Breeze Mobile 2 User Reviews

Breeze Mobile 2
Breeze Mobile 2
Kontron America, Inc.

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Leave a Review Breeze Mobile 2
  • Please redesign and add more

    Very hard to use. I wanted 2 tickets- there and back and somehow ended up getting charged for 4 tickets 🤕 Also no information at all on how to "activate" the new ticket. Please re consider the UX basics and work on button colors and placement. (ie gray button color usually indicates something is disabled and user wouldn't think tap on it) Also it looks like app has not had an update in 5 months! Time for an update
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  • Do not purchase more than one ticket

    I purchased 3 tickets yesterday to use for me and my family members for the Falcons game. You can only use the app once to scan the barcode for one ticket. After attempting to scan the other ticket barcodes they would not work. The Marta employee on site admitted that this is a known issue and another employee used his card to scan my other family member and myself in.
    I read one of the reviewers had the same issue. Oh well, this would be great if you can actually scan the purchased tickets one right after the other and not have to wait for who knows how long before you can scan the rest of tickets.
    I’m sure Marta could pay the right company to resolve this issue. Please fix the problem.
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  • Like using an app from 5 years ago

    Doesn’t support basic app functions on signup - keychain password, autofill name, autofill credit card let alone Apple Pay.

    Not something I would trust with my credit card information.
  • App bug is now spending unused tickets

    On one hand, this app makes traveling on MARTA 10x quicker than managing the breeze card. On the other hand, it’s eating my tickets which did not occur beforehand.

    There seems to be a bug when if you scan your active ticket (which is good for 3 hours) and have another unused ticket saved. Unfortunately, when rescanning the used ticket, unused tickets are spent instead meaning you now have two active tickets at the same time. This has happened multiple times and the only way around it is to only purchase 1 ticket at a time. This is clearly a bug because the app normally asks you to confirm when activating a ticket
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  • It’s a bad app and it should feel bad.

    Yeah, the UI is absolutely atrocious. And sure, it lacks some basic functionality that would be useful for a commuting app like train status and such. And OK, it feels like it was coded by a fourth grader.

    But. There is literally no reason to use this app - assuming it works - over getting a card if you’re a regular rider. Why? Getting and reloading an actual breeze card gets you discounted fares. Using and reloading the app - assuming it works - gets you. Nothing. You get nothing.
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  • If I could give it ZERO stars, I would!

    Buyer beware! Parents beware! I thought I would go "high tech" and purchase a Breeze card through the app in preparation for a fun weekend in the A with my child. Wrong move! I purchased two tickets and activated both without issue. The issue arose upon arrival at the MARTA station when I used the first ticket to scan my child through, then attempted to use the second ticket and hit a brick wall. Even though I clearly had two tickets, a 3 minute hold was activated, which resulted in my increasingly panicked child being stuck separated from me. Luckily, a few fellow MARTA riders saw the unfortunate situation and scanned me through on their pass. Southern hospitality FTW! Do better, MARTA! This is unacceptable. 🤬
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  • Constantly malfunctions

    This is such a downgrade from token transit (bus rider here). It constantly steals tickets, at first I thought I was remembering incorrectly but it would happen so often I decided to monitor it- and sure enough I had 2 tickets this morning and when I opened the app this afternoon I had none. Every ticket is $5 and this has happened at least 5 times to me. Such a scam. Token transit wasn’t perfect but at least it didn’t straight up steal from me. I contacted support with no response.
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  • Randomly losing tickets

    I’ve never had the urge to write an app review in my life but I gotta say the app will randomly make you lose tickets especially if you buy them in bundles. Additionally, whenever that happens you owe a $5 fee even though you bought the ticket. To say nothing of the pointless map causing some lag and 60 second timer to use tickets, this app has no right being the main or only way to buy tickets on some routes.
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  • just no

    i totally know a 4th grader who can write a better app this this steaming pile. little homie is going places. unlike the fools who made this crap. i counted and it literally takes 15 clicks to purchase a single ticket and use it to enter the train terminal. talk about poor design. dev is bad too -- app consistently crashes and won't display a current ticket if you travel outside of cell service signal which is often where subways find themselves, you know, keeping in mind the whole subterranean underground thing? i mean...this is almost funny just because it's so ironic that the friggin' subway app doesn't work if you happen to find yourself on...a subway. wow man, just wowzers. complete trash y'all. would rate zero stars if it were possible. worst transit app imaginable. an embarrassment in the industry. devs should be blacklisted and possibly prosecuted under an obscure law for flagrantly bad implementation. they should be forced to work for Twitter in the Elon Musk age. MARTA please hire me to write you a better app and make Atlanta a happier place. i'm ready and i'm cheap but not this cheap.
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  • Okay, but…

    I love the idea of the app because I do not carry exact change all the time. However, the app needs more updates because ever since it updated, I was only able to use it once. The scan has issues and the bus driver tells me they check it in the morning and it works, but the scanner on the bus has a hard time scanning my app.
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