1st Security User Reviews
Customer Experience
~ Based on 68 written reviews from the US App Store.
What users say
Summarized from real user reviews of 1st Security. Based on 326 reviews and a 3.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Successful update
- 🚀Easy to use
- 🔒Automatically logs out
Negative things
- 👎Much worse than before
- 🐛Buggy and not user-friendly
- 🔍Difficult to navigate
- 🚫Missing important features (Zelle)
Is 1st Security Safe?
1st Security appears mostly safe based on user ratings. AppsHunter Safety Score for 1st Security is 73/100.
This assessment is based on 326 user ratings, with an App Store average of 3.7/5.
Safety Analysis
~ Based on 13 App Store ratings for 1st Security.
Is 1st Security Legit?
1st Security appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 1st Security is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The app works well & is easy to use.
Customer service is top notch and it is just nice to walk into this bank, and be greeted as a friend.
Ok
This new App is so intuitive. What a difference and really made an upgrade from the original.
Now that I have figured out how to use it!
-NO accessibility features-BOLD, LARGE,Dark,etc! Used to be great - now want to switch banks
The best!
Pay bills was easier in previous version. Otherwise ok
The old version was serviceable. I assume this one will be as well.
I have used this app so far without any problems. I'm happy with this app. I recommend it to others.
Great app! I can do all my everyday banking in minutes. Convenient!
Why would online statements not include tax docs like a 1098 for a mortgage? Why are the messages either useless (e.g. a message with a “security alert” telling me I just received a message) or sad (“secure message was received from your financial institution for Christopher Launey in the Q2Api channel” which does not correspond to receiving a message, meaning someone is testing in production).
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The app is constantly not accepting my password I have to rest it every time and it never works well with direct deposit
New to this app… Downloaded it a week ago… Seems to work for all the basic things I needed it for. I don’t do anything fancy, just check balances, no mobile deposit (yet)
Just a few glitches. But have been fixed quickly. Over all a very acceptable app!
It takes too many steps now to make basic transfers.
Face ID glitches out
Amazing upgrade to the app!
I don’t like it I liked the other
I like the new app better, it’s easy to navigate and see my accounts.
