Leave a Review Balduccis Deals & Delivery
Customer of 20+ years
Balduccis must hate its customers and be trying to get rid of them. It’s the only explanation for this app.XGXMXSXD
Identity theft and terrible customer experience
After speaking with an Albertson’s customer service rep, it appears someone may have been using the rewards points accumulated under my phone number. There are 2 accounts assigned to my phone number - this should not happen. When I logged in using my number, someone else had entered his name and email into the account, and my points balance was zero - even though customer service confirmed that points accumulated from my prior purchases.
This is a terrible customer experience. Please go back to the old rewards system managed by the cashier.
Someone at Albertson’s should look into this security bug: look for any phone number with more than one account and investigate. Also check your validation process when adding a phone number to an existing email account.Show lessG0192837455
Miserable user experience
This has to be one of the worst apps I’ve ever used. Clunky, annoying- it’s just shopping for god’s sake, why did they have to complicate things? I’m done. I’ll take a Maalox and go to WholeFoods instead. Way to go Balducci’s genius marketing team!!!hduehdhdjsjshwywbdbs
Very Poor
Deserves a ZERO!Kratters
Is this a Safeway app?!
I cannot make head or tail of this app. It keeps pushing info about Safeway to me. I downloaded it because Balducci’s requires this for its rewards program, but this is so messed up.adkpaddler
The APP is horrible
Do not waste your time trying to use it.atticus555
Seriously??!
This app appears to be merging Safeway account with my Balduccis account so that I will constantly have to toggle to make sure I’m shopping from Balduccis. But the WORST part of all is that it seems purchases from both places are lumped together which, if you’re familiar with both stores and how different they are you know how annoying and frustrating that will be. Shopping at Balduccis results in a list of a bunch of stuff that’s “not available in store”. No duh! Because it’s all from Safeway. Who designed this?? This app is complete trash. But since Balduccis prices have gone up 20% while the food portions at the food bars have gotten smaller, I won’t be shopping there much anyway.Show lessMs Shoes
I hate this
I truly hate this app so much I may stop shopping at Balduccis. I loved the old rewards programs. This is clunky and adds work to my shopping. it makes shopping even more of a chore than it already is, which nobody wants.Capt.Peachfuzz
So where are the discounts?
I don’t see discounts here, which is why I loaded this piece of garbage in the first place. Do I want to buy a bunch of low quality stuff with coupons? Not really. Do I want to play cash register operator, nope I’m paying enough that you can bag my groceries. I come to this store for quality meat and fish and things I can’t find elsewhere. Guess I’m going to have to look harder elsewhere.Show lessDmiley2952
Easier than it looks. Here’s why
Smh. The app is actually more simple than what people are making it out to be unfortunately. All you have to do is enter in your mobile phone number on the app when you get it (rather than your landline number so that the discounts can be applied into the cashiers system on their computer), then it send a specific code to your phone all you do is enter that in and the area code for your specific baldducis. Then boom. Your in the app lol. There’s a specific section for your REWARDS AND DISCOUNTS. If a discount that you want to use isn’t showing then you don’t have it, it was no different from how the old system told the cashiers at the register if someone had a 10% discount or a $10 discount. “Clipping” is a term no different from saying “applying”. Once you’ve clipped the item, you’ve applied it. There a title called “clipped deals” to check what you’ve specifically clip before coming to the registers. Once you come to the cashier you go to member (at the very bottom of the screen) at the top you’ll see a section called rewards. There should be a title called “wallet” click that and it shows a scan code for your member card, that’s what cashiers scan so you don’t have to keep entering in your mobile number on the pin pad people. That’s it and that’s all. That simple it only feels difficult because it’s new and there’s steps to it but that’s what happens when things change. Once you in the app simply clip your deals before coming to the registers THEN have the cashier scan your membership card. That’s what connects your account to the system on the register so your discounts/coupons can be applied to your purchase. I feel bad for those that have had issues with the system it is fairly new still but it’s a learning process !!Show lessaalamanqms
