1st Security User Reviews

1st Security
1st Security
1st Security Bank of Washington

Customer Experience

Positive experience39.7% of reviews
Neutral5.9% of reviews
Negative experience54.4% of reviews

~ Based on 68 written reviews from the US App Store.

What users say

Is 1st Security Safe?

1st Security appears mostly safe based on user ratings. AppsHunter Safety Score for 1st Security is 73/100.

This assessment is based on 326 user ratings, with an App Store average of 3.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
7.7% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 13 App Store ratings for 1st Security.

Is 1st Security Legit?

1st Security appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 1st Security is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works Well

The app works well & is easy to use.

Love this bank!

Customer service is top notch and it is just nice to walk into this bank, and be greeted as a friend.

Business

Ok

Great New Site

This new App is so intuitive. What a difference and really made an upgrade from the original.

Love this app…

Now that I have figured out how to use it!

Horrible

-NO accessibility features-BOLD, LARGE,Dark,etc! Used to be great - now want to switch banks

1st Security Bank App

The best!

New app

Pay bills was easier in previous version. Otherwise ok

Successful Update

The old version was serviceable. I assume this one will be as well.

1st Security Bank app.

I have used this app so far without any problems. I'm happy with this app. I recommend it to others.

Easy to use

Great app! I can do all my everyday banking in minutes. Convenient!

Limited info and bad tech

Why would online statements not include tax docs like a 1098 for a mortgage? Why are the messages either useless (e.g. a message with a “security alert” telling me I just received a message) or sad (“secure message was received from your financial institution for Christopher Launey in the Q2Api channel” which does not correspond to receiving a message, meaning someone is testing in production).
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This app sucks

The app is constantly not accepting my password I have to rest it every time and it never works well with direct deposit

Works for basic needs

New to this app… Downloaded it a week ago… Seems to work for all the basic things I needed it for. I don’t do anything fancy, just check balances, no mobile deposit (yet)

1st Security

Just a few glitches. But have been fixed quickly. Over all a very acceptable app!

Don’t like update

It takes too many steps now to make basic transfers.

Face ID

Face ID glitches out

Much better

Amazing upgrade to the app!

I don’t like it

I don’t like it I liked the other

Better visibility

I like the new app better, it’s easy to navigate and see my accounts.