My CityPASS User Reviews

My CityPASS
My CityPASS
City Pass, Inc

Reviews Summary

Top reviews

Still getting notifications after deleting app

The app is sending me location based notifications. Go to the zoo near by! I’m done with my city pass so I tried to turn that off. The app doesn’t show up in iPhone notification manager. It doesn’t show up in general settings. It doesn’t show up in location sharing settings. I can’t turn it off in app. So I deleted the app but I’m still getting notifications!

Update: the notifications were coming from Apple wallet.
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Response from developer

We're sorry about the bother these notifications caused. They are actually coming from Apple Wallet. If you'd like to remove the old passes from Apple Wallet, that should stop the notifications.

Easy to Book!

Love how easy it was to book and change my reservation with the City PASS app! A must when exploring a new city as a tourist!

Awful customer service

I lost an entire day of my 3-day trip because of poor customer service. There are better alternative pass apps I used and it was a mistake trying the citypass for this trip. I will never do this again.

Response from developer

We're very sorry you had a bad experience using CityPASS tickets. If you'd like to provide further feedback about what went wrong so that we can address it, you can send it to alicia@citypass.com.

Very Good Customer Servoxe

I called and had tons of questions and representative was super patient and polite
Very helpful

Infrequent Traveler

I really like the security the CityPass provides. I don’t travel a lot, so knowing I have reservations tucked away in the app feels great. Plus the savings afforded by the CityPass really helps. CityPass Rocks!

Still getting notifications after deleting app

The app is sending me location based notifications. Go to the zoo near by! I’m done with my city pass so I tried to turn that off. The app doesn’t show up in iPhone notification manager. It doesn’t show up in general settings. It doesn’t show up in location sharing settings. I can’t turn it off in app. So I deleted the app but I’m still getting notifications!
Show less

Response from developer

We're sorry about the bother these notifications caused. They are actually coming from Apple Wallet. If you'd like to remove the old passes from Apple Wallet, that should stop the notifications.

Very user friendly

Incredibly easy to use. One ticket we were unable to use with our group & it allowed my husband to go with his family from out of town & us to go later in the week. I wish I had an option to extend those last few tickets beyond our 9 days, but over all very pleased with our purchase.

A Blast!!!

Excellent service and is so helpful the online service that they have and the App awesome to make changes in your reservations

Awesome deal and the app works great!

I was reticent at first because the deal looked too good and I was suspicious. Making reservations would be difficult, but I bet the bullet in Chicago and everything went perfect. Try it again in Seattle and same experience. I won’t visit another city without getting this.

Great experience!

The Citypass allowed me to experience more worthwhile attractions for less money. That's great!

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