Leave a Review Breeze Mobile 2
Very frustrating
I’m not one to write app reviews, but I’ve been very disappointed trying to use this app. I commute daily with Marta and was hoping this would be an improvement given the advertisements throughout the trains. Not integrating with Apple Pay is somewhat annoying, but the biggest complaint I have is with the QR scanner being incredibly unreliable. It’s happened multiple times where I’ve missed my train because of fighting with the UI and trying to guess with QR scanner actually works at the station.Show lessChrichols
Not bad at all
I’m not sure why others have rated this app so low. I was easily able to create an account, add funds and set up Face ID. It’s not the best app in the world, but far from the worst. It does the job.DeeKimm
Have multiple guests or children in your group? This app fails hard at this scenario.
This app introduces the concept of ids for uniqueness in such an obstructive manner it is unusable.
You need to add as many ids as you want to have for unique riders - none of this is well documented. To add an I’d you have to have a Marta card for them (isn’t the point of this app to not have a physical Marta card?!?!??) or you have to have a unique payment form per I’d to authenticate.
Well I could add a couple with each on a different card from my Apple wallet. When you activate a ticket you need to assign it to each separate “Id” and once you do that you STILL can’t make it work at the turnstile.
The old app let you activate as many tickets as you liked and you could swap through them with the flick of your thumb and Sheppard your party through the turnstiles.
This version of the app fails so badly at this scenario which can’t be uncommon. Who decided this arbitrary identity scheme was a good idea - you either have a ticket for each person or you don’t why would it ever matter in any way that would force an average family to suffer through this experience. Go back to the old app or fix this.Show lessDaveQuick
Need to improve app speed
When app is first opened it takes 20-30 seconds to show up. This is too slow if I am in a hurry to pull up ticket to get out of station. Seems like some backend connection that slows this app down. Please fix it.atlert
Disappointed and Frustrated
This app is more of a bad redesign than an actual improvement. I’m yet to discovered any cool new features, and if anything, it's a step backward, since we now have to wait a whole 60 seconds for a ticket to load.
What is very disappointing is the total lack of integration with Apple Pay or Apple Wallet. Atlanta is a massive city, and if you want to compete with other cities in the US, you gotta give us these options too! I was in Chicago recently and it was so useful to have the Ventura card on the wallet app. It made the whole process so much easier.
Truth to be told we just need to be apple to add card in the Apple Wallet, like in Chicago and New York. I'm crossing my fingers that someone will actually listen to this feedback and make some much-needed changes in the near future.Show lessMarlettasimone
Fail
App doesn’t work at a basic level: payment. I entered credit card information and added $$ that is now stuck there because the gates denied access. Tried at two stations. I don’t understand why MARTA can’t use Apple Pay like NYC subway’s easy-to-use tap-payment system. Not surprised: been using MARTA off and on for 21 years (more off than on these days) and nothing much has improved, including transfer wait times.Show lessNimblethumbs
Blast from the past
Reminds me of user interfaces from 1999, usability is not just subpar but abysmal. Payments wallet support is nearly non existent. Transferring tickets to another user is setup like a particularly complex maze that you can never get out of. Getting the QR codes to actually scan requires the patience of a zen monk. It is like Marta has deliberately ignored all the innovation of near field tech and deliberately chosen to go back a decade. Smaller public transit systems like the one in New Orleans do it much better.Show lessMongibelloATL
It Works!
I understand some of the negative reviews complaint about the UI, which can definitely use some improvement. However, the app works. Very easy to add funds to the card (recommend creating an account online first to store your payment information) and purchase your fare. My only complaint is you can’t store multiple tickets on one phone. What if you have friends visiting from out of town or traveling with children? This is something that should be quickly corrected and I would happily give it 5 stars. Give MARTA credit where it’s due, they are headed in the right direction here.Show lessBoobieMyles1223
Amateur hour
This is a bad app. It’s bad in that way you don’t see in apps much anymore. You’ll encounter UI that’s clearly a web page awkwardly attempting to pass as a native app. Paying for a ticket requires manually typing in all your credit card info, even if you already have it stored in Apple Wallet.
Modern transit systems support the Wallet app, which allows using your iPhone as a transit pass without having to download any other app, much less a badly-designed and badly-engineered app like this one.
The fact that MARTA spent money developing a bad app, when a far better alternative already exists, is unfortunately par for the course for Atlanta’s transit system. Stuck in the past.Show lessOGMBGC
Terrible I would give 0 stars if I could
I’ve been trying to purchase a 2 days pass on this app for days now. Every time I put my card information in a big red X pops up on the screen and they tell me there’s been an error and to try again. I’ve checked over my information a dozen times it’s always put in correctly & have even refreshed the app & exited out yet I’m still unable to purchase a ticket. Worst app I’ve ever downloaded it literally holds no value.Show lessmary sheckler
