1688 User Reviews

1688: Factory Direct
1688: Factory Direct
杭州阿里巴巴广告有限公司

Customer Experience

Positive experience35.5% of reviews
Neutral10.9% of reviews
Negative experience53.6% of reviews

~ Based on 304 written reviews from the US App Store.

What users say

Is 1688 Safe?

1688: Factory Direct appears mostly safe based on user ratings. AppsHunter Safety Score for 1688 is 80/100.

This assessment is based on 1,193 user ratings, with an App Store average of 4/5.

Safety Analysis

73.6% of ratings point to a safe experience
6.0% of ratings suggest some concerns
20.4% of ratings point to a risky experience

~ Based on 1,193 App Store ratings for 1688.

Is 1688 Legit?

1688: Factory Direct appears to be a legitimate app. AppsHunter Legitimacy Score for 1688 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Help

Why am I immediately logged out of the app when I register with my email?

Hard to log in

Though it is good to buy, it is hard to log in coz it always log out and whenever we try to log in, so the most difficult.

垃圾

全都是盗版,又不包邮,也没售后

Can't long in

I don't know what is happening, but I cannot long in on my account I try so many times but it doesn't let me! U need to fix thi error

It’s not safe to shop on 1688. That App is full of scammers. £3000 is gone 😭😭.

1688 App is not a safe space to shop. You will see something then you will order, then they will send you rotten clothes. My £3000 is gone. That App is full of scammers. I ordered goods from 1688 to Ghana and they brought me rotten clothes 😭😭😭

商品が到着しない

商品は到着しないし、カスタマーサービスは繋がらない。繋がったとしても役に立たない。返品返金もしてもらえない。本当にクソ。さすが中○

Terrible

No visible way to change the language to English

Low rate for all app who advertise as opening ad in other apps

Low rate

Still no shipping to France

Still waiting Europe shipping specially France and Belgium

Restrictions issu too much

Restrictions issu too much

Что случилось

Я не могу скачать

쓰지마세요

저렴한 물건이 많은 건 참 좋은데 환불시스템이 진짜 별로네요.
상품 누락되어서 판매자한테 문의했더니 졸라게 알리페이만 요구;;; 지가 환불 또는 배송이라고 했으면 그 말에 책임을 져야할 거 아니세요?? 배송 다시해달라 하니까 읽씹 레전드. 내가 애초에 답장 늦게 보내서 그런 것도 있는 것 같은데, 누락에 대해서 사과도 없고 처리도 엉망이고. 고객센터도 연결이 안됨;; 첨에만 한두번 연결됐는데 2분도 안 지났는데 지 혼자 끊음;;;;;;;; 말하고 해도 계속 말 안하면 연결 끊긴다 이지랄 다 전달해줘도 그지랄임
작은 돈이어서 걍 넘어가려고 했는데
해결되는 것도 없고 존나 엉터리임
그냥 쓰지마셈.

푸톈청샹백한신무역유한회사
여기서 샀는데 싸가지 졸라 없음
알리페이 안된다고 처 설명해줘도 알리페이 단답으로 이지랄;;;
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France

C’est vraiment dommage que vous ne puissiez livrer en France 🇫🇷🥺🥺🥺 oui vraiment

Currency

I can’t find Ghana currency

Oversea buyer must be carefully.

I purchased over 600kg items from 1688, cost over 15000 cny, but seller sent me defective product, we lost all money and without any compensation, 1688 customer service said unless we send back the items to China. And claim your item refund. But thats impossible the postage higher than the refund.
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1688

套路死多滚

Refund missing

I bought stuff via my credit card, when I asked for refund cause the product was really bad, the platform said they refunded back to my Alipay, the problem is I used my credit card to buy it, now my refund is missing and no one is helping me

Nice app for resale

Pls just put a whole English translation in your app pls

Truly terrible

Everything about this app is bad. Can’t believe it’s so hard to use and read. Even deleting the app was difficult. Couldn’t sign up mobile didn’t work. No categories to choose from, no easy way of finding things. No way I’m trusting this with any credit card details either.

Do not download if you live in the United States

China has been known to spy on Americans through various means. After downloading this app Recently I have been seeing on my car radio that I’ll be in a phone call with myself on the screen with a timer running and the audio being distorted like it’s trying to compete with another source. I could not figure this out for days. I had my suspicions that an app on my phone was maliciously accessing my microphone and I was correct . This app was and after removing the app completely from my phone the problem in my car was instantly solved. China has been spying on Americans and utilize any means necessary to do it and have been involved in countless cyberwarfare attacks on Americans.
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