RUN AWAY!!!!!
SCAM. The worst app and the worst customer service I’ve ever received ( It’s all AI) They hold your money hostage. Takes weeks to be paid (I still haven’t) Clients paid the invoice on July 9th, it’s the 20th still no payment. Took a little over $200 of the payment. I was asked to send in images of my drivers license, which I now regret. I’ve still not been paid. Run don’t walk away from this app it’s a scam.
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iOS app essentially useless
The web app is phenomenal, but the iOS app has clearly had no real effort put in to bridging the experiences. Timers are buggy and don’t work (they’ll disappear if you switch screens or apps), extremely limited features, no reason to use instead of or in addition to the web app.
This was supposed to be a way to manage projects and work kept in Bonsai on the go, but you’re better off logging in to the web app. A shame the design and dev teams aren’t allotted resources to make this app a meaningful companion; a more robust ecosystem would strongly affect my decision to subscribe and spend money on Bonsai.
This was supposed to be a way to manage projects and work kept in Bonsai on the go, but you’re better off logging in to the web app. A shame the design and dev teams aren’t allotted resources to make this app a meaningful companion; a more robust ecosystem would strongly affect my decision to subscribe and spend money on Bonsai.
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Update broke app
The app just won’t load at all now, weird debugger alerts come up. Tried to uninstall and reinstall and the login page keeps failing my authentication. How did this ever even pass review?
Weak App
This app is missing so many features that the web app has that it’s nearly useless to me.
I’d love to see more project/task management features so that I can do more with this app.
Other helpful features would be:
• Ability to customize the dashboard widgets
• Sync with Google Calendar
• Add ability to connect to Make, n8n, and Relay.app for more powerful automated workflows
In general this app has so much potential, but it feels like it’s falling behind amongst newer, better services that are actively developing.
I’d love to see more project/task management features so that I can do more with this app.
Other helpful features would be:
• Ability to customize the dashboard widgets
• Sync with Google Calendar
• Add ability to connect to Make, n8n, and Relay.app for more powerful automated workflows
In general this app has so much potential, but it feels like it’s falling behind amongst newer, better services that are actively developing.
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Clunky unprofessional
Had a terrible experience with this company. Wouldn’t recommend stick to something bigger not this clunky hard to navigate app that literally asked me for proof that my client was real. After being on there platform for several years, always experienced problems but it wasn’t until they did this that was the final straw. Stick to quickbooks or something.
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Needs more
This would be much more usable if there was time in and out as well as subtasks. I can’t add time without these features.
Quality App
I’ve been a Bonsai user for over 5 years now! Excellent UX and have not had any issues. I primarily use it on Desktop, but the App is also great for time tracking if I need to work on my phone.
Good service, terrible app
Almost always logged out, no biometric authentication available. Makes using this app incredibly difficult. It also asks me to leave a review too often. Somehow manages to ask me to review the app way more than seems necessary? Update: still asks for reviews too often, still logs out all the time. Update: logged me out and then asked for a review again Update (2/12): logged out and asked for review again Update 2/21: logged out and asked for review Update 03/01: logged out and asked for review but at least they’ve added Face ID!
Update 03/04: logged out and asked for review
07/30: I haven’t updated in awhile, but that doesn’t mean the behavior has stopped. This app asks for reviews far too often.
Update 03/04: logged out and asked for review
07/30: I haven’t updated in awhile, but that doesn’t mean the behavior has stopped. This app asks for reviews far too often.
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Perfect
I like Bonsai app
Terrible experience - Untrustworthy and Unclear Policies
They collect all your personal and business information, then cancel your account without any explanation. Be cautious about sharing sensitive data with a company that lacks transparency and could pose a risk to your business.
HelloBonsai Direct vs App Difference
Been using hellobonsai for years now and they have introduced new features consistently based on feedback from agencies, freelancers, etc. My only complaint is that this app has not kept pace.
The app experience is extremely limited and doesn't give the ability to create new proposals, contracts, create new projects and clients; etc. It's simply a quick way to generate an invoice and mark something paid.
Would love to see this application meet the same standard as the desktop version.
Oh, on the browser version, the old navigation UI was much easier to navigate. The sub-menus to find proposals, clients, contracts etc is feels like plugging a USB in the wrong way. Not interested in memorizing a new logo suite for yet another update. Please give options for how to display the navigation ;)
The app experience is extremely limited and doesn't give the ability to create new proposals, contracts, create new projects and clients; etc. It's simply a quick way to generate an invoice and mark something paid.
Would love to see this application meet the same standard as the desktop version.
Oh, on the browser version, the old navigation UI was much easier to navigate. The sub-menus to find proposals, clients, contracts etc is feels like plugging a USB in the wrong way. Not interested in memorizing a new logo suite for yet another update. Please give options for how to display the navigation ;)
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It’s a good service but a terrible app
Bonsai is a very good and simple service that supports multiple currencies.
But the app is really terrible, and old. It is clunky and completely signs me out every time. I’m in Australia, so I think that might be the reason due to some weird security parameter. It’s annoying.
But the app is really terrible, and old. It is clunky and completely signs me out every time. I’m in Australia, so I think that might be the reason due to some weird security parameter. It’s annoying.
A decent app lacking basic tools
The primary benefit I can think of from a mobile bonsai app would be tracking expenses on the go. Unfortunately, this doesn’t seem like a high priority for them. I thought I could easily submit receipts with the share sheet or apple shortcuts but no such automation tools exist. Really bummed that it’s still such a manual workflow to submit and track receipts.
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Great app for Freelancers and Consultants!
It’s a one-stop shop!
Expense function
The expense function keeps crashing when I try to categorize an expense.
Good service, terrible app
Almost always logged out, no biometric authentication available. Makes using this app incredibly difficult. It also asks me to leave a review too often. Somehow manages to ask me to review the app way more than seems necessary? Update: still asks for reviews too often, still logs out all the time. Update: logged me out and then asked for a review again Update (2/12): logged out and asked for review again Update 2/21: logged out and asked for review Update 03/01: logged out and asked for review but at least they’ve added Face ID!
Update 03/04: logged out and asked for review
Update 03/04: logged out and asked for review
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Good service, terrible app
Almost always logged out, no biometric authentication available. Makes using this app incredibly difficult. It also asks me to leave a review too often. Somehow manages to ask me to review the app way more than seems necessary? Update: still asks for reviews too often, still logs out all the time. Update: logged me out and then asked for a review again Update (2/12): logged out and asked for review again Update 2/21: logged out and asked for review
Update 03/01: logged out and asked for review but at least they’ve added Face ID!
Update 03/01: logged out and asked for review but at least they’ve added Face ID!
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Expenses Issue
The app is great but lately the app keeps shutting down when I am entering an expense, specifically when selecting a category.
Best app for Freelancers!
Save yourself the time. If you’re a freelancer and need a way to invoice, manage products, and so much more. Start with this app. This app has everything you need and will save you SO MUCH time!
Constantly logging you off
The app is extremely frustrating to use at it is logging you off automatically every 24 hours. So everyday you need to log back in .
