Trustpilot User Reviews

Reviews Summary

Top reviews

Falsely suspended

Well 2 or 3 days ago I reviewed 3 websites and the next day I got suspended for spam on one review and first of all, my reviews are real, I’m real, I didn’t spam at all and they refused to unblock me so what the heck is the point of all this for me to get suspended, don’t even recommend Trustpilot after the false suspension, refused to tell me anything and removed all my reviews for no reason, disgraceful company. Trustpilot, you call yourself a review company and allow us to review other companies but falsely suspend your customer’s account’s for no reason, you don’t even give us a reason and you say you are sorry, but I bet it’s all a bunch of lies. I have given 5 star ratings to some companies and 1 to 3 star reviews for others so I don’t understand why you suspend me. Now I can’t trust you at all, useless company suspending me for no reason.
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Response from developer

Hello there, Thanks for the review and, we are very sorry to hear that your account was suspended from Trustpilot. I don't have insight into what has caused your account to be suspended. Reasons for when an account can be suspended are: when there is detected spamming behavior, multiple user accounts connected to you, or other breaches of our guidelines.  As previously advised, I suggest you to reach out to our Content Integrity Team, advising that you disagree with their decision. You can reach out to them directly by filling out this form: https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020 They'll look further into the matter and, if a mistake has happened with the suspension, they'll be able to rectify it. All the best, Flavio - Trustpilot

I have been writing review for 7 years

I have experience engineering
in 3 applications and have written lots of reviews honestly for Trustpilot, because that’s the way that I am and want to be
Telling lies is not the way I wish to follow, Confucius stated truth and caring is the only way if you are A man of honour……
I have been with Chinese masters who explained the way of the Great Master Confucius’ so can understand True Caring in what I do for myself and others.
Remember to be honesty and caring…….!
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Response from developer

Hello, Thank you for your seven years of honest reviews on Trustpilot. Your commitment to truth aligns with our goal of maintaining integrity and trustworthiness on the platform. Best regards, Trustpilot

THE BEST IN THE BUSINESS!

I have been on several different platforms like TRUST PILOT BUT NO ONE PLATFORM THAT I HAVE SEEN COME CLOSE TO TRUST PILOT! Next time you want to join a company, chat site, or dating site, before you waste your money check the site out first Right here on TRUST PILOT, because they work for US!

Response from developer

Thanks for your review, and for making us your first port of call before deciding which companies to take the plunge with.  A little bit of research can be the difference between a good and bad experience. We’re delighted to be of service!  Best Wishes Jen | Trustpilot

Don’t hit return

I hit return and lost all my formation

Response from developer

Hello  Thanks for getting in touch.  I'm sorry to hear that this was your experience of using our app. I appreciate that must have been frustrating for you. This is a feature that's in built to many applications to ensure that text isn't captured without your permission and to allow you to change your mind if you want to change your content. We appreciate your feedback and hope that you'll continue to post reviews on Trustpilot and help others to make decisions.  Kind Regards

Excellent platform highly recommend

This platform is a good way for people to tell others what is going on with different services online or shopping , it also allows you to let off steam when you are being wrongly treated It’s a shame that when this happens the company in question writes robot responses and most don’t even bother to respond and don’t seem to feel guilty and refund the buyers for anything even with proof evidence
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Response from developer

Hello there, Thanks so much for your rating and feedback, we're so happy to know how much you're satisfied using our platform. Have a great day ahead! All the best, Flavio - Trustpilot

Yes I Trust

These days, online shopping is becoming more and more popular, including my household.
Scammers know this too, so i simply type in the online address and as long as trustpilot is being used by consumers, weather good review or not so good reviews, this is a good step to use when buying anything. A great place to make our hard earned money actually goes to these hardworking people…..
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Response from developer

Thanks so much for this lovely feedback.  The team at Trustpilot works hard to bring you a platform that’s trustworthy and enjoyable to use. We’re delighted that you’re finding it to be beneficial. We believe in cooperation and dialogue and in bringing consumers and companies closer together to create ever-improving experiences for everyone.  Happy Reviewing!  Jen | Trustpilot

Thanks you

Excellent, thank you

Response from developer

Hello, Thank you for the review! We're happy to hear that you had an excellent experience using Trustpilot.  We at Trustpilot remain steadfast in our commitment to becoming a Universal Symbol of Trust, thank you for being a part of our journey. If you ever have any further questions or need assistance, feel free to reach out. Kind regards,

Nice option to have to review things

I like having an option which is not google reviews or yelp. Trustpilot seems generally trustworthy

Response from developer

Thanks so much for this lovely feedback.  The team at Trustpilot works hard to bring you a platform that’s trustworthy and enjoyable to use. We’re delighted that you’re finding it to be beneficial. We believe in cooperation and dialogue and in bringing consumers and companies closer together to create ever-improving experiences for everyone.  Happy Reviewing!  Jen | Trustpilot

What you deal

Get toll my response was humful to the company but they are scammers . And now I find out business can pay money to be on their side so if they don’t like it and flag buy company they remove for telling the truth.what that say about the company getting paid off buy company funnny that

Another company using apps to ignore you

Once again a company using an app for customer service but when you use “contact us” the auto reply is it may take 10 working days to respond. Yet the email they sent me said they needed to have my reply in 3 days. Well for me to reply I need information from them. So if they take 10 days my ability to reply to the business is gone. What a joke
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