I had just checked out the trial version of this on my iPad, looks great, lots of different options, and though I would purchase it. Bought it on the Apple App Store, created an account through the website, shows my purchase there, but when I sign into the account on the app and use the same info, and hit the continue button, it doesn’t go to the next screen. How do I connect the info from the website that shows the purchase to the app? Please advise.
Developer Response
Hi rkoradioman,
Please see this post from our forum for help activating any of our V2 apps - https://forum.affinity.serif.com/index.php?/topic/167878-how-do-i-licence-and-register-affinity-v2-apps/
Serif is the first to introduce the power of their software on mobile and offer an experience that feels mobile-friendly when I need, and desktop-workflow capable when I want. Procreate is great for working with drawing and painting tools but for precision graphic, illustration and image-manipulation work, Affinity Photo gives me what I need but on my iPad. Bitmap work in Photo and vector work in Designer is a beautiful friendship. Publisher on my iPad has been great for making catalogs without switching to my laptop.
That is what this app is trying to do. Pull the wool over your eyes. They claim with the 1st and promised to be only Affinity Photo that they were not like PhotoShop and they weren’t going to be subscription based software.
Now here we are with their trans AffinityPhoto2 and there not even going to offer support for Affinty Photo anymore. Hence the reason it was taken down from the App Store. All our money in the trash becuase we belived in this company that was selling a almost better than PhotoShop App for $15 and sometimes $10 I think. Now you want me to buy another app with a guy posing as a girl with a wig over his face to hide that he is a dude and fall for the trap again? No way.
Developer Response
We are sorry to hear that our perpetual licencing policy was misunderstood in this instance.
For clarity the wording on our site for V1 read as follows;
"For a single, one-off price you will own the current version (v1) of the app (on your chosen operating system). It is yours to keep and you'll receive free updates of the software until version 2 becomes available. You can then simply continue using the version you have or choose to upgrade to version 2 for an additional cost."
Hopefully the post below will also address some of the points you raised and if you have any outstanding concerns, please contact affinity@serif.com.
https://forum.affinity.serif.com/index.php?/topic/173986-affinity-v2-updates-pricing-and-no-subscription-repost/
I love Affinity and now version 2 (with noticeably improved items such as displacement map). I notice some persons giving it low scores because they are comparing the interface to photoshop and saying it is too different; they had gotten used to using Adobe for quite some time. If taken on it’s own, Affinity is actually quite intuitive. It isn’t necessarily fair to compare the two. Just as if someone had gotten used to another interface and switched to Adobe they would find it quite a bit of a learning curve.
I see persons taking off stars because they had to pay for v2. For years Affinity v1 has given free updates and changes. Now that they have revamped significantly, it isn’t unreasonable to pay for that (an amount that still works out to less than a third of a year’s subscription of Adobe). Keep in mind that v1 still exists.
What I find most impressive is have a fully functional and exceptionally powerful photo editing tool for iPad, not a pared/stripped down version. Great job Affinity!
The fact you have to pay to get the new app for a simple ui rebrand and some little small features that aren’t worth repurchasing is a big dis-attraction. I got to pay again for the app? What if affinity photo for iPad 3 comes out? Am I going to have to pay for it again? This is basically a update but for some reason it’s shown as a entirely new app that you have to repurchase… and I had to go into downloads to redownload the old versions so I could actually use what I payed for since it won’t show up on the App Store anymore… if this isn’t a update and its a new app why isn’t the old version still up? And if its not some big new version that throws away the old one why must I pay for it again? Please fix this
Developer Response
The V1 iPad/Mac versions have been removed from the Store, but if you've bought them previously they'll still be within your applications and you can still access them from your account. Here's an article with more information.
https://support.apple.com/HT211841
Upgrading is completely optional and, if you wish, you can continue to use the original apps for as long as you like. While V1 will no longer receive any feature updates, we will endeavour to fix any critical issues which may be caused by operating system updates for as long as is reasonable to do so.This is the painting app with one of the most unresponsive and clunky eyedropper that makes color picking a nightmare.
Suggestion: Allow users to set a shortcut modifier like alt to temporarily use eyedropper while the button is pressed. Otherwise you have to really improve the speed of the eyedropper gesture.
Long tap is just too slow, and often times it draws on the canvas instead of color picking, even if "touch for gestures only" is turned on.
Everything else is great but as digital painter this slow eyedropper is the biggest bottleneck in my work speed.
Developer Response
Thanks for your comments, I'll pass them along. If you have an external keyboard, you can press 'I' to access the colour picker.Lots of power in this program that I may never be able to make regular use of for two reasons:
1. A crazy-quilt UI! Contextual control sliders scattered all over the screen with second functions you can’t even know until you click on the fader’s first function. A mouse-over with no click should reveal all functions of that control. I should never have to go hunting and pecking to find out. That holds me back every single time I open the app. These scattered giant sliders are not good UI design as there’s no ‘eye memory’. Once a tool is chosen, all controls should display as a unified layout lurking just offscreen with a tab at the edge that shows the whole layout, much like the options for a studio.
2. The help system. The online help in the app cannot be bookmarked, and it is required to fully close it to return to work. Reopening for further help, you find your time-consuming search has been lost. Back and forth you go…. This is just plain nonsense. Sorry so negative, but the fact is, AP has designed a high level of frustration into the UI. It’s really bad.
Developer Response
We are sorry to hear about your experience. We'd love for you to contact affinity@serif.com so that we can hopefully help resolve this for you and improve this experience.
I bought this app in 2021 and hadn't used it for awhile in iPad. Just got a new iPad Pro and decided to install it again, and it's asking for a license key. I'm like, uhh I thought I just bought it through the app store. Found the original email proving I did, but evidently at some point they decided they want you to register through their app on purchase and since that wasn't the case when I bought it, I apparently need to buy it again on Affinity's new system to actually own the app. So much for their promise of a "one time" purchase, especially on an app with a subpar UI for iPad vs. the desktop version. No thanks. I'll find something else.
Developer Response
Our V1 apps have not been removed and can still be downloaded from your App Store order history. If you need help accessing or locating them, please contact affinity@serif.com or visit https://support.apple.com/HT211841.
I got my new iPad and went to download v1 and found it missing. That wasn’t the promise when I purchased, but it has been like 7 years, I’m not heartbroken over it, it’s downright inexpensive for what it does. Initial experience. Step one, import raw = crash. Step 2, import same raw, works. So that’s the second unimpressive experience, but that’s not missing capability, that’s just an incoming update. I can verify that Lightroom modern apps on pc have been a crashy mess in the past year, this is not uncommon in my experience. One thing I will point out is that Lightroom recovered to my last editing step when I reopened, while affinity acted like it never heard of me or my image…something for the devs to think about in crash handling. The nondestructive raw editing is the most exciting feature for me. All I really do is cropping and Lightroom-like tasks, and this enables me to accomplish that, on iPad, quickly, while mobile, effectively, for little money, with added bonuses of photoshop capabilities, but without the very very sketchy Adobe subscription practices. Try cancelling an Adobe subscription and you’ll see what I mean, you might even have to pay to cancel…low class, won’t participate in that. Thanks Affinity.
If you use photoshop the user interface on this app is totally confusing. I can’t get anything done with this application without investing too much time. Having said that, Photoshop for the iPad is a complete insult and abomination.
I tried to export an affinity 2 file on the iPad in Photoshop and jpg formats and the files don’t get saved. Lots of settings, but there is no SAVE button, just an OK button but nothing gets saved. If I try sharing then it has no permissions. Thats is probably apple’s ridiculous file system.
Developer Response
We are sorry to hear about your experience. We'd love for you to contact affinity@serif.com so that we can hopefully help resolve this for you and improve this experience.
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