App won’t load tour
Nothing will load no matter what I do
What’s going on?
I have had the app for a few months now and up until a few days ago it was working great. About a week ago it only showed me a countdown to my trip and I couldn’t access anything else for my trip. Now, it won’t even load my trip and I have tried deleting the app and re-downloaded it to see if that solved the issue- NOPE. My trip is in less than a month and I’m bothered by the fact I can’t use this “convenient” tool to make preparation easier.
Show less
Group Chat Issues
Love that they made an app and it seems really useful, especially since I used to just go to their website and login on my phone every single time I wanted to check on something which was annoying. My only major issue is that after posting something in the group chat, I can't respond to what people have replied to me
Show less
Update
The new update makes the app useless.
Useless
This app does not provide anything useful for my trip, which is in 2 days. The app worked fine for the first few weeks, but starting a few days ago, I havent been able to access any information about my trip. When I click on my trip on the “Tours” page, I should be able to see options to view the group chat, itinerary, my flights, etc. All I see is that my tour is in 2 days, and nothing else.
Show less
Started out fine
Downloaded the app last month and it worked great. But now as of a couple of days ago, the only thing that shows up when I click of my trip is “Days until I’m traveling the world.” Everything else including the group chat doesn’t show up at all
EF Is a scam
This is the absolute worst company and I'm pretty sure it's all a scam. I booked a trip back in March and found out two months before I was set to leave that they had canceled my tour due to "low enrollment". Due to their policy, I was supposed to be able to be rebooked for a similar date. THEY RESCHEDULED MY TRIP 4 TIMES AND WERE UNABLE TO CONFIRM ME FOR A TRIP ALL 4 TIMES. They had my money for two months and were unable to rebook me each time, despite telling me I would be prioritized to be booked. They also kept trying to charge me an extra "adult fee" every time THEY had to reschedule my trip. I absolutely regret not canceling sooner, as they took 2-3 weeks each time I rescheduled to inform me that I wasn't able to be booked. In the amount of time I spent on hold and calling those incompetent clowns over the course of my rescheduling process, I would have been able to book my own trip a dozen times over.
Fortunately, I ended up being able to book a trip through G Adventures at the last minute. G Adventures was able to book me and get me a flight ticket in just an hour. G Adventures was able to do in ONE HOUR what EF literally could not do in TWO MONTHS. EF is literally a scam. Don't ever give them your money.
Fortunately, I ended up being able to book a trip through G Adventures at the last minute. G Adventures was able to book me and get me a flight ticket in just an hour. G Adventures was able to do in ONE HOUR what EF literally could not do in TWO MONTHS. EF is literally a scam. Don't ever give them your money.
Show less
Lots of Bugs
I was super excited to see EF created an app! It was working for a while, but ever since the last update it hasn’t loaded a single thing for me. If this is our main source of communication while on a trip, it isn’t very reliable. Hopefully once all the bugs are fixed it’ll be a great resource!
Cool app and easy to use
Really like using this app for my 3rd EF trip! There are some improvements to made though. It would be great to get notified when anyone posts/comments on the group chat or mentions you. As of now, it only notifies you if someone likes or comments on a post you’ve made. So I have to manually go in and check if there are updates to the chat. Would also love a private messaging feature if we will not be using WhatsApp so you can communicate with your roommates and others on tour.
Show less
Needs work
So far it looks okay but the app crashes with money converter and trying to change it from dark to light mode and you can’t message people privately.
