Still a disaster
Two years after this app first failed to notify me that I had leads waiting for responses, and suffering some of the most inconsistent, clueless, untruthful tech-support I’ve ever encountered, the troubles continue. That first episode in 2024 led me to cancel my subscription. I then read the following year that Wedding Pro was now under new leadership. I naïvely sign back up, after they assured me that the problems were fixed. They persist. I continue to have the following problems: the app not notifying me that I have leads waiting for me, or the opposite problem, the badge alerting me that I still have a lead waiting for me, when all it was was the previous lead. It’s one or the other. And I’m starting to suspect that the way the company deals with the second problem is to induce the first. Either way, I am paying this company hundreds of dollars a month for exposure, and then alerts when that exposure leads to potential clients. I am in a contract for the next four months, which will cost me upwards of about $1200. If telling the truth about this company is the only redress I have, then this will be the platform I do it on. Do not sign up for hey subscription to this company if you are a Wedding vendor.
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Absolutely Terrible App
For all the money we pay to advertise with the Knot you can barely connect with consumers on this App. You have to use your Desktop computer if you need to change anything in your profile or settings. For Vendors who can’t be listed on Wedding Wire which we were for 12 years (because they took away our vendor category) this is an absolute nightmare- their website doesn’t even let you login to the Vendor account to access profile changes - 20 years in business and this is a joke. Wedding Couples are just as frustrated! KNOT DO Better
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It still sucks
When I read messages it still shows it’s been unread. Like it’s a brand new message. So I constantly have new notifications that will never go away. This app is the worst app I’ve ever had to use and it’s been like that for years. Even when they revamped it, it sucked. Y’all have enough money to make a good app. So make one.
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Broken as always
The knot never puts any money in their apps or website. They just like the money we pay them. Ugh.
Doesn’t work
Seems to be about a 50/50 chance on whether an update completely breaks the app. Takes weeks or months to get it resolved, just to have the next update break it again. It’s completely unusable
