Complicated
Separate process for phone and Mac. The app does not intuitively grab much of anything.. When it works, it is awesome!
Bad UX
It kept getting disconnected and not explaining how to reconnect. Bad UX
HORRIBLE CUSTOMER SUPPORT!!!
BEWARE: I have used 1Password for years and I know my password by heart. I got a new phone and no matter what I try I can’t login. My password works on my computer, but not on my phone. I’ve talked to Apple support- it’s not an issue with my phone. This is definitely a problem with 1Password. It’s incredibly frustrating!
I’ve contacted support multiple times, which is just an AI bot that gives me the same advice over and over. None of it works. Then it supposedly sends a ticket for an email response from a human. I’ve probably had 10+ tickets made, I even emailed 1password support personally. I’ve never heard back from anyone.
IF YOU NEED HELP, NO ONE WILL RESPOND! IS THIS A JOKE?! What kind of company is this?? I will not be continuing with 1Password, unless I hear from someone in a timely manner.
When you put all your passwords into one of these apps, you need good security and peace of mind. But you can’t have that without good/competent customer service when their product fails. What a headache.
I’ve contacted support multiple times, which is just an AI bot that gives me the same advice over and over. None of it works. Then it supposedly sends a ticket for an email response from a human. I’ve probably had 10+ tickets made, I even emailed 1password support personally. I’ve never heard back from anyone.
IF YOU NEED HELP, NO ONE WILL RESPOND! IS THIS A JOKE?! What kind of company is this?? I will not be continuing with 1Password, unless I hear from someone in a timely manner.
When you put all your passwords into one of these apps, you need good security and peace of mind. But you can’t have that without good/competent customer service when their product fails. What a headache.
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Continuous degradation
removed local vaults, increased price and donate a chunk of money to a divisor
Great app with one gripe
The app is great in almost every way, but I have one big gripe with the interface. The search button doesn’t let you enter a search. You have to hit the search button, then hit the search bar again for it to show you the keyboard. For something I use every single time I open the app, I cannot imagine why they’d make you jump through the extra hoop.
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Support for Illiberal Idealogues
The product is decent (though not perfect) but the corporate leadership is rotten. They’ve tripled down on support for DHH and his projects, which serves to support authoritarian, deeply illiberal and hateful causes. What a betrayal.
Good on laptop; absolutely useless on iPad
The app fill in functionality does not work in the Gmail app on iPad AT ALL. If you try and use it, it will not auto fill credentials and it will freeze the app completely, you can’t use Gmail again until you force quit it and open again. I’m so surprised how bad this is, I have so far enjoyed 1P on my laptop but this is a joke.
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It just works
I’ve tried them all. This one works the best!
Best password manager. Period.
I can’t express how much I love the convenience of this.
I’ve been using their services for over a year, and I’m most pleased with the UI, their support for Linux based operating systems, their service-first approach, their mobile app, and good pricing.
Did I mention the generous free trial?
Love this app, love this company, I wouldn’t use another password manager.
I’ve been using their services for over a year, and I’m most pleased with the UI, their support for Linux based operating systems, their service-first approach, their mobile app, and good pricing.
Did I mention the generous free trial?
Love this app, love this company, I wouldn’t use another password manager.
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1Password 7 was Better
With the advent of Apple's Password app and the diminished capabilities of 1Password 8, 1Password 8 is much less desirable.
The developers failed to retain the granular features available in version 7.
Using this product is very confusing, compared with version 7. Unfortunately, AgileBits has announced that starting in early 2027, 1Password 7 will no longer sync changes for membership accounts. BAD DECISION!!
The developers failed to retain the granular features available in version 7.
Using this product is very confusing, compared with version 7. Unfortunately, AgileBits has announced that starting in early 2027, 1Password 7 will no longer sync changes for membership accounts. BAD DECISION!!
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Wish the app autofilled
On my laptop when I go to the requested site the user name and password autofills.
I wish I could make the app do the same thing.
I wish I could make the app do the same thing.
Good but expensive
Overall it’s good, but expensive
Awesome except for recent issue
Awesome service. Has really changed the way I am able to manage all of my credentials and sensitive digital information. Recently my app has shown “offline” and refuses to reconnect. This has caused a bit of frustration.
supporters of racism
not a fan of companies like 1Password that financially support racist bigots like DHH
Almost perfect…
It’s a great application I have used for years and loved and still do so, but I just spent minutes entering information in a new identity record via my iPhone and to my frustration I couldn’t enter all the characters I wanted to until I pasted them in from another application so I am only giving 4 stars until this is fixed.
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New to this
Is there a go to person for help
False Location 📍
Hi,
I've been experiencing some issues ⚠️ with my 1Password, and I feel like it has been compromised although I have a security key for two-factor authentication!
Can you please protect your customers, including me, who are facing these kinds of issues?
Don’t be too quick to take your monthly subscription and forget the rest of your mistakes you've made in the past to present.
Whenever I'm logged in to my 1Password, and when I review my device, the location 📍, is not accurate, and why is that?!
You need a lot of improvement for the safety of your customers, or else a lot of people will look for different options, and leave you behind with the same problem ⚠️
I've been experiencing some issues ⚠️ with my 1Password, and I feel like it has been compromised although I have a security key for two-factor authentication!
Can you please protect your customers, including me, who are facing these kinds of issues?
Don’t be too quick to take your monthly subscription and forget the rest of your mistakes you've made in the past to present.
Whenever I'm logged in to my 1Password, and when I review my device, the location 📍, is not accurate, and why is that?!
You need a lot of improvement for the safety of your customers, or else a lot of people will look for different options, and leave you behind with the same problem ⚠️
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Simply the best!
A must in this day and age with so many passwords. It’s a great application and I recommend this to everyone.
Do It
I guess you could live without it but why would you want to
Customer since V 3
1Password has served me well for years. I use it everyday, multiple times a day. This app is a must have for me due to easy functionality.
