1Password User Reviews

Customer Experience

Positive experience38.9% of reviews
Neutral9.2% of reviews
Negative experience51.9% of reviews

~ Based on 2,052 written reviews from the US App Store.

What users say

Is 1Password Safe?

1Password: Password Manager appears safe based on user ratings. AppsHunter Safety Score for 1Password is 92/100.

This assessment is based on 25,902 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 25,902 App Store ratings for 1Password.

Is 1Password Legit?

1Password: Password Manager appears to be a legitimate app. AppsHunter Legitimacy Score for 1Password is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Only using this app cause I am required too

Currently my company uses this app for password management. The security appears to be great but so difficult to use that it’s not even worth it. Because of the company account I get a free personal account but I would rather pay money for an app that is user friendly and works.

Frustrating

Spent hours trying to use 1Password for my banking application on my iPhone. Trying to use it generate a new password, but instead of populating the new password field it would populate the old (existing) password field. App comes highly recommended but extremely disappointed that it does seem to even handle one of its core functions correctly. Also hard to find good support documentation that could guide me on how to do this correctly
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The best password manager!

I love how it’s available on multiple devices win multiple browsers.

Just let me turn off password suggestions

The app randomly generates “secure” passwords whenever you create a login, with no way to turn it off. I prefer to create my own unique passwords, and the app rates their security as Excellent. Once upon a time, 1Password was truly great, but now it’s just another paternalistic app using dark patterns to manipulate its users into using the app the way *it* thinks is correct, even if it confidently worsens the user experience.
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Price increase greed

AUD prices have gone up by more than 40% for annal subscription

For our whole family

We’ve been using 1Password for years. Simplifies and protects us all and should we need access, we can share logins.

The best hands down

1Password has saved me so many hours of frustration. The auto filling is amazing and it’s so easy to use. Would recommend to everyone (and I do)

10 Years of Data Lost

When 1Password offered a free upgrade I accepted. What followed was my worst nightmare. They were unable to retrieve my data. Ten years of passwords GONE. Support was virtually nonexistent. Still haven’t got an explanation.

Great application. Not as great price.

I absolutely love this password manager. It has changed my life and made managing all accounts & information a breeze. The annual price has increased significantly and steeply. May look into others & compare costs, but regardless an excellent third party application.

I Love 1Password

This app is so very handy and easy to use. I have all my information secure and accessible at all times

Not a big fan

It often won’t pop up when it should — and when other password managers do. Searching is frustrating; I don’t know how it actually searches, but it often won’t find an entry that is there. It often makes me sign in multiple times in a day when it says I’ve identified myself for the next 2 weeks. And it often defaults to my wife’s account and won’t let me switch over.
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Simply the Best!

Have you ever thought my marriage won’t survive all these questions about what was my password? Get this app.

Great with one caveat

I love this app. But the ongoing issue with not being able to autofill info on websites for addresses etc is getting old real fast… It’s the only thing holding this app back. I hear it’s a Java issue or something to do with individual web page incompatibility’s. But built in browsers can do it so I don’t see why it’s such an issue that is STILL ongoing. If it wasn’t for this issue it would be a 4.5/5
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Good product but the price hike is ridiculous

Why the price hike? Formerly ~$50 and now $75. Crazy to increase prices after Apple rolls out a password manager.

Simply the Best!

I've been using 1Password since 2008. The team at agilebits has only made it better over the years and I can't live without it!

Super functional, essential for me

Cross-platform passkeys FTW! 1Password integrates so well with iOS that I disable keychain in favour of 1Password because it’s much better for me to have something working across devices and browsers. So whether I’m using Vivaldi on Windows, Firefox on Android or Orion on iOS, my logins are where I need them. As if that wasn’t enough, secure sharing between family members works really well, as does secure sharing of items with non-members. Now I can ignore daft requests to send my PII / financials by email and share with a secure, dedicated link instead.
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The best

The best password manager out there

1st install on all new tech

Been with 1PW for a long time. I install it 1st on all new tech, and consider the monthly service fee to be another utility.

A+

A+

Password change

My account was frozen and I couldn’t access to change a password for PayPal. I was forced to to subscribe to change the password. I had free access and this was changed without any notification