1st Security User Reviews

1st Security
1st Security
1st Security Bank of Washington

What users say

Top reviews

Works Well

The app works well & is easy to use.

Love this bank!

Customer service is top notch and it is just nice to walk into this bank, and be greeted as a friend.

Business

Ok

Great New Site

This new App is so intuitive. What a difference and really made an upgrade from the original.

Love this app…

Now that I have figured out how to use it!

Horrible

-NO accessibility features-BOLD, LARGE,Dark,etc! Used to be great - now want to switch banks

1st Security Bank App

The best!

New app

Pay bills was easier in previous version. Otherwise ok

Successful Update

The old version was serviceable. I assume this one will be as well.

1st Security Bank app.

I have used this app so far without any problems. I'm happy with this app. I recommend it to others.

Easy to use

Great app! I can do all my everyday banking in minutes. Convenient!

Limited info and bad tech

Why would online statements not include tax docs like a 1098 for a mortgage? Why are the messages either useless (e.g. a message with a “security alert” telling me I just received a message) or sad (“secure message was received from your financial institution for Christopher Launey in the Q2Api channel” which does not correspond to receiving a message, meaning someone is testing in production).
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This app sucks

The app is constantly not accepting my password I have to rest it every time and it never works well with direct deposit

Works for basic needs

New to this app… Downloaded it a week ago… Seems to work for all the basic things I needed it for. I don’t do anything fancy, just check balances, no mobile deposit (yet)

1st Security

Just a few glitches. But have been fixed quickly. Over all a very acceptable app!

Don’t like update

It takes too many steps now to make basic transfers.

Face ID

Face ID glitches out

Much better

Amazing upgrade to the app!

I don’t like it

I don’t like it I liked the other

Better visibility

I like the new app better, it’s easy to navigate and see my accounts.