Getting error messages
I'm in the middle of writing and blocked it's asking to to pay . First it was saying my writing wasn't formatted?? there was an error in formatting I'm like what ?? Huh ? Had my account two years approximate? Come on.. support where are you ? Please help
Response from developer
Thank you for sharing your experience. I’m sorry to hear about the issues and frustration you’ve encountered. To address this, I’d like to invite you to a one-on-one meeting with our Product Marketing Manager. This will be a great opportunity to discuss your experience and the challenges you've faced. Please reach out to us at hi@paragraphai.com, and we’ll be happy to arrange a one-on-one call with our team at a time that works best for you. Thank you for your patience.
Used to be so much better
Response from developer
Thank you for your feedback. We truly value your input and apologize for your recent experience. We're dedicated to making your experience with us as smooth as possible and regret any frustration caused by the recent changes. We will consider your comments as we work on enhancing our interface and writing quality. Your satisfaction is our priority, and we appreciate your patience as we make improvements.
Not recommended!! Be aware of data breaches by this company! Law breaking firm.!
Response from developer
Hello Carbonfoot print, Thank you for your feedback. We understand your concerns regarding account access and data control. Once an account deletion request has been made, we completely wipe all record of the account from our system, and it is not recoverable. We take data privacy seriously and ensure that all user information is handled according to our privacy policy. If you have further questions or need assistance, please feel free to reach out to our support team.
Dishonest as the day is long.
Response from developer
Hello Bowlbyjcd, we have processed your refund, and it should be returned to your card within 30 days. Our customer service will be in touch with you again shortly to confirm this is resolved to your satisfaction.
Not recommended!!
Second head
Pretty good, everything used to be free.
Fraud
Response from developer
Hey Sankz, can you please reach out to vessy@paragraphai.com? I'd love to help you out and find out how we missed your email. ^VS
Bought pro but getting limited features
Response from developer
Hi gjgee, we appreciate your honest feedback and are sorry to hear about the inability to access Pro features. We'd love to learn more about your experience with ParagraphAI. Could you kindly send me an email at vessy@paragraphai.com? ^VS
How to...
I pay each month. I don't like seeing. Please remove this. I've had this app about a year now . Or tell me how to disable the pop-ups please . It's extremely excessive right in my face right in middle of my work it BLOCKS you from processing everything stops . I am not paying for pop ups asking me if I like it . No I do not .
Response from developer
Hi Jules! We sent you an email on Friday and again today to see if we can help you troubleshoot this. It sounds like you may be experiencing a bug or some type of issue. Looking forward to supporting you. Please reach out to me at help@paragraphai.com ^VS