Awful
Please take your money elsewhere you can never get help and when you do it’s bad advice
Scam scam scam
This is a scam avoid it please
Pathetic customer support
I had pre booked with them almost 2 months back to get a good deal. Everything went well until a week before the stay and they cancelled my booking due to ‘ technical issues ‘. The worst part is that they did not email me or notify me. When I called the hotel for something they said the booking was cancelled by travel euro. Had to contact them 4 times and finally they confirmed that the booking is cancelled and we cannot do anything for you at this time. By then the rates were like 50% more. Please don’t waste your time with these guys.
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Spam promotions on Google travel
It wasted a lot of my time trying to catch fake promotions that kept appearing on Google travel while searching for a hotel. It was the same outcome for multiple attempts at different offers which lead to room unavailable.
Awful
Unbelievably awful. So bad it’s like a prank web site. It must be a scam. I’ve never had such poor communication or response or usability. IF YOU DONT WANT TO Make A HUGE MISTAKE, DONT USE THIS SITE. HUGE RIP OFF AND A SCAM!!!!!!!!!!!!!!!!!!!!
Ugh.
Booked a hotel room thru this website a few weeks ago/ today I got a lovely confirmation text and email- very legit / BUT…. I called the hotel I was supposedly booked at.. and the agent on the phone said.. oh- it looks like it’s been cancelled.. so I have no room! My money has been taken, but room is cancelled as of today. If I wouldn’t have called the hotel direct to check… we would be standing in a hotel with no reservation this week! Now I’ll have to dispute the charges with my credit card. Ok- so today we supposedly check in to that same hotel and it looks like our reservation is back on… I called the hotel directly again. it’s Extremely nerve wracking… but I think I know what they are doing- kind of arbitraging the prices…which isn’t cool unless your a betting person.. they take your money and keep booking and cancelling until they get the lowest price, but keep your “in between” money. Works sometimes, other times they lose money. However- they really do not answer the phone, ever- it just hangs up. I called traveluro multiple times- never got thru.
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Terrible - Beware!
I used this App to book a stay at a hotel so that I could attend a wedding. Be aware that even if you put in the correct date of your stay it may not update in the app and may not change and it may book you for a random date and you could call them within 5 minutes of receiving the receipt and you could tell them of the mistake and they will say that they are sending it to a review team and they will email you back refusing to change the date to the correct one. They are terrible . Do not use them to book anything!
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No customer service
They never pick up the phone when you call customer service
Will never be using again
I needed a hotel in Missouri. I went through a list of like 20 different hotels all in Missouri and the one I booked had the same name and city as I needed, but in South Carolina. Oversight on my part, but every other hotel in the list was in the right area. There is no way to get the money back or even change the reservation. They also have a $5 “insurance fee” to guarantee your booking, and without it there is no guarantee that they will actually book the room you’re paying for. The insurance still doesn’t allow for any changes or refunds. Horrible scam app. No customer service whatsoever, but they ask for a tip when you book.
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Bad service
Atención to all customers don’t use this app they are the worst service not welling to help they just take your money I really recommend to use booking they are the best you have more options and they help me to get a room for that night .
Never never I will use it again 😡😡😡😡😡😡😡
Never never I will use it again 😡😡😡😡😡😡😡
