Unable to book clients from the dashboard
This is a miss on 17hats part. So we take calls from clients and should be able to book appointments for them over the phone, and if they’re already a contact or have a previous project with us, we should be able to go to their project page or contact page, click booking, select the service and have their information like name, email, phone number etc; automatically populate into the booking system, but NO, all of this is impossible to do with 17hats. There is no way to book clients without going to the external booking page, and having to ask them for their information all over again, which looks unprofessional especially if they have a record with us, there is no way to override booking the time internally. The scheduling part of this system is sloppy. I will update my review if this changes.
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Keeps freezing
So frustrating. I cant get anything done because the app keeps freezing especially when Im attempting to create a quote. Is it too much to ask???
Glitches when sending emails
For the most part the app works great for on the go client and event management. However, I’ve noticed that it ended up glitching quite a bit. For example, when I go to open the app, it opens and then immediately and I have to open it again. Also frequently and I am ready to send an email. It locks me out and I can’t hit send or save or clothes or anything. I have to completely shut down the app and reopen the client and resend the email. Sometimes it takes 2 to 4 attempts to actually get it to send
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App crashes so say goodbye to your estimate
Every time I’m writing an estimate it crashes and I have to start over, waste of time.
Good but not great
I like this app but I don’t love it. It doesn’t allow me to do everything I can do through the website. I downloaded the app so I can use every feature of 17 Hats when I’m not on my computer but, unfortunately, this app doesn’t allow me to. Please give us the ability to do everything we can do through the website on the app.
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