User Reviews: Via Grand Prairie

Via Grand Prairie
Via Grand Prairie
Via Transportation, Inc.

Top reviews

  • DONT USE THIS APP!!!

    this transportation is absolutely terrible there’s never rides available your most definitely are going to be late anywhere you go the take up 30+ min just to pick you up DO NOT RECOMMEND AT ALL!!!
  • 1

    They never have any rides open might as well close down
  • Terrible

    Expect to wait 2 hours even though Grand Prairie isn’t a large town.
  • Love it!

    Was a bit skeptical by the reviews but it really is a good system! I will say experience does depend on your driver and sometimes you have to walk somewhat further to get picked up but I overlook that because of the price. I was very pleased that long distances (in GP ofc) still ended up being $3. Very convenient especially for students I hope this stays for a long time!
  • Unreliable

    This is the worst app to use if you need to go somewhere quickly. It’s so unreliable and takes like 30 minutes for the drivers to pick you up. If I could I would give this 0 stars.
  • Not good if your in a hurry

    The first time i went in a Via GP van will be the last, its affordable and cheap and they even accept cash but not good if you are on a timed schedule, if your destination is a few miles away and it usually takes like 15 minutes to get there, your probably gonna end up waiting an hour instead because you are sharing the van with other people.
  • Inconsistent

    If you’re lucky you may get a ride under the time you thought. They drag their behind to do anything and will make your wait time 35 minutes when you just seen 4 via vans pass by. Via is good when you have to be somewhere without a set time since it’s so unreliable to get to work. I had a few clean rides but 80% of the time the seats are filled or it takes an hour travel 5 miles
  • Very nice ride

    Really nice car thanks for giving me a ride I needed one.
  • We have to ride with other people?

    My friend and I booked a ride and we had to share the ride with other people just to get dropped off like .5 miles from our destination. And the other people were not in the back of the van so we had to quite literally put our behinds in their face to get to the back.
  • Ok if you have nothing but time on your hand

    The service has some things to work out with the route in how they pick up. It’s definitely not going to be your first choice if time is of the essence for you. The routes are not considerate of destination/direction. The drivers do not always pick up on the route to your drop off. On multiple occasions they have backed tracked and went way in opposite direction then my designated drop off. This is definitely not for the convenience of getting somewhere in a timely manner.

    Also they need to consider the Grand Prairie residence a little better who reside at the border of Arlington. Just because I border the other city doesn’t mean I don’t want to shop in the city I live in. It’s also not fair because neither ride share picks up in the bordered location zone so I’m stuck walking extremely far just to use the service.

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