As an RBT who looks at this app all day long, my eyes get tired by the end of the day. I would love to have a dark mode. Otherwise, the developers have been steadily improving the app and fixing bugs, and it’s very appreciated.
Developer Response
Thank you for providing this feedback. We'll look into ways to modify the user interface or offer a dark mode to help with the issue you described. We appreciate you taking the time to share your experience!Since the newest update the app is no longer formatted to my phone screen size, so I can’t read what programs I’m logging data for. Anybody know how to fix this? Already tried changing my font size in my phones settings and it didn’t do anything.
Developer Response
We'd love to help with this. Would you mind sending an email to catalystsupport@therapybrands.com and include a screen recording or screenshot so we can see what's going on?All the problems of the old app. But it looks better!
Developer Response
Thanks for reviewing the Catalyst app. Please make sure to update to the 20230608.7 version if you haven't already. We've made several improvements in this release and we have more on the way. If you're still experiencing the issues you mentioned in your review, please send an email to catalystsupport@therapybrands.com and we'll be able to assist.Almost perfect! It just needs a start session and end session button for therapists. Also, a way for BCBA/supervisor to view therapist data collection in real time during supervision to ensure data collection integrity.
Developer Response
Thank you for the feedback and the suggestions for feature enhancements. We're always looking to improve Catalyst!I wish that when recording data it wouldn’t automatically switch to the next target. It’s really annoying having to go all the way back and then click the target you were currently on over and over again. I hope they’re able to fix it. Also, when writing soap notes auto saves would be super helpful because I’ve lost so much work before from the app crashing or something. I hope this is resolved. Thanks!
Developer Response
Thanks for your feedback and suggestions for improving the Catalyst app! Regarding your first suggestion, if you click "Session Settings" on the Student Dashboard screen, you can disable the "Auto-Advance to Next Target" feature. This will provide the functionality you're looking for. Please be on the lookout for new versions of the app each month as we continue to add features and improve performance.Don’t get how you can’t even have a functioning app. Constantly slow and lagging
Developer Response
Thanks for taking the time to leave a review. Please make sure to update to the 20230608.7 release. We've made several improvements in this version and we have more on the way. If you're still experiencing slowness and lagging, please send an email to catalystsupport@therapybrands.com and provide the screens where you notice slowness as well as your device information.Catalyst can’t seem to get it right with their app. Constantly has issues data fidelity is questionable at best across months of time. Interval recording frequently does not work right. It’s a shame. If my employer didn’t use catalyst neither would I.
Developer Response
Thanks for reviewing the Catalyst app. Please make sure to update to the 20230608.7 version if you haven't already. We've made several improvements in this release and we have more on the way. If you're still experiencing the issues you mentioned in your review, please send an email to catalystsupport@therapybrands.com and we'll be able to assist.This new app is great, however it has its defects and my biggest complaint is how slow the app is when I need to delete past data!! Especially when running trials and trying to delete that one mistake, it just takes up too much time in sessions. The old app deletes data so much faster! Catalyst work on this please!
Developer Response
Thanks for taking the time to leave a review! If you have a moment, can you please send an email to catalystsupport@therapybrands.com with a screen recording of this issue, the type of device and operating system version you're using, and your organization? We will investigate this issue and see how we can improve the performance in this area of the app.There were some issues with keeping the student profiles displayed on the Home Screen in the app. Each time this happens, I’d have to close out the app, sign in, click on “Manage Students”, and re-download the students. The frequency of needing to perform this was occasional. In the past week, this has become a twice a day occurrence. The mild inconvenience has become a detriment as I am required to take duration data. There are other issues that others are pointing out, so I’ll
Developer Response
We appreciate you leaving a review of the Catalyst app. The issue you described has been resolved. Please be sure to upgrade to the latest version in the app store and reach out to catalystsupport@therapybrands.com if you're still experiencing any other issues.This app is always crashing and when doing programs it resets back to the top each time which is annoying. When trying to log in it’s not user friendly to reset a password just a horrible app all together.
Developer Response
We appreciate you leaving a review and wanted to let you know that we've recently resolved several issues, including the target list resetting to the top each time you view it. Please be sure to update to the latest version in the app store. If you're still experiencing any issues, please let us know so we can investigate and resolve them. You can email catalystsupport@therapybrands.com. Thank you!
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