Bionic Reading® User Reviews

Bionic Reading AG

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This WAS a good app

I was using this app relatively recently, a couple months ago maybe.

But it all changed when the update happened. It was a fairly simple app that did a job and it did it well, in my opinion at least. But some recent update changed the layout of the app, and the functionality. It no longer is formatting things the same way and if you minimize it or even just your screen turns off because you looked away from your phone for too long figuring out why your puppy is exploding it now loses the conversion.

Oh, and just to say this, I considered paying for ot when it first gave the option to pay, not realizing yet that it had all the new problems, and it actually wouldn’t let me pay for it.

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HaNoWay,letmebadmouthinpeace

a year ago

Response from developer

Hi HaNoWay, I’m sorry you didn’t have a good experience with Bionic Reading®. As a small team, we work very hard to improve our products. A new update will be released in the coming hours. You can always send us your message via bionic-reading.com/faq/ so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato

Pretty useless

This app excels at converting various documents into the Bionic Reading® format. However, if you need to export the document into any kind of a word document, you can forget about it. It locks it into a PDF format, which is quite useless for my needs. If I need to use it to read some thing it’s awesome but if I need to use it to create a document that I can export into Microsoft Word, pages, or a teleprompter app, then it won’t work. Maybe I don’t understand the purpose or functionality of this app, but after paying $25 for it, I discovered that it really doesn’t meet my expectations.

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echo3alpha

a year ago

Response from developer

Hi echo3alpha. I’m sorry you didn’t have a good experience with Bionic Reading®. As a small team, we work very hard to improve our products. A new update will be released in the coming hours. We are already working on other download options. Best regards from the Swiss Alps, Renato

I can never get it to work.

I can't get a safari or a chrome extent I on on my Ipad. The app does not work. It is very frustrating because I have absolutely loved reading with bionic reader on my desktop (when the extention would work there, which was hit and miss….by the way). This app, though, is horrendous. I will not convert a web link to a research article. It will upload the article but will not do anything with it. Tried it out on a few other sites just to see if it was some sort of stupid block on the article itself and it converts half of the website and not all the text or just converts nothing. When I click on “process” or “continue” whatever pops up, it takes me to a blank white screen, and that little symbol on the app page (arrow pointing up) that says I need to be a premium member to access, leads nowhere. I don't even know what it does! Is it a share symbol? The hidden secret to make the app work? When I try to see what “premium”is all about, it again, takes me to a blank white page. My adhd brain gives up. I would pay to make this work on my tablet! Name your price! I have no more hyperfixation energy left in me to trouble shoot this. Nadia. It's take 2 hours of my life. Please let me know when this works again or works finally?

And yes, all the things are updated on my end.

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Julesis

a year ago

Response from developer

Hi Julesis. I’m so sorry for this problem!!! A new update will be released in the coming hours. Many small bugs have been fixed already. As a small team, we work very hard to improve our products. You can always send us your message via bionic-reading.com/faq/ so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato

DO NOT USE THIS

It does not convert most PDFs accurately, even when not protected; and it does not convert most epub files either. It would be less useless if they actually worked on having different file formats available but they don’t. And do not be tricked by their advertising being able to do PDFs; you can download but not upload the files. When I requested a refund, they said they’re “working on bugs” but these are not bugs, just false advertising.

Terrible product. ADHD readers are better and less
expensive and easier to use.

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ashon c.

a year ago

Response from developer

Hi ashon c. No, PDFiles cannot be uploaded. We don’t know who told you that. You can download your text as a PDF, as we describe on our website. You can find more information about our features on our website. Sorry to hear that you did not have a good experience and give us 1* for this. As a small team, we work very hard to improve our products. Best regards from the Swiss Alps, Renato

This app is garbage

I use the chrome extension and it works fine however the app is horrible. Despite paying the 17 cad for the month, it still says that I need to upgrade ……useless. Reached out to their contact but did not receive a response.

Tarrrraa

a year ago

Response from developer

Hi Tarrrraa. I’m sorry for this problem! Many small bugs have been fixed already. As a small team, we work very hard to improve our products. You can always send us your message via bionic-reading.com/faq/ so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato

Second attempt to review

Let’s see if the review magically sticks this time. This pricing scheme is exploitative and prohibitive to the very disabled people it’s supposed to help. People with disabilities already bear extra expenses that are increasingly difficult to afford in this world. I cannot think of a logical reason for a recurring fee structure, especially an expensive one, except greed. Greed off the backs of those least able to bear the extra expenses. Shame on you all.

Edit: my review was published under someone else’s name and account, so the mealy mouthed answer about the “needing different subscriptions did not come to me. And that response is ludicrous. There are simple design choices that could solve where and when advertisements show up, and ignores the fact that a flat fee for the app is still a PAID subscription and should mean few to no ads anyway. So it is YOUR design choices and financial desires (ie GREED) driving this (awful) subscription model. Nice try.

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DolphinNWO

a year ago

Response from developer

Hi Dolphin. We understand your concern. Our surveys showed that our users (especially with ADHD, ADHS, dyslexia, with reading difficulties) need different subscriptions. That’s why we decided to use this model. You can use it for free. But if you like more features, there are even ways to customize your subscription. We think this is fair for everyone. For you and for us as developers of Bionic Reading®. Thank you for your understanding. Best regards from the Swiss Alps, Renato

Money Wasted

I signed in via Apple and attempted to upgrade my subscription through the app. Apple processed my payment and the App Store shows I have an active subscription. However, the Bionic App itself will not recognize my subscription and is still prompting me to upgrade. I signed out and back in a few times, hoping that would refresh it, but no luck. Wasted money. Going to try to see if I can get a refund through the Apple Store.

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Maura_W

a year ago

Response from developer

Hi Maura. As a small team, we work very hard to improve our products. You can always send us your message via bionic-reading.com/faq/ (below is a support button) so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato

Didnt let me use any premium features after paying

I have paid for premium plus and it wont let me upload any files or pdfs or read anything that isnt free. Keeps telling me to upgrade my plan but I have already bought the premium plus

Thripty

a year ago

Response from developer

Hi Thripty, I’m sorry for this problem! Many small bugs have been fixed already. As a small team, we work very hard to improve our products. You can always send us your message via bionic-reading.com/faq/ (below is a support button) so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato

Free version useless

Works quite well for readability but the free version is useless because of the small character limit of about one paragraph/

if I have to read one paragraph of text I’ll just read it as is rather than go to the effort of copying pasting into the app -

It is very expensive for what it is too - $200aud a year? To bolden a few letters in text - my advice to the makers is make it a few bucks max because it is such an easy piece of software to copy - someone will make a free version online

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sweeneyyoung

a year ago

Response from developer

Hi sweeneyyoung. Bionic Reading® gives an individual reading setting for each user. Fixation, Saccade and part of speech are just a few reading settings. We understand your concern. Our surveys showed that our users (especially with ADHD, ADHS, dyslexia, with reading difficulties) need different subscriptions. That’s why we decided to use this model. You can use it for free. But if you like more features, there are even ways to customize your subscription. We think this is fair for everyone. For you and for us as developers of Bionic Reading®. Thank you for your understanding. Best regards from the Swiss Alps, Renato

Very buggy

Paid for the premium account but there’s a bug that won’t let me access any of the features. It continuously says I’m on the basic package but when I try to upgrade it says I’ve already upgraded.

Katied790

a year ago

Response from developer

Hi Katied790, I’m sorry for this problem! As a small team, we work very hard to improve our products. You can always send us your message via bionic-reading.com/faq/ so that we can analyze the problem. This would be very helpful. Thank you very much. Best regards from the Swiss Alps, Renato