Max opens but does not connect . No Face ID integration
Max opens but does not connect
The arc IPHONE app is logging out every three days. Why does it not integrate with Face ID and Touch ID for security like other apps? That eliminates the need to type in a passwordRessaw2011
Garbage
ARC is the best gym basically in the world with world class facilities and equipment. I don’t understand why they got first gear CS majors to build this app.Steigey
Go gym
I go gym and get pump. Go gymawesome trader 111
incompetent
the gym employees are incompetent when it comes to keeping the app updated with current hours and classes.
many of the hours haven’t changed in over a year and this has led to a lot of confusion by people hoping to use certain machines or attend classes.ball-licker720
BALL CANCER
app gave me ball cancerwasdgamingmaster
Constantly logs off . No Face ID integration
The arc IPHONE app is logging out every three days. Why does it not integrate with Face ID and Touch ID for security like other apps? That eliminates the need to type in a passwordUsability needs to improve
As others have mentioned, the UI is super cluttered and for some reason there’s this cheesy animation before you even get to the main screen.
Secondly, the features that are personal to you, like group fitness registration, requires the app to pass authentication data to the ARC website, which means you need to enable activity tracking for the app. If you have “Allow apps to request to track” toggled off in your Security settings, the app is automatically denied (this is by design). However, even if you toggle the feature on, the app won’t ever attempt to ask for permission again — it’ll just give you an error message.
So, you basically have to uninstall the app and reinstall it to have it ask you to track your activity so that you can register for group fitness classes on the app and other features that require your authentication data to be passed to their website.sarieses
Annoyingly Inconvenient
The main function everyone uses on this app is getting into the gym. Why do I have to go past an incredibly slow animation to get to the barcode? Make it on the first page. And stop logging everyone out please. Its annoying after the 5th time in a month.Whodoyouknowhere
Crashes, super slow
I always see a group of students standing around on their phone before the gates trying to get their barcode. It takes forever to get the barcode. It crashes all the time. It gives me an error code. And you can’t even screenshot it to avoid the logging in/app mess because the gates won’t let you in. Other gyms take just 0.5 seconds to bring up the barcode.Mely966
worse than old app
i’d give it a 0 if i could
old app immediately opened to the barcode, this one i have to wait for a stupid loading animation before i can open the barcode to scan.
also this new app logs me out all the time so i have to keep relogging in everytime i want to use the app to scan myself into the arc.
stupid app. app designers have definitely never used the app themselves or thought about how the app presents itself to the user.jtang0307
