BaladiExpress User Reviews

Top reviews

The app is very slow processing

Each click taking long time to process .. it need to be faster .. when choosing anything it take a while to process and slowww to connect

Response from developer

Dear Fatima! We apologize for any issues you may have encountered with the application. Your feedback will be directed to the relevant department to be taken into consideration, and the necessary actions will be taken as quickly as possible.

This app is closing

Kindly fix the bug, when ever i search in food and select that restaurant the app closes itself plz fix the bug

Response from developer

Dear! We apologize for any issues you may have encountered with the application. Your feedback will be directed to the relevant department to be taken into consideration, and the necessary actions will be taken as quickly as possible.

Application Issues

Very poor application. It’s not the first time I spent couple minutes on adding to cart then system error accrued to return me to home page with empty cart, this application is wasting of time !!
They have problem with search bar, if you press the search bar you cart or view order goes empty!!

Response from developer

Hello ! We are sorry that you faced an issue. Please share your contact details with us at any of our pages on social media platforms so we can contact you and resolve the issue as soon as possible. Thank you for being so patient

Doha

Amazing fast and free delivery
The best app

Response from developer

We're glad to have met your expectations.

Delayed delivery by over 45 minutes

We had a birthday celebration in our office so ordered food and gave specific instructions to deliver by 11:30, however till 11:55 the Baladi driver had not reached the restaurant to pick up the food(I called the restaurant to check) and subsequently called Baladi help line and they stated the driver has just picked up and should be there any minute. Not knowing I had called the restaurant when I informed the lady she was flabbergasted and asked me to hang up and she would call back. Finally the food was delivered around 12:20. Some of our staff who had other commitments left and could not enjoy the meal and we wasted our money as there was lots of leftovers.
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Response from developer

Hello ! We are sorry that you faced an issue. Please share your contact details with us at marketing@baladiexpress.com or any of our pages on social media platforms so we can contact you and resolve the issue as soon as possible. Thank you for being so patient

Shawarma and grill house

Today the food was bad and the bread was plain, not what it looked like in the picture. To the touch, the food was tastier than today

Response from developer

Hello aşk30 ! özur dileriz Please share your contact details with us at marketing@baladiexpress.com or any of our pages on social media platforms so we can contact you and resolve the issue as soon as possible. Thank you for being so patient

Time

I waited 1 hour for my order can you make it a little faster please

Response from developer

Hello! We are sorry that you faced an delay on your last order. Please share your contact details with us at marketing@baladiexpress.com or at any of our pages on social media platforms so we can contact you and resolve the issue as soon as possible. Thank you for being so patient

شكوى

امس جاء البلدي اكسبريس واستلم علبه اللبنه وللان لم يتم اضافة ٥٢ ريال

Response from developer

مرحباً نعتذر عن المشكلة التي واجهتموها. نرجو منكم مشاركة معلومات التواصل الخاصة بكم معنا عبر البريد الإلكتروني marketing@baladiexpress.com أو عبر أي من صفحاتنا على منصات التواصل الاجتماعي، حتى نتمكن من التواصل معكم وحل المشكلة في أقرب وقت ممكن ومالكم إلا ما يرضيكم بإذن الله شكرًا لصبركم!

التوصيل بطيء

السلام عليكم و رحمه الله وبركاته
انا تعاملت معاكم ٣ مرات و كل مره الارصيل يتأخر
طلبت اليوم قبل اذان المغرب وووصل لي بعد اذان العشاء !!!!
و حالياً طلبت من مطعم و الطلب جاهز بس السواق الخاص في شركتكم ماوصل للمطعم !!!!

Response from developer

مرحباً أستاذة شيخة نعتذر عن المشكلة التي واجهتموها. نرجو منكم مشاركة معلومات التواصل الخاصة بكم معنا عبر البريد الإلكتروني. marketing@baladiexpress.com أو عبر أي من صفحاتنا على منصات التواصل الاجتماعي، حتى نتمكن من التواصل معكم وحل المشكلة في أقرب وقت ممكن شكرًا لصبركم!

الخيسه

لم يتم تسليم الطلب على الوقت المحدد

Response from developer

مرحباً نعتذر عن المشكلة التي واجهتموها. نرجو منكم مشاركة معلومات التواصل الخاصة بكم معنا عبر أي من صفحاتنا على منصات التواصل الاجتماعي، أو عبر البريد الإلكتروني marketing@baladiexpress.com حتى نتمكن من التواصل معكم وحل المشكلة في أقرب وقت ممكن ومالكم إلا ما يرضيكم بإذن الله شكرًا لصبركم!

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