The app has very functional interface.
It’s easy to use and had all of the features I need to manage and use my outdoor camera.
I like the new app, it is smooth and easy to use. I specifically like the still shot and video capture features. I also like the alert setting since I am using this app for my bird feeder as well as the sentry 3 camera.
This is my second camera from Netvue and I love them! I have an indoor and outdoor one and both have clear pictures, two way communication and more!
I have 7 Netvue cameras at my house and I even convinced my neighbors to get them. Unfortunately even with the updated Netvue app “Netvue next” it’s still problematic. It takes 30+ seconds to load the camera, it freezes all the time, and the battery/solar cameras randomly goes offline multiple times a day. Ive moved my modem, I added wifi extenders and I’m still having the same problems I was having before any of the changes. My neighbors cameras do the same thing. I’m over it. I just want something that works consistently. These do not
Oh yeah and on the solar powered cameras you can’t have continuous recording. It records for sometimes as short as 3 seconds then cuts off?! What a waste of time and money.
They need to figure out how to have a more reliable system wether it be the cameras, the app, or both.
Developer Response
Hi,
Thank you for providing feedback. We greatly appreciate it.
If you don't mind, could you please provide us with more details? Our customer support team is here to assist you. You can reach out to us through the live chat feature in our app or by emailing us at support@netvue.com. We are available to address any other concerns you may have.This app is very reliable and easy to use. Connects easily to my devices.
The motion event capture works pretty well, but you can only view one day at a time, which requires lots of clicks before you see if anything happened on that day or not.
A weekly timeline or event histogram would be take this app from minimally functional to actually useful.
Developer Response
We want you to know that your feedback has been forwarded to our dedicated research and development department. They will thoroughly review and consider your suggestions to further improve our app's functionality, user experience, and overall performance. Your contribution will directly contribute to making our app even better. Been using the prior Netvue App which was just fine. I like the upgrades in this newer version. Nice thumbnails of action events across multiple cameras. Will continue to add thier cameras.
This app isn’t perfect, as few applications nowadays are. However, it runs quite well and accomplishes the goal of connecting to my Birdfy feeder and allowing me to view birds. The user interface is intuitive and easy to locate applicable settings. Also, the company is outstanding in receiving feedback and doing their best to implement enhancements as well. Good job!
This my second one . The first one was a gift and had nothing but problems solar charger port broke off . The company was good at replacing it but then the camera failed. They were kind enough to send me a replacement feeder. This feeder has worked fine in the beginning now one of the wires connected to the camera frayed. We had to change our Wi-Fi network now the feeder camera won't connect. Tech support sent me guidelines to reset. I have reset 4 times. The last one took only to wake up next morning to find it not working again 😖not enjoyable anymore! About ready to toss it out.
Developer Response
Hi，
Really sorry for the inconvenience brought.
Our customer support team is here to assist you. You can reach out to us through the live chat feature in our app or by emailing us at support@netvue.com. We are available to address any other concerns you may have.
Thank you once again for reaching out to us.me and my dad got the birdfy camera and we thought it was broken at first because whenever we got to the wi-fi part and submitted it, it would say “Unknown error” then it seemed like the whole app like “shut down” so we deleted the app then reinstalled it and we did all the steps again and it worked!
Fyi to any future buyers the ai bird identifier and other things that the box says you have to pay for!
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