Saves a lot of money and time
Couldn’t activate sim in Turkey
Worked perfectly until recent “updates”
US Norwegian and Swedish purchases stopped working with data limit not reached before expiry date.
UK purchase which was noted as Vodafone would not connect to their network.
Now Customer Service archiving and closing my chats without contacting myself.
Be wary!
The Best Travel Sim Ever
Response from developer
Thank you for your wonderful feedback! We're delighted to hear that you had a seamless travel experience with our eSIM. Your recommendation means a lot to us. Safe travels, and we look forward to serving you again!
Slow connections
Downgrading the speed of internet to 512 kbps is makes unlimited plans highly not worth it as opposed to other esim providers who don't throttle connections.
The 1gb and 5gb plans and all all work very well though, it kind of depends what you are seeking for internet.
Response from developer
Thank you for your feedback. We're glad to hear that the app works well for you in the short term and that you find our 1GB and 5GB plans effective. We understand your concerns regarding the speed reduction on our unlimited plans. Your input is valuable, and we are continuously working to improve our services. We will take your feedback into account as we strive to offer better options without compromising speed. Thank you for choosing our service and sharing your experience.
Easy
Response from developer
Thank you for your feedback! We're delighted to hear that you love our app and service. It's great to know that you find it useful for short-term boosts in your own country and that it offers a more affordable option than your provider. We appreciate your support!
I use ZIM often (have already used 6 times)…but
Also. Sometimes I have several hours after purchase to activate. Even though the app says it is ready. This also makes me feel like there is a problem
Thankfully it has eventually worked out each time, but it’s unreliable/inconsistent to the extent that i may try another app.
Response from developer
Thank you for your feedback and for being a loyal user of ZIM! We apologize for the inconvenience and anxiety caused by the QR code issues and the delays in activation. We're actively working to resolve these problems to ensure a smoother experience. Your concerns are important to us, and we appreciate your patience as we make improvements. We're committed to providing a reliable service and hope you'll continue to give us a chance. Thank you for bringing this to our attention!
Exactly what I needed!
Response from developer
Thank you for your fantastic feedback! We're thrilled to hear that you found our platform perfect for getting data during your holiday in the US and that you enjoyed great signal quality. It's wonderful to know that our service exceeded your expectations compared to physical SIMs. We look forward to serving you again on your future travels! Safe journeys!
An app with potential
Response from developer
Thank you for your feedback! We're glad to hear that our app solves a problem for you. We understand the inconvenience you mentioned, and we're excited to inform you that we've already changed the process. You can now install your plan with just one link, eliminating the need for a second device. We hope this makes your experience even more seamless. Thank you for choosing ZIM and safe travels!
Easy to use!
Response from developer
Thank you for your fantastic feedback! We're thrilled to hear that you find ZIM the easiest eSIM to use. We're honored to be your go-to choice for eSIMs. Safe travels, and thank you for choosing ZIM!
