Just the payment system was a PAIN!!!
I haven’t received my rug yet. The rating is for placing the order. My husband tried multiple times to make a purchase with his Bank of America Visa card. It never went through. BofA verified the issue was on Ruggables end. They saw the attempted transactions that were incomplete. I tried to use his card with the same result. I tried my Visa card and it worked. Painful process. Ruggables was recommended by a friend so I persisted to make the purchase otherwise I would have moved on. Hope the rug is nice.
Show less
