Smart LED Light Remote Control User Reviews

SMART WIDGET LABS COMPANY LIMITED

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Don’t download. You can’t use unless purchasing

I couldn’t even connect it to my light bulb until I purchased one of three plans. I paid and then after that it didn’t even connect to my light and wouldn’t connect at all. I get screwed over twice in one day first by Walmart and then by these people.

Good empower

a month ago

App is Trash

Be warned that this app requires a payment to use…I didn’t want to pay a subscription fee for lightbulbs I assumed I’d be using for years to come, so I opted for the one-time $20 payment…

Wish Id known that the app is not really functional before I did that. Bulbs do not stay connected, and getting them to reconnect is hit or miss. Also, even without the connectivity issues and the surprise payments, the app itself is not intuitive or simple to use.

Phillips has effectively ensured that they will never get my business ever again.

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DS122344566

a year ago

Nearly impossible to set up without purchase.

Now that I have found out that the set I purchased is incomplete I cannot reach customer service to cancel the membership that I should not have had to purchase prior to set up. It’s too difficult to sync

Katayy101

a year ago

Scam-a-Scama-Scam

Like the many other people on here. Bought the Wiz bulbs and with them it said to download this app to use the bulbs. Could not use the bulbs until you reach into your wallet and spend the money. Once you have unlocked the app then you will not be able to set up/ or use your wiz bulbs. No matter how many times you try. Apple should have this company refund everyone’s money and pull the app from the store.

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Chrisdmode

a year ago

Dont get this app

In fact if you are reading this and downloading the app to use the bulbs, do yourself a huge favor and just return them and get your money back.

In order to use your bulbs and have the privelege to be able to actually use the color changing feature on them , you have to be willing to fork over a WEEKLY or MONTHLY subscription. Or you can pay the once lifetime fee which was like 20 or 30 bucks if i remember correctly. All to be able to have the privelege of using your light bulbs that you ALREADY PAID for. That is wild.

On top of the app being riddled with ads and not seeming to work very well in the first place.

Do yourselves a favor and just get a refund honestly. There are plenty of other color changing lightbulbs out there that dont have you have to pay for the privelege of using them on top of what you spent to get them.

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Tähli Caelum

a year ago

Philips & Wiz Lighting Scam

I bought Philips smart Wi-Fi light. it asked me to search for free app Wiz Lighting. During installation it forced me to make a payment. I bought lifetime access for $20. However, it was not able to find my light and redirected me to install Wiz app. I was able to find the light in Wiz App however I wasted money on Smart Light app.

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Niranjan Nagle

a year ago

Response from developer

Dear valued customer, thank you for your feedback. We are sorry for the inconvenience caused and your unpleasant experience with the app. However, we are afraid that there is a misunderstanding of information in this case. Hereby, our product is a third-party application that helps your device maximize its features. You are always welcome to experience our trial Premium before being charged (cancel on time before the due time). There will be no limit, no ads, and no interruption at all. Thank you!

Cyberpunk

i speak of course of the game that is about unfathomable corporate greed. Sign in with your email and pay your monthly fee to turn the light on. Advertising at any given moment. If you are lucky the light that you need to control may work with a different ap called "wiz"

saintss@icloud

a year ago

Response from developer

Apologies for any difficulties you experienced with the setup. If you have any questions for us in the future, please don't hesitate to connect with us at support@smartwidgetlabs.com.

Scam

Which I could give it a zero star. So I have to pay to have various lights after connecting to Wi-Fi 🧐. Scam scam scam

Gwannny D

a year ago

Response from developer

Hi user, we do regret that free users are limited to many features of the app and have daily limit for use. You are always welcome to experience our trial Premium before being charged (cancel on time before the due time). There will be no limit, no ads and no interruption at all. Thank you!

Adverts

Polluted by adverts and poor function. Puts me off buying any more than the one bulb that I bought. Really a subscription to work the lights? Get real. Now looking for the API to write one for myself.

DeltaHotelTango

a year ago

Response from developer

Apologies for any difficulties you experienced with the setup. If you have any questions for us in the future, please don't hesitate to connect with us at support@smartwidgetlabs.com.

Horrible Scam & Ad-Crazy App

Spending 25 minutes just to download, install and navigate the app, let alone the sheer hassle, is NOT WORTH IT. I’m a tech-savvy guy, but this app makes no sense. I’ve never seen so many ad pop-ups and misleading click-bait for what should be simple. Plus, you can’t navigate around it wanting you to pay. Absolutely not! The expensive bulb is going right back to the store, and this app is going to die its tech death with delete.

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