Breeze Mobile 2 User Reviews

Breeze Mobile 2
Breeze Mobile 2
Kontron America, Inc.

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Leave a Review Breeze Mobile 2
  • Not better

    The app is pretty bad at the moment. It’s supposed to be a better function for those who use the Marta system. Prior to this new app every now and then I wouldn’t be able to buy a ticket because of technical issues through the old breeze mobile app. However, since this app has gone live I have not been able to add anything to it. I have not been able to use the app and I am commuting daily on the Marta.

    I have to make sure I have cash on me now so that I can load a breeze card. It’s quite inconvenient and the original app no longer allows you to add anything to it either soo it’s just out of service. Someone should really take a look at the app and fix it because it’s inconvenient to it’s users at the moment and not as effective as it was supposed to be.
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  • Way better than 1.0

    First day I used the 2.0 I immediately saw how much easier it was to scan in and out of gates also on and off of buses. I look forward to more updates.
  • Worse than before

    Aside from the barcodes actually scanning now, everything else is somehow even worse. The app continually shuts down, restarts, or logs you out. It’s very inconsistent and sometimes the barcodes will come up invalid even when I just purchased a ticket. There is no accessibility through Apple wallet and the overall in-app experience is super disappointing. I was expecting an improvement and it feels like I got the opposite.
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  • Huge Improvement!

    I’ve been using the Breeze Mobile 2 app for the last 2 weeks or so and it’s been a huge upgrade to my daily commute! I love that I can check/update my balance when on the go without having to worry about getting to the station early to use the fare machines. I also love that I can link it to my breeze card and use the RFID scanners. My customer experience is so much more efficient and happier!
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  • Dude - MARTA…

    Breeze Mobile OG was a great app because it was a just a virtual breeze card. Scanning is cool here but this whole Map & Route planning is horrible. Why would you even incorporate this when people are going to use Apple Maps/Google maps?

    If you throw out an update - please - take this out and put all your money into UI. It’s “Breeze Mobile” not MARTA-All-In-One-Wonder.
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  • It’s Alright

    It is as good as its look. Sometimes, it is glitchy, the barcode doesn’t scan, for example. Ways to resolve: refresh the app or choose a scanner that actually works. However, it is inconvenient to use both the MARTA and this app to actually navigate.
  • Needs Improvement

    I normally don’t write app reviews - but to say that this version is some extreme improvement over the other I am not so sure.

    This app looks and feels like it was designed as an intern project. Many of the fields and UI/UX are very unlike what one would expect.

    Also there is no support for Apple Pay or purchasing within the app - how can MARTA be so far behind every other app on the App Store?

    This system isn’t going to get better until those at MARTA start holding themself to a higher standard (well I say higher but right now it feels like there is no standard).

    Whoever downloaded this app before releasing it and reviewed it and stated “Yes - looks good” must not know anything about iOS application development, quality software engineering, or have any UI/UX experience. Many icons clip over themself, the load times are still very long, and if you were to ask me what time is a train arriving I couldn’t tell you.

    Here’s to hoping when Breeze 3.0 comes out in 2033 (and we then have to make another account again) that we might get Apple Pay. At least then I’ll be able to complain about not having NFC support (coming in Breeze 4.0 in 2043 - new account needed of course).
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  • Doesn’t Work with Visa Debit Cards

    I have a two different Visa debit cards that I tried to use. This new Breeze mobile doesn’t take either of them. It fails and i get a big red x on the screen when it attempts to process it. I deleted the app and re-installed and still didn’t work. It ONLY worked when i used an American Express card. Not sure if this app only works with credit cards but if you use a VISA DEBIT CARD beware. it WON’T WORK. This app is useless if it doesn’t accept debit cards.
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  • Erases ALL Tickets When You Activate One

    I purchased two separate tickets at one time. When it came time for me to use one, it actually activated both of them, making the second one I purchased useless for a future date. Essentially, it charged me for two tickets but was only able to use one.
  • Terrible UI experience and confusing name

    The UI is absolutely the worst from a usability prospective. First some text overflows onto the buttons at the bottom of the app and the fields do not support any type of iCloud Keychain password storage. The password recovery flow page is the absolute worst. It also doesn’t integrate with neither of the other Marta accounts and not even the previous version of the app. How many more accounts do you need before you implement an SSO system? Also why naming the app only Breeze Mobile? Add Marta to the name so that people can find it when searching for Marta on the App Store!
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