Broken
I used to love this app - about 8 months ago I disabled it because I needed to use an app after I reached my budget. However, since then Wellspent hasn’t worked. I’ve uninstalled and reinstalled it, and given it all the permissions possible, but it still doesn’t seem to register I’m using an app. It was a very helpful app, but I can’t use it anymore, and for that I can only give it 3 stars
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So glitchy, and stopped working completely
This app worked great the first week or two, my screen time decreased considerably, then I noticed I was not getting notifications consistently. The type of notifications also changed and they became much easier to simply click and bypass (used to be you had to press and hold- which I found much more effective in making me pause and choose to log off). I wrote customer service and was told there was nothing they could do. Then I stopped getting regular notifications. They only popped every 30 minutes even though I set it to 5 minutes. The ap stopped logging how much time I spent on social media. Then it stopped working for days or weeks at a time. Now the app is down completely while they work through “technical difficulties.” Yikes. Customer service has been unhelpful and will not process a refund.
Do not waste your money on this app!
Do not waste your money on this app!
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Isn’t reliable
Have been using it for months, the app used to work okay, but lately it’s been completely unusable. It either blocks apps entirely, or doesn’t block them at all
App worked last year but has gone downhill
I’m not sure what’s going on—I just got a notification saying they are “working on it” but the app hasn’t worked reliably in months. It was helpful at first but not anymore. I regret paying for the year subscription tbh so I turned off the renewal.
It’s just confusing… some days it won’t notify at all (despite the app being open for sure and no other blocking apps conflicting with it) and other days it is relentless and annoying and I want to delete the app.
I’ll keep trying it in an attempt to not feel like I’ve wasted my money completely but I don’t have much hope. 🫤
It’s just confusing… some days it won’t notify at all (despite the app being open for sure and no other blocking apps conflicting with it) and other days it is relentless and annoying and I want to delete the app.
I’ll keep trying it in an attempt to not feel like I’ve wasted my money completely but I don’t have much hope. 🫤
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Disappointing
Thought it was a good idea and liked it at first, but it’s never worked properly. Locks you out of your apps completely, and yes there’s a fix for it but it involves disabling the app and re-enabling it every time. Sometimes it locks my apps when I’m not even over my limit yet, etc. Paid for the subscription because of the positives I saw in the beginning but have already cancelled for it to not renew again. Lately seems to work even less than before and I’ve gone back to using the screen time function thats already built into the phone. Just very very buggy and honestly a good idea but bad execution.
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I love it, but doesn’t always work
I love the options to pick what kind of messages you want (I need mean ones) and the frequency. My only issue is oftentimes it doesn’t register my app usage. I’ll be on for what feels like longer than my 5 minute interval and when I check the app, it’ll show no minutes of usage. Due to that, I ended up deleting it previously. I’ve only just redownloaded yesterday and it worked great and now today it already isn’t working.
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Great when it works!
It’s effective at managing screen time and the pop ups are excellent. With new phone and app updates however, it has struggled more often than not. I have had to reset my phone and redownload a couple of times, but the fix doesn’t always work. It’s excellent when it does work but unfortunately is a bit buggy.
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Does not work as advertised
Experienced a lot of bugs both with free and paid version. It didn’t accurately track my social media usage and I had only linked it to 3 apps; eventually I linked it only to Facebook. It would say I’d spent zero minutes of my time budget when I’d already been on social for a couple hours. Many days it didn’t send me notifications/nudges at all. (I did appreciate/enjoy the mindfulness nudges when they actually worked). I wasn’t able to get answers from tech support either. Hoping I can get a refund.
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Response from developer
Hi RaeRae8705, I'm sorry for the bumpy experience you had with Wellspent. We do provide customer support for such cases, please reach out again. We do reply within office hours during the week within max 24hs. Best from Berlin, Christina
Great… when it works
I’ve had this app for a while and even purchased the yearly option. When it works it’s great, really helps me be mindful of my screen usage, but it hasn’t worked consistently since I’ve had it.
Customer support is great and always there to answer but it seems as soon as one feature is fixed, it quickly begins to fail again.. I’m holding out hoping that it’ll settle itself out eventually but I do feel gypped paying for something that doesn’t quite work as intended..
Customer support is great and always there to answer but it seems as soon as one feature is fixed, it quickly begins to fail again.. I’m holding out hoping that it’ll settle itself out eventually but I do feel gypped paying for something that doesn’t quite work as intended..
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Response from developer
Hi Fifrmom, we're delighted to read that Wellspent helps you to be mindful of your screen time - when it works. Rest assured that we give our best to make sure Wellspent runs stable in the future. Your patience and feedback are incredibly valuable to us. Thank you for sticking with us as we work to make Wellspent better. 🧡
Chris kyte
It’s actually screwed my phone up, would give this negative stats if I could. I requested not to have my WhatsApp blocked as I need it for work, the app blocked it anyways. Then the app blocked my apps past the schedule input on the app, and I’ve been locked out since. Literally didn’t come back once so far. I deleted the app, and it was still blocked after I deleted the app. I have contacted the customer support and I get a pretty useless response and I still do not have a solution to unlocking my phone. Avoid like the plague
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Response from developer
I'm truly sorry to hear about the issues you've experienced with Wellspent. This is certainly not the experience we want our users to have. We apologize for the inconvenience caused and the response from our support team. Please contact us directly at support@notlessbutbetter.com with your phone details so we can prioritize resolving this issue for you immediately. We're committed to making this right and appreciate your patience.
