The Bleusalt app is difficult to use, has rules and limitations that are never explained and every time I use it I do not get the best price because I break rules that are NEVER explained. Today the app reminded me to use my award points. I tried. They never “took.” Turns out while I was in the app trying to use my points Bleusalt sent me 3 emails which I did not see because I was on the app as directed.
That was 1000 points (worth who knows what) that are the same as or different from the dollar value awards also I could not use.
You need to do 3 things - fix this user-unfriendly app, credit the order I just placed for whatever those 1000 points are worth, and re-design your award system so it is much easier to understand and works with the app as opposed to fighting it as it does now.
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Neats312
Annoying too 3
owliyosomal