1ST SUMMIT Mobile Banking User Reviews
Customer Experience
~ Based on 47 written reviews from the US App Store.
What users say
Summarized from real user reviews of 1ST SUMMIT Mobile Banking. Based on 1.6K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍User-friendly
- 💳Convenient banking features
- 🚀Easy to use
- 💳Helpful for managing accounts
- 🚀Saves time and money
Negative things
- 🐛Remote deposit issues
- 🐛Unreliable app performance
- 🐛Slow transaction updates
- 🐛Buggy login and balance display
Is 1ST SUMMIT Mobile Banking Safe?
1ST SUMMIT Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for 1ST SUMMIT Mobile Banking is 96/100.
This assessment is based on 1,636 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,460 App Store ratings for 1ST SUMMIT Mobile Banking.
Is 1ST SUMMIT Mobile Banking Legit?
1ST SUMMIT Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for 1ST SUMMIT Mobile Banking is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Some of the features, i.e. remote deposit, seem to be unavailable or not working frequently.
99.9% of the time this app works perfect! I do not balance my checkbook so this makes it easy to see what came out and what is coming out of my checking account! It’s very user-friendly and I’ve been using it for years!! Occasionally there’s problems that doesn’t update right but that’s might’ve been three times ever! I do not have bounce protection, so it’s nice to be able to check my account every day!
Show more
I like the app, I like that I have the option to log into my account with the app. The only down side is that it doesn’t show the latest information for your balance.
The bank itself it great, the check deposit on this app is awful. Takes a perfect photo but says it needs to be retaken. Every check, every time.
No matter what office I go to, I am always treated like I am the most important person there. Everyone is just wonderful, tellers, new accounts, CD renewal, investments with Sean, I have never been more please. Thank you to all of you, a big round of applause goes out to you.
I never know what my balance is as this app is never up to date. It’s February 23, and none of my transactions have been updated since February 18. I am now stuck in messages. I went there to view a fraud alert and now I can’t get out. I’ve hit close ten times. I finally deleted the app. I can’t believe how terrible his app is. How many days does it take to update an account? I hate this app.
Show more
I love the app but I wish I could make “ principle payments only” on it
This banking service makes my life aside and it’s easy to use!!!
App is very temperamental. Sometimes it works, sometimes it doesn’t. Frequently the mobile deposit functions fails.
all this app does is glitch out and have problems i’m about to switch banks because of it !!! tired of it
Would be nice to be s le to deposit checks with the app
Still waiting for the number of transfers made electronically per cycle to show up. Brought this suggestion up to several employees but im not seeing or hearing of this improvement being implemented. Contact me on 717 873-2011 if you need additional info.
I love being able to see my balance my charges and deposits anytime. I also love the bill pay feature. It makes things so much easier. Thank you
Love this app. I don’t have direct deposit, so this has made banking so easy, the depositing my check works great now! Love it
I love this app as it’s a life saver for paying bills. However, the last update on bill pay took away a feature that I always used and am missing a lot! When in the screen to put in the actual amount you want to pay on a bill, it used to show the “last payment” for this payee on the top of the screen. It no longer shows your last payment on this screen, only on the screen that is 2 clicks prior to getting to this point. I have several bills that are the same amount every single month & I always used this feature to know how much to pay. Now, I have to try and memorize the exact amount from the main payees screen, to type in when I finally get to the payment screen. I know I could set up automatic payments for these payees, but I cannot always pay the same day each month, so this is not an option for me. Please bring back the feature of showing the last payment on the actual payment screen!! Thank you!
Show more
Love the way this app works. I'm able to take care of business without leaving the house.
This app is buggy, often can login but cannot check my balance. Still no support for apple pay. I like to do business locally but I'll be changing banks if 1st summit can't keep up technologically!
Love how I can see all my accounts at once
Really love the convenience of this app. Depositing checks via phone/camera may be slightly difficult bc of shadows but better than driving to leave comforts of home.
I have a bank account with another local bank and their check deposit picture taking is much easier to use. Sometimes the picture is just black on the 1st Summit and I have to do it multiple times. But a good step in the right direction. A little late coming out with this though.
