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1FBUSA Mobile

1FBUSA Mobile

by 1st Financial Bank USA

117 ratings
84 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • September 6, 2016
  • June 4, 2026

Features

Developer

1st Financial Bank USA
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1FBUSA Mobile screenshot #1 for iPhone
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1FBUSA Mobile screenshot #7 for iPhone
1FBUSA Mobile screenshot #8 for iPhone
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About

Manage your 1st Financial Bank USA credit card accounts conveniently from your mobile device. Features include autopay, payment tracking, secure sign-in options, and in-app notifications. You can also send secure messages, report lost cards, and update your personal information.

✓Autopay setup
✓Credit card payment
✓Balance monitoring
✓In-app notifications
✓Secure sign-in (Face ID/Touch ID/MFA)
✓SecureMail with attachments
✓Report lost credit card
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What users say

Summarized from real user reviews of 1FBUSA Mobile. Based on 117 reviews and a 2.1/5 average, it highlights the 5 positives and 14 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Builds credit responsibly
  • ✅Payments go through quickly
  • ✨New app design is nice
  • 🚀App is easy to use
  • ✅Fingerprint sign-in works

Negative things

  • 🐛App frequently won't let users log in
  • 🐛Face ID/biometrics don't work
  • 🐛App constantly logs users out
  • 🐛Password saving issues
  • 🐛Transactions not displayed
  • 🐛App/website errors
  • 🐛Customer service unhelpful
  • 🐛Late fees incurred due to app issues
  • 🐛App is clunky and outdated
  • 🐛No logout button
  • 🐛Difficult to track spending
  • 🐛Pending charges not handled correctly
  • 🐛App requires frequent updates
  • 🐛Inconsistent login information
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What's New in 1FBUSA Mobile

2.140.434

June 4, 2026

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application! The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security. Always use official app stores to download or update any app. We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

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User reviews

Most RecentHighest RatedLowest Rated

Horrible app

App is horrid always glitches out your log in DO NOT RECOMMEND
Genobli_SZNGenobli_SZN

Worst credit card possible

This credit card is so terrible and dealing with customer service might be worst then slavery
shedphead47shedphead47

Repayment sucks

The system of a scheduled repayment is dumb, why isn’t there a instant payment option, the payment was scheduled for said date, I had the cash but no money was transferred
Cam🪦Cam🪦

Locked Out

I usually get locked out of my account regularly for minuscule reasons, which is a bit irritating because this never happens to me with other banks that I use.
Awesomegirl1⃣2⃣3⃣Awesomegirl1⃣2⃣3⃣

Terrible app

I don’t know how to describe just how awful they manage their app. They get you to login and set up facial recognition then log you out so you can’t even use the facial recognition… kind of defeats the purpose. 2nd time this has happened to me in the last couple months and I had to pay a bill late because I was out of town, where my password is at. Cut their card up and go with bank that can hire software and app developers that can actually do their job. 10/10 would NEVER recommend
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Honestreviews45Honestreviews45
See 79 more reviews

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User experience

🐞

Reported Bugs

20 issues

Unable to log in

Bug

Face ID/biometrics not working

Bug

App logs users out unexpectedly

Bug

Password not saved

Bug

Transactions not displayed

Bug

App/website shows error messages

Bug

Customer service unable to resolve login issues

Bug

Incurring late fees due to app malfunction

Bug

App is clunky

Bug

No logout button

Bug

Inability to track spending

Bug

Pending charges not updating correctly

Bug

App requires constant updates

Bug

Login information is inconsistent or incorrect

Bug

App glitches and freezes

Bug

Account credentials not recognized

Bug

Incorrect balance/available credit display

Bug

Fraudulent charges not visible in app

Bug

App crashes after personal image stage

Bug

Logo not fully displayed after update

Bug
✨

Requested Features

8 requests

Integrate with third-party budgeting apps (e.g., Nerd Wallet)

Feature

Display current transactions

Feature

Allow sorting of statements by date

Feature

Improve app usability and user-friendliness

Feature

Update app for iPhone X compatibility

Feature

Add Apple Pay support

Feature

Modernize app design

Feature

View statements without downloading PDF

Feature

FAQ

What can I do with the 1FBUSA Mobile app?

The 1FBUSA Mobile app allows you to manage your 1st Financial Bank USA credit card accounts 24/7. You can set up autopay, make credit card payments, monitor balances and activity, receive in-app notifications, and sign in securely using Face ID, Touch ID, or Multifactor Authentication.

Is the 1FBUSA Mobile app free to use?

Yes, the 1FBUSA Mobile app is available for free. There are no charges associated with downloading or using the app to manage your 1st Financial Bank USA accounts.

How do I sign in securely to the app?

The app offers multiple secure sign-in options. You can use Secure Code with Multifactor Authentication (MFA) for enhanced security, or conveniently sign in using Face ID or Touch ID if your device supports it.

What features are available for managing my credit card?

You can manage your credit card by setting up automatic monthly payments (Autopay), making one-time payments, monitoring your account balances and transaction activity, and receiving important in-app notifications. You can also report your credit card as lost directly through the app.

Can I contact customer service or send messages through the app?

Yes, you can contact Customer Service directly through the app. Additionally, you have the ability to send SecureMail, which can include attachments, to communicate with the bank.