Slow connections
I do appreciate how well this app works short term, Unfortunately though, I do tend to use a lot of mobile data for various things, so at a certain point the speed is severely slowed down.
Downgrading the speed of internet to 512 kbps is makes unlimited plans highly not worth it as opposed to other esim providers who don't throttle connections.
The 1gb and 5gb plans and all all work very well though, it kind of depends what you are seeking for internet.paul.reviews
Developer Response
Thank you for your feedback. We're glad to hear that the app works well for you in the short term and that you find our 1GB and 5GB plans effective. We understand your concerns regarding the speed reduction on our unlimited plans. Your input is valuable, and we are continuously working to improve our services. We will take your feedback into account as we strive to offer better options without compromising speed. Thank you for choosing our service and sharing your experience.I use ZIM often (have already used 6 times)…but
Zim is super convenient and I use it often. But for some reason the last 2 or 3 times the QR code never works. I have to enter the activation code manually. Inconvenient and it gives me anxiety. It gives me a “no valid data found” error when scanning QR code.
Also. Sometimes I have several hours after purchase to activate. Even though the app says it is ready. This also makes me feel like there is a problem
Thankfully it has eventually worked out each time, but it’s unreliable/inconsistent to the extent that i may try another app.the movie criticsss
Developer Response
Thank you for your feedback and for being a loyal user of ZIM! We apologize for the inconvenience and anxiety caused by the QR code issues and the delays in activation. We're actively working to resolve these problems to ensure a smoother experience. Your concerns are important to us, and we appreciate your patience as we make improvements. We're committed to providing a reliable service and hope you'll continue to give us a chance. Thank you for bringing this to our attention!Useless!
I bought a plan but it didn't work. When I reached out to the support team, they asked me to send a screenshot of the issue. I sent it to them but they never got back to me. I asked for a refund but no answer either!M.Rezazadeh
Excellent for travelling
ZIM is a lifesaver when travelling. Without it I’d have no idea where I am and who I can communicate with. Highly recommended for any traveller!yusun1998
Developer Response
Thank you for choosing us! We're so glad you would recommend us to any traveller, we want to keep them connected wherever they go. Just so you know, we now offer voice plans on our app. You can get an Orange French mobile number that can be used across 40 countries in the EU roaming zone. 👌
