Nespresso Boutique User Reviews

Nespresso S.A.

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Terrible app and no ability to force machine firmware update

Same old sad story from Nespresso. Please fire your software engineers and product management teams. Start again. This app is terrible and you should be fixing the broken apps. You can’t update the firmware on the machine thanks to silly (stupid) decisions by your app teams. Shame!

appreviewermia

3 months ago

Duplicate App

I agree with the other posted review. No need for another duplicate app. The efforts should be directed in fixing the previous app rather than creating a shopping app.

IPv6v4

3 months ago

Full of bugs - unusable

Have tried resetting password and it keeps on not letting me in after a password reset. Once in, it hardly works and then doesn’t let you in again.

Worst software I’ve ever used.

Knightsbridge Reader

4 months ago

Response from developer

Hi there, we are sorry to hear you are having an issue accessing your account via the App. If the issue persists, please get in touch via the 'Contact Us' page on our website. We will be happy to support with getting you a resolution. Many thanks!

It’s Visually better but still limited

Visually I like this better, but it’s lacking so much. I do like the improvement of the previous order design. I wish there was more info and recipes. Plus, how do you connect to the machines through this app??

iichiko_togi

4 months ago

Login problem

Never even managed to log in into new app. Shame for Nespresso to have app not working properly. Developers should be sacked.

SKolos

4 months ago

Response from developer

Order history are gone

The details of history orders becomes missing. Only the latest order can be found. I can only login and check it via website. The app is not properly tested and maintained.

Folkrock Allen

4 months ago

Response from developer

Hi there, thank you for your feedback on our App. Please be assured we will log your comments with the relevant teams for possible future improvements to our App. Many thanks!

Useless

Useless and buggy. Doesn’t allow filtering of searches for pods, doesn’t stay logged in. Doesn’t show recent orders accurately. A completely unnecessary app, poorly implemented. And no bluetooth at all, so: false advertising regarding machine features.

Tinathir

4 months ago

Terrible app

It is unacceptable the lack of transparency in this app for the payment process for shipping and try to enter/know offers.

SanC1975

4 months ago

Missing features

I can’t understand why they have released this new version with so many features missing from the original app. My personal gripe is no proper iPad support and no way to click & collect.

suarvharv

4 months ago

Response from developer

Hi there, thank you for your feedback on our App. Please be assured we will log your comments with the relevant teams for possible future improvements to our App. Many thanks!