Ai slop plus location tracking
Customer service chatbot fed me false information about there services. Twice. Why even try if it’s gonna be this bad.
Why does there need to be an app.
Why does there need to be an app.
Good
Add a weak streak leader board. Trust me
App still needs a lot of improvement
App needs to add the option to use NFC tech to check into the gym this way phones that support NFC can use a much faster way to scan in including thought our Apple Watch.
Also for Personal training I would like to options added in the app were I can cancel and reschedule sessions but also see how many sessions I have used and how many are left for the month as well. Also I would like the ability to schedule additional PT sessions in the app instead of having to talk to the front desk each time or messsge the trainer directly and having to wait several hours for a response. Add theses options would really help make the gym feel like my home gym.
Also I would like to see updated cardio equipment that can par with our phones and Apple Watch to get more detailed information but also it csn pull data from my heath app and fitness apps on my phone to trailer the equipment settings for my use each time and record the results on my p hone after each session.
Also for Personal training I would like to options added in the app were I can cancel and reschedule sessions but also see how many sessions I have used and how many are left for the month as well. Also I would like the ability to schedule additional PT sessions in the app instead of having to talk to the front desk each time or messsge the trainer directly and having to wait several hours for a response. Add theses options would really help make the gym feel like my home gym.
Also I would like to see updated cardio equipment that can par with our phones and Apple Watch to get more detailed information but also it csn pull data from my heath app and fitness apps on my phone to trailer the equipment settings for my use each time and record the results on my p hone after each session.
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Sign in app
This app seems pretty worthless. I wake up two days ahead of time at 5:30 to check into my class. For instance this morning I checked in at 5:30. Didn’t get my spot reserved until 544, this is totally unacceptable. This happens often, I’ve complained on my app with no changes made. Please fix it.
“Streaks” Calendar Bug
Although I enjoy the app for its conveniences and simplicity, I wish this one little bug could be smoothed over. Where it tracks your “streak” and has the little dots for when you check in at the gym, I’ve noticed that although I go to the gym throughout the weeks, that it won’t always show my scans on those days, it will be blank. Sometimes it will show one dot the entire week, others it will properly track when I go. Although it’s small, I find it may matter because it’s nice to be able to see and track consistency with every entry scan.🙏🏼 Everything else has been great and functioning well!👍🏼
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You can NEVER upload a picture
I tried 3 days and hundred times for my mom’s account trying to upload her picture so she can use my buddy-pass. Nope, never worked, OMG, it’s 2026, how come an app can be developed as terrible as this?!??
Fix your app
Won’t let me upload a photo to access the stupid membership QR code. Please fix it.
Keeps asking for photo
Lately the app keeps asking to add a photo to be able to Checkin but the add button doesn’t work so the app is useless
Cannot use a QR code without photo
Now they want you to upload a photo in order to use the QR code to check in... What else? You need my blood type too?
Doesn’t function right
I have had issues with the app for ages. First, if you don’t want a session with a personal trainer for your birthday it just stays there the entire time. It never caches your login to your main account so that requires sign in every time. The stupid scanning requires a photo for whatever the reason and the photo and upload never work. To that point it required me to update my photo for whatever reason when I had one prior. App needs a lot of fixing.
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Horrible optimize
If you’re gonna force the app on us at least make sure it works half of the time there’s bugs where you can’t even press or loads I wasn’t able to go in cause it ask for a pic yet it wouldn’t even let me press the button
Check in issue
My check in doesnt pop up or connect to my watch
Glitchy
Glitchy as hell and times out so you can’t even upset it after the latest update
App crashes when classes are available
At my gym there are popular classes that open up at 5:30am even though classe time is at 9am. Lately when I get up to register the app just crashes when the classes open at 5:30. I get an error saying that there’s an error registering for my class. Then I try to restart the app. I can’t even open the app again for another 8 minutes. Error message claiming connection time out. Please fix this.
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First time workout
I really enjoyed it and broke a sweat
Workout and Apple Watch Not Syncing??
So my workouts no longer sync with my Apple Watch anymore?? Granted I have the Apple Watch Ultra 1st with the latest 26.5OS but every time I uninstall and reinstall the watch app, it still doesn’t track my workout when the workout is running on the iPhone app. So I’m having to track the workouts through Apple Fitness (not cool).
I’m glad the timers and set keepers were updated.
I’m glad the timers and set keepers were updated.
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They Should Update The App
I think this app should have a way to upload your own workout set.
Scam
Turns out free actually means $91. I signed up for a free month trial to check out the gym. I was charged $70 after 2 weeks that can’t be refunded. When I tried to cancel the membership I was told it can’t be done online and then I got rerouted to different places and people multiple times over several days only to find out they charge you another $21 to cancel your free trial membership without even telling you. Don’t believe the scum.
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SCAMMERS!!
I explicitly told them not to connect my card and asked if I could pay in cash. They said yes. I was going to pay $20 on the card and $230 in cash, but when the payment didn’t go through, they told me to come back tomorrow. I clearly instructed them NOT to charge my card and that I would return another day.
Three days later, they took the full amount out of my card without any alert, notification, or permission. Terrible service and dishonest billing practices. Do not trust them with your card.
Three days later, they took the full amount out of my card without any alert, notification, or permission. Terrible service and dishonest billing practices. Do not trust them with your card.
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Can’t upload photo
Really frustrating, have tried uploading a picture of myself several times and continue to receive an error message. Have reached out to support with no response and makes checking into facilities really annoying.
