Comparison

17hats vs Bonsai by Zoom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

17hats

This business platform helps organize, systemize, and grow your small business. Manage clients, projects, documents, and workflows on the go. Stay connected to your business activities from anywhere.

Highlights
  • Client activity dashboard
  • Email templates for leads
  • Contact and project management
  • Calendar viewing and editing
  • Document sending and signing
  • Workflow automation
Read full description

17hats is the #1 business platform to guide you through organizing, systemizing and growing your small business. To utilize the platform and app, you will need to sign-up for a 17hats account on 17hats.com. The 17hats app was created for you to keep you in touch with your business while you are on the go. What can you do on the App: - Dashboard - Check out our recent client activity, pending documents and upcoming todos. - Emails - Use your email templates to quickly respond to a lead. - Contacts and Projects: Create new contacts and projects as well as view and edit existing ones. Also, quickly access details like email addresses, phone numbers and locations to name a few. - View your Calendars: Easily check or adjust your calendar on the go. Goodbye double bookings. - Documents - Quickly send a document, counter-sign a contract or view a completed questionnaire. - Workflows - Assign workflows to leads and clients and let 17hats do the work for you. Your client relationship is top priority for us, and now, with the 17hats app, you will be able to provide that stellar experience wherever you go. Need help? Just hit the green support chat bubble in the bottom right.

About

Bonsai by Zoom

This app helps freelancers and agencies manage their time, track expenses, and create invoices. It provides an overview of income, expenses, and profit, integrating seamlessly with project and client data for efficient billing and business management.

Highlights
  • Simple time tracking
  • On-the-go expense management
  • Easy invoicing
  • Income, expense, and profit overview
  • Project and client integration
Features
Read full description

-- Featured on Forbes, Techcrunch, USA Today, The Next Web -- One of the fastest growing apps according to Mattermark Bonsai is the time tracking, invoicing and expense management solution that integrates perfectly within your workflow. FEATURES: • Sleek and simple time tracking • Create and manage expenses on-the-go • Easy invoicing of timesheets and expenses • View your total income, expenses and profit • Seamlessly integrate with our full website features (proposals, contracts, accounting and more) DETAILS: Designed specifically for contract work, our mobile app includes a simple time tracker that integrates with your ongoing projects and clients. Once you’ve tracked your time, you can easily add them to a new invoice for billing. Have expenses that need to be tracked and categorized? Our mobile app let’s you easily take a picture and bill it to one of your projects in seconds. When you’re ready, you can add these to your invoices along with your timesheet. From there, you can see an overview of your freelance business’ income and expenses in your dashboard, saving you time and letting you focus on doing the work you love. Boost your productivity as a freelancer or agency with Bonsai.

Screenshots

17hats1 screens
Bonsai by Zoom4 screens

Verdict

The call

The clearest difference is rating: Bonsai by Zoom at 4.3 against 17hats's 3.1. Bonsai by Zoom also leads on review sentiment (49% vs 31%) and ratings volume (311 vs 34). 17hats's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bonsai by Zoom holds the better App Store score, 4.3 against 3.1. That said, the two scores are not equally well evidenced: Bonsai by Zoom has 311 ratings behind it against 34, so its average is the more settled of the two. Written reviews point the same way: 31% of 17hats's written reviews are positive against 49% of Bonsai by Zoom's.

UpkeepUpdate frequency

17hats ships an update every 6 weeks, Bonsai by Zoom every 3 weeks. The most recent releases landed on October 16, 2026 and October 20, 2026 respectively.

Scorecard5 real differences · 5 level
17hats versus Bonsai by Zoom: the parameters behind the verdict, then further details
Parameter17hatsBonsai by Zoom
PriceFreeFree
Rating3.1 (34 ratings)4.3 (311 ratings) — better
Positive reviews30.6% of reviews48.5% of reviews — better
Number of ratings34311 — better
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size3 MB39 MB
Age rating4+4+
DeveloperIsomnio, Inc.Zoom Communications, Inc.

Customer experience

17hats

All ratings34 ratings
Positive41.2%
Neutral17.6%
Negative41.2%
Written reviews111 reviews
Positive30.6%
Neutral17.1%
Negative52.3%

Bonsai by Zoom

All ratings309 ratings
Positive81.9%
Neutral4.2%
Negative13.9%
Written reviews101 reviews
Positive48.5%
Neutral9.9%
Negative41.6%

User reviews

17hats

From 34 App Store ratings

What we love

  • 🎯 Comprehensive all-in-one business management platform
  • 📱 Full feature parity with desktop version (when working)
  • ⚡ Automation capabilities for workflows and invoicing
  • 👥 Excellent client management and organization
  • 💼 Useful for service-based businesses and freelancers

Room to improve

  • 🐛 Frequent app crashes and freezing
  • 🔄 Constant forced logout requiring re-authentication
  • 📵 Blank screen errors on app launch
  • ⚠️ Limited functionality compared to desktop version
  • 🔐 No biometric login (Touch ID/Face ID) support

Bonsai by Zoom

From 311 App Store ratings

What we love

  • 🚀 Excellent invoicing and time tracking
  • 👍 Great for freelancers and small businesses
  • 💡 Helpful project management features
  • 🔒 Secure and professional platform

Room to improve

  • 🐛 Buggy app with frequent crashes and login issues
  • ⏱️ Clunky and unintuitive mobile experience
  • 💰 Expensive for basic features
  • 🔒 Concerns about account freezing and payment issues

Bugs and requests

17hats

Reported bugs

20 issues
  • App crashes when creating estimates or quotes
  • App freezes when sending emails
  • Blank white screen on notification clicks
  • Blank screen on app launch
  • App crashes when accessing calendar section
Show 15 more
  • App crashes when viewing project documents
  • Login failures with correct credentials
  • Password not recognized despite being correct on desktop
  • Automatic logout after viewing projects
  • Duplicate invoices and correspondence sent to clients
  • Projects displaying with incorrect dates
  • Calendar not updating in app despite desktop changes
  • App incompatible with recent iOS updates
  • Notifications not functioning properly
  • Activity page not updating (stuck on old data)
  • Unable to apply payments from bookkeeping section
  • Questionnaire form auto-fills instead of sending
  • Notification links leading to blank pages
  • App won't launch or continuously crashes
  • Scheduling information not syncing between devices

Requested features

25 requests
  • Ability to book clients directly from dashboard without external page
  • Auto-populate client information in booking system
  • Override booking times internally for phone orders
  • Create and send invoices from mobile app
  • Create and send quotes from mobile app
Show 20 more
  • Create and send contracts from mobile app
  • Biometric login (Touch ID/Face ID)
  • Save login credentials for faster access
  • Monthly calendar view instead of limited day view
  • Create new projects from mobile app
  • Edit existing projects from mobile app
  • View and edit project notes from mobile app
  • View email history within client/project pages
  • Create and manage workflows from mobile app
  • View and manage to-do lists with checkoff capability
  • Mileage tracker integration
  • Receipt upload functionality
  • Timer functionality with pause capability
  • Organize projects by date order
  • View event details within projects
  • Access all templates from mobile app
  • Reconcile bank ledger from mobile
  • Tax rate auto-calculation for invoices
  • Integration with additional auto-responders
  • Improved mobile browser experience

Bonsai by Zoom

Reported bugs

4 issues
  • Constant app logout issues
  • Time tracking not working properly
  • Expense categorization crashing the app
  • Inability to edit items on invoices from the app

Requested features

4 requests
  • Improved mobile app functionality
  • Better integration with other tools and services
  • More customization options for invoices and proposals
  • Enhanced expense tracking and reporting

In-app purchases

None

17hats

No in-app purchases

None

Bonsai by Zoom

No in-app purchases

Questions

Is 17hats free?
17hats is free to download, with no in-app purchases.
Is Bonsai by Zoom free?
Bonsai by Zoom is free to download, with no in-app purchases.
Which has better reviews, 17hats or Bonsai by Zoom?
Bonsai by Zoom is rated higher. 17hats averages 3.1 out of 5 from 34 ratings, while Bonsai by Zoom averages 4.3 from 311 ratings.
Do 17hats or Bonsai by Zoom have ads?
Neither 17hats nor Bonsai by Zoom shows ads.
Which is updated more often, 17hats or Bonsai by Zoom?
17hats ships an update every 6 weeks, and Bonsai by Zoom every 3 weeks. Most recently, 17hats was updated on October 16, 2026 and Bonsai by Zoom on October 20, 2026.

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