Just Another ADHD Scam
Response from developer
We sincerely apologize for the frustration you’ve experienced, and we completely understand how upsetting this situation must be for you. We genuinely value our users and aim to provide a clear and fair subscription process, so we are truly sorry that things have not gone as smoothly as they should have in your case. Regarding the lifetime subscription, we want to assure you that we are actively working on resolving any issues surrounding account access and subscriptions. If you have already received a refund, we understand this might add to the frustration, but please know that we are committed to making sure this is handled properly for you. If you’re still encountering issues with logging in, it’s possible that the subscription is linked to your account in a way that needs to be resolved directly. To help us restore your access, please reach out to us at hello@effecto.app with your account email, and we will ensure everything is corrected and access is granted as it should be. Again, we apologize for the inconvenience this has caused and appreciate your patience as we work to fix this. Sincerely, Team Effecto
Ordered a year ago, no renewal notice
Response from developer
We’re really sorry to hear about the difficulties you’ve faced, and we completely understand how frustrating this situation must be. We sincerely apologize for any inconvenience caused by the lack of renewal reminders and the trouble you’ve encountered trying to contact us. Please know that we are actively working on improving our communication and customer support processes to prevent situations like this from happening in the future. In regard to your subscription, it’s possible that it was linked directly to your account with us, rather than through the App Store. If you’re still having trouble, please reach out to us at hello@effecto.app with your account email and any relevant details, and we’ll do everything we can to assist you in resolving this. Once again, we deeply apologize for the frustration and impact this has had, and we truly appreciate your patience as we work on addressing these issues. Sincerely, Team Effecto
Scam
Don’t buy this
Absolute scam
Response from developer
We’re sorry to hear about your experience. It seems the subscription might have been purchased directly through our website, which is why it wouldn’t appear in the App Store. Subscriptions made this way need to be canceled by contacting us at help@effecto.app. Please email us with your account email and, if possible, your order number so we can review this further and assist you. Sincerely, Team Effecto
Overcharged
pressed by it to be honest so I was glad it was only a week.
I later found a charge for £24,49 I did not authorise. I am trying to get in touch with them to dispute this transaction but no success.
Cant use app
Response from developer
We’re sorry to hear about the issue you’re experiencing with the "What would you like to track" page. It sounds like a technical glitch, and we truly apologize for the inconvenience. To resolve this, please reach out to us at help@effecto.app with details about your device and any errors you’ve encountered. We’re here to help and appreciate your patience as we work on resolving this for you. Sincerely, Team Effecto
Informative
Response from developer
Thank you for your feedback! We're so glad to hear you found the information helpful for improving mental health. Effecto is designed to provide valuable insights to support personal growth, and it’s great to know it’s making a difference. If you have any suggestions or need assistance, feel free to reach out to us at help@effecto.app. Sincerely, Team Effecto
DO NOT DOWNLOAD ITS A SCAM
Complete scam
This should be completely illegal. Apple you need to take them down from the App Store immediately.
SCAM SCAM SCAM
DO NOT FALL FOR THIS
