You can’t report offensive comments
There is so much comment spam from people who have never seen the movie and you can’t report a comment to be reviewed for deletion. The result is a bunch of comments from people who give a movie a negative review because a black person is in it. And Flixster just allows it, which should tell you something about Flixster. Want proof? Check out the negative reviews for into the spiderverse. Only reviews showing are complaining about Spider-Man being black which if they read the comic book Miles Morales is black. So not only are they leaving negative comments about a character being black but they also don’t know the source material they are criticizing without ever seeing. This results in worthless spam reviews both against it and then for it to make up for the dumb first racist review.
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Bring back the old Flixster
I’m updating this nearly one year later and my concerns are still the same. The developers obviously don’t care because they’re not fixing the app nor answering emails regarding this issue.
I loved this app and used it to find and rate movies. After the latest Flixster update, all my rating and reviews disappeared and new ratings aren’t getting added. The new grid display is terrible and unorganized. There are a few other features that aren’t there anymore such as labeling movies you’ve seen with a little star or a blue/red wedge for movies you want or don’t want to see, displaying the movie’s weekly gross, and clicking on an actor, actress, or director to access their filmography are all gone. What’s the point of even keeping this app at this point? Please bring back the old Flixster.
I loved this app and used it to find and rate movies. After the latest Flixster update, all my rating and reviews disappeared and new ratings aren’t getting added. The new grid display is terrible and unorganized. There are a few other features that aren’t there anymore such as labeling movies you’ve seen with a little star or a blue/red wedge for movies you want or don’t want to see, displaying the movie’s weekly gross, and clicking on an actor, actress, or director to access their filmography are all gone. What’s the point of even keeping this app at this point? Please bring back the old Flixster.
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Absolutely horrific and worst customer service in history
For over a YEAR after the update erasing all my sees and want to see was released I have tried unsuccessfully literally DOZENS of times to get Flixster to let me regain access to my profile, which by the way is still viewable on the internet. It is linked to my Facebook but for some reason now when I sign into Flixster with the SAME FACEBOOK ACCOUNT I have had for a decade all of my 800+ ratings and reviews are gone. There is no way to log on to the profile that I KNOW is there that still has all my ratings and reviews from the years. Absolutely pathetic. Numerous requests to Flixster support have been ignored, or met with empty promises. How difficult can it possibly be, guys? I have the user id, I can literally show you where my profile is, but your worthless update removed my ability to log in to the account I’ve been using for nearly ten years. Absolutely absurd. The profile even has my updated Facebook profile picture on it. But the app thinks that my Facebook login - THE SAME ONE I HAVE ALWAYS USED - is a brand new account or something. Months go by and nothing. Absolutely infuriating.
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I’ve used this app for years
It’s now a worthless app on my home screen taking up space. After Flixster partnered with Fandango the entire App was remodeled and everything good about the app is now gone. There’s not point of it to even exist anymore it should just be a direct link to the Fandango application. All of the user reviews and lists of movies they want to see are gone. I had 130+ reviews on this app and they were wiped overnight without any warning. The only way to access any of your old information is to login to the Rotten Tomatoes website itself. In the help section of the app it says that all of these features are “currently under construction” and will become available with the next update. It’s been over 7 months with multiple updates that have followed during that time and nothing has changed. Don’t waste your time on this piece of crap.
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Best movie app now ruined
Loved this app before, it did exactly what I wanted 1. It showed me what was on at my local theatre without lots of hunting around. After update it can’t even see my local theatre.
2. It gave me instant view of how those films are rated audience and critics, after update this information is now less accessible instead I get bigger film posters:/ I go to an app for knowledge first not eye candy!
3. Fandango are a bunch of d****, used this once, got a discount but the film time I booked didn’t actually exist the booking was not transferable to a different showing and getting a refund was a struggle with bad customer service. Wont ever use again.
4. This formally was one of my top apps, now I can’t find any reason to keep it on my device. Developer should have done more QA and bug testing and streamlined the app towards usability not visual appeal. I could then have just ignored the fandango rubbish. Time to delete and go find a new movie app.
2. It gave me instant view of how those films are rated audience and critics, after update this information is now less accessible instead I get bigger film posters:/ I go to an app for knowledge first not eye candy!
3. Fandango are a bunch of d****, used this once, got a discount but the film time I booked didn’t actually exist the booking was not transferable to a different showing and getting a refund was a struggle with bad customer service. Wont ever use again.
4. This formally was one of my top apps, now I can’t find any reason to keep it on my device. Developer should have done more QA and bug testing and streamlined the app towards usability not visual appeal. I could then have just ignored the fandango rubbish. Time to delete and go find a new movie app.
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Oh...my God...
This app has become nearly unusable since the big update several months ago. It boggles my mind how they took a perfectly fine application and just gutted it into such a disaster. No longer can I simply look through new release movies in chronological order to see what I have missed out on over the past couple months or so, instead I can only see the most recent dozen or so. Researching and finding movies to read reviews about is nearly impossible now. As an example I was looking for the original Superman movie and after searching all that it finds are the sequels and other miscellaneous crap. Ok so I search for Christopher Reeve and his filmography, and all it gives me are five random movies I’ve never heard of and none of the Superman movies. What in the world did you people do to this application?!?!?! What were you thinking?!?!?!? If it ain’t broke don’t fix it!!!!!!!
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Upset My Data Is Gone
Update April 2018 - I kept holding onto hope our lists would come back since the more recent updates seemed to indicate that but nope. All my lists are still empty. Flixster doesn't give a %?!# about their users and I'm done waiting to see if they will do the right thing. I'm done. App deleted.
January 2018 - Are we ever going to get our ratings and want to see lists back? I had YEARS of ratings in this app and also used it to track what I'd like to see and they obliterated it with an update without any warning or a way to export your data first. What a horrible way to treat your users. I've been patiently waiting for them to reinstate the data like they claim but it's been months and nothing has changed. The app is mostly useless and at this point I'll just use IMDB instead. Thanks for nothing, Flixster.
January 2018 - Are we ever going to get our ratings and want to see lists back? I had YEARS of ratings in this app and also used it to track what I'd like to see and they obliterated it with an update without any warning or a way to export your data first. What a horrible way to treat your users. I've been patiently waiting for them to reinstate the data like they claim but it's been months and nothing has changed. The app is mostly useless and at this point I'll just use IMDB instead. Thanks for nothing, Flixster.
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From Dope to NOPE
Went from my go-to app for cataloging movies to whatever this trash is now. Upon the update, ALL 500+ films I added over the last several years were lost, all in Fandango’s pursuit to buy the competition and rebrand—completely water down—this app to a more terrible version of finding movie tickets. Just check their update history during the year after it was bought out by Fandango— “you can now buy tickets with Fandango... Going to the movies just got easier!... We’ve made it EVEN easier to find showtimes and tickets!” Noticing the money trail? It couldn’t be more obvious. The greatest part of these updates they’ve neglected to mention: “Did you use our app as a way to track the movies you’ve seen and want to see? Well, screw you! You weren’t making us any money! So we did away with that, and you, unless you really are dumb enough to keep using this after we cheated and screwed you over!” So, guys. Let’s continue to shift the movie conversation away from Rotten Tomatoes. Those folks don’t deserve our consideration.
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Completely useless
I initially wrote this as feedback after the update, but unfortunately that seems to have been a waste of time.
“You guys really dropped the ball here. What was wrong with the old app? For someone who watches tons of movies but rarely sees them in theaters the old app was perfect. Literally perfect. The layout was great for endless scrolling through box office movies and DVDs. Now I’ve got to navigate a Redbox rip-off menu which never loads, go into the movie, and close my eyes while clicking on the “details” option in order to avoid seeing movie times nobody cares about. If l wanted to buy movie tickets I’d use an app for that. Oh wait, that already exists. Guess how many times I’ve used it. Never. Not once! The least you could do it make “details” the default menu with “buy tickets” the clickable option. Please, at least change that. Please! Honestly, I'm not that mad. It’s more that I’m just completely flummoxed as to who thought this was a good idea. l can’t say I’m speechless, clearly, but it’s taken me the better part of the last 30 minutes trying to find words fitting for such a disaster.”
Worse than the Snapchat update that’s how bad this is
“You guys really dropped the ball here. What was wrong with the old app? For someone who watches tons of movies but rarely sees them in theaters the old app was perfect. Literally perfect. The layout was great for endless scrolling through box office movies and DVDs. Now I’ve got to navigate a Redbox rip-off menu which never loads, go into the movie, and close my eyes while clicking on the “details” option in order to avoid seeing movie times nobody cares about. If l wanted to buy movie tickets I’d use an app for that. Oh wait, that already exists. Guess how many times I’ve used it. Never. Not once! The least you could do it make “details” the default menu with “buy tickets” the clickable option. Please, at least change that. Please! Honestly, I'm not that mad. It’s more that I’m just completely flummoxed as to who thought this was a good idea. l can’t say I’m speechless, clearly, but it’s taken me the better part of the last 30 minutes trying to find words fitting for such a disaster.”
Worse than the Snapchat update that’s how bad this is
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It used to be great. Now it is horrible.
Everyone in my group of friends and family has used this app for years and have loved it. However they keep doing pointless updates to “improve” and it seems like they want to be more like another social media site or something. It is horrible. My wife and I were the last two who have kept the app after multiple updates that have stripped all functionality of the app. I enjoyed keeping track of movies I wanted to see and had seen (which used to be easily added by a + or rating system) and she loved seeing new films coming up and their trailers (which used to be listed by when they were opening and all could be seen on one seamless screen scrolling up and down which has been replaced by being able to see only 3 movies which forces you to go into another screen to see more). Tonight I’ve had it. We wanted to see what movies opened up tonight and I was met with more frustration with an app that is not listening to its users. We are done.
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