Won’t work
This app will not work on my iPhone 12. Tried
loading and deleting a few times and it tells me to call for assistance. Called the bank and they have no idea why the app won’t work. Where do I go from here? Guess I’ll have to physically go to the bank.
loading and deleting a few times and it tells me to call for assistance. Called the bank and they have no idea why the app won’t work. Where do I go from here? Guess I’ll have to physically go to the bank.
Terrible
This app never works properly for me ever. It freezes or won’t even open. This is the worst app I’ve ever used and it is seriously disappointing.
Disappointed
Was really hoping to see that you were offering a visa/debit card again. Most banks do offer it!
Stopped Working
Cannot log in after years of using App. Goes to a white screen, customer support cannot help.
Ask you to login by password again too often
What is the point of Face ID compatibility if the app asks you to login again by password so often? Annoying.
Disappointed
So now with this new app you made it so you have to hunt for things but haven’t improved its connecting to the internet. All the other bank apps I use do not have this problem, it doesn’t take an hour to complete you transactions. It won’t allow me to do e- transfers because it won’t open. I don’t see any great improvement just frustrating.
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Unable to Download
What happens when your phone is to old for this version? I am now unable to use😡Any suggestions
Frustration!
I’ve set up my e-transfer people. When using the app, the money was taken immediately out of my account. However, after 2 tries, the intended recipient never did receive her money. When trying to send to myself, I got a message saying the action was unable to complete.
Poorly designed
Honestly I think this new version should be scrapped and go back to the old app. Poorly designed with too many steps just to get to what you want. The graphics are harder to understand and just too many unnecessary steps.
Difficult to navigate
So much better before the update.
Poorly Developed
When doing e-transfer deposits the app does not automatically open. So have to deposit in browser the use other functions in app. Also doesn’t show in one screen hour account transactions without having to navigate through several screen. Balances don’t update without logging in again.
Great improvement
I really enjoy the customization and new interface
SLOW
Trying to use this app on my iPad and it takes unlimited patience just to get logged in. VERY slow and not improvement over the last app by any means.
Super intuitive & User Friendly
So many cool new functions that help keep your finances organized. Love the account alerts and the fresh look!
New App
Very pleased with how everything works. I especially love how I can tailor my profile with my own pictures to make it more personal.
Love it!
I’m really enjoying this new app and all the new features that are accessible to me. It’s easy to navigate and there’s no clutter. I highly recommend!!
So great!
So happy to have a new, modern app with way more functionality! Way to go 1st Choice!!!
Review
Liking the new look of the App . Has lots of good features . Nice that you can transfer from u.s. to Canadian accounts now . Also registered products . Thanks 1st choice for the updated technology!
Nice upgrade
So happy with this new app, it’s easy to navigate. I am beyond excited to have the ability to make loan payments and w/d from my TFSA.
Nice new features
This app has some nice new features to personalize your experience like choosing your own pictures for your background and profile and naming your accounts. It also supports logging in with Face ID if your phone has that feature. It’s a great new touch!
