Chandler Flex User Reviews

Chandler Flex
Chandler Flex
Via Transportation, Inc.

Top reviews

Difficult to secure rides

I tried booking a 10 minute trip within the service area to a popular rec center for a good while. No rides could be found. It only showed directions for a transit route that wld turn the same 10 minute trip into 2 and a half hours… I think calling this on-demand transit is misleading 😅

Never works

Horrible app literally never works

love it

such an easy way to get my middle schooler to school everyday since i’m unable to drop him off. the app is easy to use and gives you all the details you need to know like name, license plate number, and ETA 🙂

Amazing service

Super clean vehicle and kind driver. First time utilizing the service for my family (students) saves me precious time to focus on my own studying. I like how I am able to monitor the trip and share with my kids. We will definitely be a loyal family to the Chandler FLEX team. Thank you Chandler Flex!! 🌟🌟🌟🌟🌟
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Rude racist driver

Driver screaming at passengers… most of the time Chandler Flex is dealing with high school students. I see a lawsuit underway. Givench the thick Russian driver loses his cool constantly. Embarrassing.

They hire extremely rude drivers who barely speak to anyone. I’ve heard it from multiple passengers.

I guess business will keep running so long as rides are $2 per ride.
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hnn👎🏽

an error 6am - 9 WHENS ITS ALREADY PAST 6

Frrr

It’s good butnyall need to come over to Gilbert now

Worth it

Worth using

A hot mess tbh

The service is great… if you can get it to work! Every day I get an error message that the service runs from 6am-9pm…. During those times! So I call in and they tell me to wait until 6am. I have to tell them it’s past that already, and then they escalate out because there’s an error. Every day. Great thing that’s offered in chandler, but not very reliable.
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Boundaries

please extend the boundaries what’s the point of being called “chandler flex” if you only go to a limited amount of places! every time i try to get home, i have to go to the mall first and uber to my place just because they won’t allow drop offs past a certain point, even tho my house is 5 minutes away from Chandler Fashion Center 😑
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