Experience Unity™ by Hard Rock, a loyalty program like no other. Join us on a remarkable journey where you can earn and redeem incredible rewards while doing what you love at participating Hard Rock Hotels, Cafes, Casinos, Rock Shops, and more.
With the Unity by Hard Rock app, you'll always have your Unity information and status at your fingertips. Get ready for a world of personalized rewards and exhilarating experiences. Stay connected to all our participating locations worldwide, and let the rewards follow you wherever you find your fun.
Here's what the Unity App can do for you:
• Watch as your Tier Credits accumulate and experience the satisfaction of rising through the tiers.
• Monitor your Unity Points as you get closer to unlocking incredible rewards that await you.
• Access exclusive offers, promotions, and rewards tailored specifically to your preferences and activities.
• Gain exclusive access to entertainment and special events, ensuring unforgettable experiences.
• Unlock the lowest member rates at select hotels, allowing you to enjoy exceptional savings.
• View all your upcoming casino, hotel, and dining reservations in one place, simplifying your planning process.
• Easily update your communications preferences and stay informed about the latest happenings at your favorite locations.
• Receive push notifications to stay informed about the latest news, expiring balances, and upcoming reservations. Never miss out on exciting opportunities with our timely alerts.
• View your history of eligible transactions within the last 12 months.
• Explore all your visited locations to see a comprehensive overview of your global journey.
• Request your casino Win/Loss statements.
• Access your account number and effortlessly scan your digital card at participating locations. Scan to pay with Unity Points at participating locations or to swiftly check-in to casino events.
• Gamers at Seminole casinos in South Florida can access their U Wallet and enjoy the convenience of using U Wallet as an alternative to cash at a slot machine.
Don't miss a beat—start enjoying our app today!
Got questions? We've got you covered. Drop us a line at customercare@unitybyhardrock.com.
Show less
Summary of user reviews
Positive highlights
💫
This app hasFriendly and professional staff
🧹
This app hasImpeccably clean bathrooms
🍽️
This app hasGreat restaurants with excellent service
🎉
This app hasFun and entertaining environment
🔒
This app hasPrevalent security presence for a safe experience
📱
This app hasUseful app for tracking rewards, offers, and upcoming events
🤩
This app hasEnjoyable gaming experience with reasonable payouts
🏨
This app hasComfortable and clean hotel accommodations
🎁
This app hasGenerous rewards and free play offerings
Negative highlights
🚰
This app hasLack of staff to assist with water/beverage service
🔍
This app hasInconsistent security checks for all patrons
🕰️
This app hasLong wait times for service and food
💳
This app hasIssues with tracking and redeeming free play
🤯
This app hasConfusing and buggy app with limited functionality
🤬
This app hasFrustrating loyalty program and account management
🤷♀️
This app hasUnclear policies and communication around rewards
🚫
This app hasLack of buffet option
🤔
This app hasDifficulty making hotel reservations through the app
What's New in Unity by Hard Rock
2.5.18
November 21, 2024
Access your tax statements anytime, anywhere! You can now download tax statements for the years 2022 and 2023 directly in the app. Tax statements for the current year (2024) will be available starting January 2025. Currently available exclusively for Seminole Gaming casinos in Florida. Stay tuned—more locations coming soon!
I visit the Hard Rock Cafe Shop in Bali, the T shirt styles are outdated & poor design, I go to the Hard rock hotel store that sell Hard rock hotel T shirt and Hard Rock Cafe T shirts which are better style and quality.. but can’t use unity account in the store.. if Unity is the name why aren’t they part of the same brand?? It is not good for business. The Hard Rock name is tarnished and does not have the same appeal anymore as it did a few years back.. it’s just about making money out of the public..