Wordtune User Reviews

AI21 Labs, Inc.

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Everything's great until there's a problem

I spent hours trying to figure out what was going on with my account when I contacted customer service it's says. "I should receive response within three days" that sounds horrible doesn't it

I'm getting the following error message when I try to use the email "your email @gmail.com" to log in:
"We're sorry, but we're having trouble with our service. Please contact our customer support if this issue persists."

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Dusty K G

2 years ago

Logout bug

All else aside, the app is great, but it logs you out on a daily basis, which is really annoying, I have Grammarly and it doesn’t do that. Please fix

Zondous

2 years ago

Lack of customer service after paying subscription

Worse customer service, messaged them last week they don’t reply. I paid the monthly subscription which is higher than other tools but decided to get Wordtune due to the mobile app. Been having issue with the mobile app

2trustreviews

2 years ago

Response from developer

We're sorry to hear about this experience. We will investigate what went wrong on our end. Until then, please contact us directly at ios@wordunte.com and we will be happy to assist. Wishing you a wonderful day!

How many free rewrites do we get

Once we set this up to the iPhone keyboard how many daily rewrites do we get ?

Jezel25

2 years ago

Brilliant but room for improvement.

I absolutely love this app, the only problem I find with it is that it requires you to have internet otherwise it doesn’t work and a lot of the time I have very bad signal. If it was possible to use without the internet I would even pay for it

(BIG-BOSS)

2 years ago

Response from developer

Thanks for sharing your feedback! Hopefully, we will be able to provide this support in the future. Please stay tuned.

Can We get this version below ios 16?

This is a great app but my phone battery drain using ios 16 so I downgraded my ios but it won’t work below ios 16. Please make this app run above ios 13 many users don’t update thier IOS

Amische

2 years ago

Wordtune key pad is not working in iphone

I’m using premium version and It’s stops working !

RecStack

2 years ago

Response from developer

Thank you for sharing your feedback and I'm sorry you had this experience. Your current version was supposed to fix the issue you described. It is recommended that you remove and reinstall the app. Feel free to contact us directly at ios@wordtune.com if the problem persists.

The future of writing is here

I absolutely love using this app! Was very tempted to correct my phrasing with the app because I’m so reliant on it! I’m not sure why the copy feature for paragraphs or whole text disappeared on the desktop version. Please bring it back.
PS: I would love to work for you in some capacity

Zebrax459

2 years ago

Response from developer

You're awesome! Thanks for ranking us! Thank you for bringing this issue to our attention. We will look into it.

Slows your phone

I think this app worked incredibly well, but unfortunately it made my phone freeze up a lot when I went to my message app. So unfortunately I had to undownload

pink.daisies

2 years ago

Response from developer

Hi, we appreciate your feedback and are sorry you had this experience. We would love to investigate this issue further. We would love to assist you if you contact us directly at ios@wordtune.com