User Reviews: Visible

Top reviews

  • This is a wonderful tool

    This is a great tool to help keep track of your progress and symptoms. In a condition that makes no sense, this has helped bring some clarity in being able to record your symptoms easily and go back to look at trends.
    It is easy to use, you can customize your symptom tracker and it reminds you to use it. The team is Very responsive to your questions and feedback. This team really wants to help.

    Developer Response

    Thank you very much for the positive review. Really glad to hear that Visible is helping you find some clarity! As you say we are always here to help so don't hesitate to reach out if you have any feedback or need any support!
  • Love the Dark Screens!

    I love the app, love the innovation, huge step in the right direction for people with chronic conditions.
    I already see the improvement in the accuracy of the stability score vs the previous 🙌 thank you for all your work on this app.

    Developer Response

    Hi, we've just updated the app (23.2.2) with darker screens for both the morning and evening check-in, I hope this helps!
  • Stability issue

    I like the app a lot. But there’s a major problem — it rates stability and it doesn’t distinguish between a week of flares where every symptom is red from a week of wellness with all 0s and 1s.
    And it needs to! Stable isn’t the same as stable wellbeing! So it renders that whole score worthless for predictive purposes.
    Just tracking symptoms has its usefulness….

    Developer Response

    Hi there, we've made some major changes to the Morning Stability score over the past few months. We'd love to know if this has improved your experience with Visible! Do reach out to the team in the 'Help and Feedback' section, they'd love to hear your feedback.
  • Finally: a tracker to meet our specific needs

    I’ve been using this app (in Beta) for a few months now. I really like being able to track symptoms specific to long COVID and ME/CFS (I have both). I also appreciate being able to create custom symptoms to track. The developers are extremely appreciative of feedback and they keep making improvements. The morning stability score has gotten more accurate and helpful by using reported symptom severity and HRV measurement using your phone’s camera. I also appreciate the ability to track how all my symptoms are trending over several weeks or months. I highly recommend this app - great for pacing and symptom management.

    Developer Response

    Thank you very much for the positive review! We really do appreciate people's feedback. It's central to the changes and decisions we make at Visible. It's great to hear you are finding Visible helpful for pacing and symptom management.
  • Looking Forward to Dark Mode

    I love the app, love the innovation, huge step in the right direction. Unfortunately I struggle to complete my nightly symptoms and luckily found that checking “use previous answers” reduced the time spent straining at the light colored screen. My Dr would not approve lol but I REALLY want to use this app and can’t wait for the plus to roll out! Already see the improvement in the accuracy of the stability score vs the previous 🙌 thank you for all your work on this app.
  • Useless. Won’t measure heart rate with the camera.

    Would have loved to try this app but I only downloaded it yesterday afternoon and this morning upon waking I went to do the heart rate capture and the app just keeps kicking me out. So I won’t even be able to track and log my morning info not even manually it appears. Figure out a way to link the info from the Apple Watch please!

    Developer Response

    Hi Tracie - I'm really sorry to hear this! Please could you get in touch with us using the Help and Feedback section of the app, so that we can look into this for you? I'm sure there will be a solution. Once again, apologies that you've had some difficulty here! Visible Team
  • Thank you!

    I have had long COVID for a full year, along with nerve pain from bone spurs and arthritis, and although I am in a pain group run by my medical provider, the best information I get about my long COVID is from the beta version of this app.
    I know it is still being developed, and like Ancestry DNA, the more input, the better the output will be, but for me, it has been more helpful than any medical testing. I know daily how to pace myself, when I have overdone activities, and have a record of how my body is reacting to what I am doing.
    Also, the links to articles and studies keep me updated on reliable information about long COVID, which far better than the doctor’s “We don’t really know much about it.”
    Thank you, thank you, thank you. This app should be recommended by any medical facility to all patients with this invisible condition.

    Signed, a very thankful supporter, Ann

    Developer Response

    Hey Ann, Thanks so much for taking the time to write this review. Really glad to hear you are finding Visible helpful and the articles shared on the Community section of the platform interesting and informative.
  • Okay, Visible. I see you!

    I stumbled upon this app by accident on December 24th, and was immediately very impressed. Within the first couple of days, I had reason (or thought I did) to contact customer service. The speed with which they responded — on a holiday weekend, no less — as well as the kind, professionalism of the Responder caused me to start worrying that Visible was a little too good to be true. Forever the cautious optimist, I decided to use the app for a time and see if the glitter wore off.
    After more than a month of consistent daily use, all I can say is… Rarely do you find a product or producers of a product that so clearly care about what they’ve produced and the people they claim to have produced it for. Visible has done more to help me assess, monitor, and manage my ME than all of the blogs, forums, or doctor’s inquiries I have made in the past six years, even in its current beta form. As someone who has endeavored to navigate the woefully inadequate information and available assistance for ME sufferers in this country, I cannot tell you how valuable this has been. If this doesn’t become the go-to tool of the entire ME/CFS community, it will only be because they haven’t discovered it yet.
    Healthcare providers should be required to give everyone diagnosed with a chronic illness the instructions for how to download this app. Believe the hype. It is so apparent that this was created by people who “get it”, and have been kind enough to give it to others who are suffering through an ongoing or protracted illness.
    Incredibly impressive. As I said — Visible, I see you! Kudos.
  • Great App even in its beta stage

    This App isn’t for everyone, however, people dealing with ME/CFS, long haul Covid or any other chronic condition that requires monitoring of symptoms and energy this is the App you have been wanting. The daily heart monitoring is wonderful. It is a great tool that I use daily to help with my pacing and resting. They are continuing to develop and improve the app. I am grateful I have been one of the beta people, and am able to provide feedback. Thank you for developing an App that fits my needs.

    Developer Response

    So glad to hear that you are finding Visible useful, even at this relatively early stage. Please keep your feedback coming. Thank you for the positive review!
  • Great in theory

    I want to love this app. It has great potential. However, this is only going to be useful to me when it is capable of importing information from my Garmin watch, Polar heart rate monitor, or other physical metrics trackers. The in-app camera-based heart rate scan is utterly useless in my experience.

    Developer Response

    Hey Eliss, I'm sorry to hear you're having issues with the camera-based heart rate reading, we're currently working on an update that will make the readings more reliable for iPhones available in February. We're also working on a wearable integration, Visible Plus, which will be available in the next few months. Hopefully, either of these options will make Visible more useful to you in the future!

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