Tawuniya | التعاونية User Reviews

Tawuniya | التعاونية
Tawuniya | التعاونية
THE COMPANY FOR COOPERATIVE INSURANCE

Reviews Summary

Top reviews

Application

Amazing application, user friendly!

Cannot purchase any services through app

Constant error messages with no recourse

problem

The application needs repair. When I log in to the application and exit it, it asks to log in again

Best company

Really proud of Tawuniya services

Response from developer

Hello toto lala .. Thank you for your feedback and trust. We hope that you will always be satisfied with our services. Glade to serve you 💙

Not user friendly

It needs to focus on services and information customers need to use! This application is not user friendly at all, for example, you see the insurance policy and when you click on it, it does not give you any information or at least the vehicle details!!!!
It has to be more service oriented and user friendly.
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Response from developer

Thank you الشامخ سليمان for reaching out 🤝, We deeply value your feedback 🌟. It will certainly be taken into consideration as we continually strive to enhance our services. If you have any more insights or need further assistance, our support team is always here to help you 🛠️. Warm regards,

Unhelpful service

Reject claim without reason, customer service is rude. Not helpful people. Didn’t like attitude and service or support.

Response from developer

أهلاً وسهلاً، نأسف لسماع تجربتك. الدعم هنا مخصص للمشاكل التقنية. للدعم الخاص بالموافقات و المطالبات و لخدمتك بشكل أفضل الرجاء التواصل معنا عبر القنوات التالية الهاتف المجاني: 8001249990 الواتساب: https://tawn.me/zrNy9B نُسعد بخدمتك 💙

موافقات

يصعبون الموافقات بدون مبرر وبعض الاحيان يكون الامر مهم ويرفضون.

This insurance company is the worst I've ever dealt with.

This insurance company is the worst I've ever dealt with. Impossible to reach, unproductive conversations, and they push their awful app. Wouldn't recommend them to anyone.

Response from developer

أهلاً وسهلاً Keel5746 برجاء تزويدنا بمزيد من التفاصيل حول المشكلة حتي نتمكن من خدمتك بشكل أفضل. يمكنك ذلك عبر التطبيق من قائمة المزيد - اسفل القائمة ثم الإبلاغ عن مشكلة, حتي نتمكن من مساعدتك. نُسعد بخدمتك 💙

No Technical Support

Trying for weeks to fix my login access! Nothing everything you get all the time is the same a phone number that absolutely doesn’t have any options for technical support and an automated WhatsApp chat that is useless!

Response from developer

Dear Etilico13 🤝, Thank you for reaching out to us 🌟. We apologize for any inconvenience you have experienced. To resolve the issue, your mobile number needs to be registered under your name with a valid fingerprint captured by your telecommunications provider (STC, Mobily, Zain, etc.). We advise you to contact your service provider to ensure that this data is updated. Mentioning that "Tahaqaq is showing a failure" will help them understand the specific issue that needs to be addressed. For any further assistance or inquiries, please feel free to contact our support team: Contact Customer Support: Toll-Free Phone 📞: 8001249990 WhatsApp 💬: https://tawn.me/zrNy9B Happy to serve you 💜,

يصبح التطبيق فاشل عند المطالبة ضد الغير

تطبيق سئ فيما يتعلق بالمطالبات ضد غير وهو غير مرتبط بنجم او تقدير لصرف التعويض مقارنة أسوة بشركات التأمين الأخرى.

Response from developer

أهلاً وسهلاً علي القحطاني برجاء تزويدنا بمزيد من التفاصيل حول المشكلة حتي نتمكن من خدمتك بشكل أفضل. يمكنك ذلك عبر التطبيق من قائمة المزيد - اسفل القائمة ثم الإبلاغ عن مشكلة, حتي نتمكن من مساعدتك. نُسعد بخدمتك 💙

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