resolve the issue as soon as possible. Thank you!

Scam like

They try to make their app seem like it’s Microsoft Authenticator but they try to sell you stuff.
Warning for clients who need to have certain complaince standards this is very serious breach of protocol.

Essential app it's the future

Just download it.

Rural use

Great for out of the way, bush people who don’t have cell service only wifi 👍

Response from developer

Hello! Thank you for your feedback, we are glad that the app is useful for you ;)

Lost my Account

One day I restarted my IPad, then I realized that I needed to disable 2FA in a app, but then I had already got rid of my authentication app, this one. And now I couldn’t log into my account, and I don’t know if I can log back into my authentication app. I know the password but I don’t know where to log in. So please, add a login option.
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Response from developer

Hello there, thank you for the feedback. Please be informed that we have nothing to do with 2FA, we are not associated with 2FA in any way. You are leaving a review on a third-party application that is not developed by 2FA.

Do not download this app

Fake company. Does not respond to tech issues and does not automatically sync to all devices on your iCloud account.
You WILL get locked out of apps if you lose or damage your device.

Response from developer

Hello, we use a standard Apple Pay subscription. You can unsubscribe or subscribe from inside your Apple ID settings on your iPhone. There you can manage all your subscriptions for all apps. We are obviously not scamming anyone. Our app is approved and reviewed by Apple, multiple times. We hope you will give us second chance someday in the future. Have a great day.

More info

Can this be used in all my emails not just the one

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please contact our customer support using the email smmservice@email.cz and describe your issue in detail? We will try our best to resolve the issue as soon as possible. Thank you!

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