Absolutely the worse
I have never experienced the poorest system and customer service. Bank mobile does not have the set up to resolves issues in a timely manner. You will end up spending hours after hours and several calls to resolve one thing.
Worst
Worst banking app ever! Extremely low daily limit, declines almost every transaction, still haven’t been sent my card. Awful at sending money through the app or with third party. Overall worst banking app ever. I hate it
Worst Banking Experience Ever
I was given a 2nd party check. I tried to upload said check into my checking account which was then denied promptly. I had called customer service 2x and waited over an hour on hold to speak with a representative to try and get an answer as to why my check wouldn’t clear. First they said it was the 2nd party’s bank that wouldn’t release the funds. So I got on the phone with the other bank who assured me the issue isn’t on their end but my banks at fault. I also verified that there were plenty of funds available so the check should clear. Now when I called for the 2nd time they still couldn’t give me a CLEAR answer as to why it was still being denied after resubmitting the check with the rep on the line. She advised me to create an IT support ticket. Which I did and again I was given a run around answer with no CLEAR reason as to why its being denied. Now IT Support wants me to do research for them into finding my own answer as to why my 2nd party check will not be accepted. I will no longer use this ridiculous mobile banking and return to banking with CHIME. I should have never switched when CHIME has been wonderful to me for 7 years. Bank Mobile isn’t even worthy of the 1 star I am forced to give it. Trash customer service. Trash IT Support.
Show more
I hate bank mobile
Let me start me start by saying the only reason I use this appalling excuse of a financial institution is because my schools Mr. Krabbs tier greed prevents them from having any kind of service above horrendous. Bank mobile I did not know I could be this angry at a bank but boy did yall find a way to enlighten me. There is no godly reason It should take a week to get ahold of yall to report a stolen card. While my bank account is actively being gnawed to bones I have to listen to great value Jarvis tell me about everything I don’t need to know for 4 hours straight. The only relief from that blasphemous ai monologue is the hold music which I don’t mind the first 15 minutes of THE 4 HOUR WAIT. When I finally get a sloth speed representative I can barely understand them if at all. Then I verify my information assuming the hold is over and I can finally get a new card. Oh was I wrong. Apparently bank mobile is trying a new tactic called making you wait your soul out because she put me on hold again. Would you believe the most fluent English she spoke the entire conversation was her telling me she was transferring me to another department? I swear dealing with bank mobile is like a south park episode that forgot the humor. This is not the first time I’ve had an issue with them either this one has just angered me the most. I am seething watching the numbers drop on my account and the time grow on the phone call. I despise bank mobile and everyone affiliated with that organization. Do not listen to the 5 star reviews they are bots. Bank mobile I hate you. I’m still on hold. Bank mobile again I hate you.
Show more
BankMobile
Great app helps me out with my last minute purchases.
