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Was great but now problems with no response from customer support
I’ve use this app for years and have loved it. This week it stopped syncing across my devices, I deleted it on my iPad and when I opened it up again the “login“ failed. I have contacted their support 4 times this week, but they have not even acknowledged my questions. The phone number listed in the app is no longer working. This is hugely disappointing. Perhaps this will get your attention…Show lessSattvala
Will not be renewing subscription
After years of using this app I will no longer be renewing my subscription. No new development or improvements to this app have been made in a long time. Either make continued improvements to the app or give it up and remove it from the app store. Many others are not happy either and get no response from developers. Sorry to be leaving but I can no longer pay money for something that is not maintained by the developer.Show lessLupeLu54
This is my most-used app
... and has been for years now. It is truly a part of my everyday life. Can’t say that about many others. Why? 1. Easy to learn/easy to use. HUGE! 2. Auto -organization by category/isle. It just does it for me! And I can refine to match a specific store as well. 3. I create lists for multiple kinds of stores (Hardware, dollar store, Asian market, grocery, Costco, etc) so items to be purchased are always in the right place. 4. Since my phone is always with me, I can always add an item I need to a list at any time and any place. And my lists never get lost - unlike those old paper lists The app is just plain terrific! Update for 2022 - hard to add more… Shopper is still indispensable, still used most every day! Bravo! You guys continue to crush it! ThanksShow lessrickhaha
No Updates In 2 Years
Will not work on Apple Watch Series 7 (IOS 8.5). Not a single update in over 2 years but they still want you to pay for a premium version.
I’m tired of the lack of support and updates, time to upgrade to an app that is actually supported!HarleyEverHome
No longer syncs with Alexa
I loved this app. We used it for years and the support team was usually very helpful and responsive. But recently the app stopped syncing with Alexa and so far the developer has not responded to my query. Based on the age of the last update I fear the app has been abandoned.GVTacos
Won’t come up on my Apple Watch
I have used the shopper app for years and love it. I just got an Apple Watch and was anxious to use it in the watch also. I installed it but when I try to open the app, all I see is the word “lists” in red in the upper left corner of the screen. Help!Suruchi1117
App Abandoned
I have the premium “gold” upgrade and zero response to support queries. Last update over a year old. Alexa app is a wreck and you can’t even update your password because of an ongoing server issue.
This was a great app, but if you’re looking for something new, I would look elsewhere.txwest1
Watch app
I have this app a 2 rating, but actually
Like the phone app. The watch app has not worked correctly from the beginning, but now does not work at all. I emailed support and have not received any answer about it not working at all. This along without saying it works on watch and does not is the 2 rating. Also it has not been updated in over a year!Show lessdgiles9
Shopper
I am disabled and this app makes us a team! For me to make the list and for my husband to help him get the groceries. For the app we are grateful for the help it offers. Would not want to ever do without it. Greatest most useful app available on the internet. We have been customers for years. Many thanksShow lessMs mamaw
Recent updates killed my customization
I have been a gold subscriber for years with this app and have loved it till the most recent update this week.
A few days ago, I received a notification about my upcoming subscription renewal. It asked if I wanted to cancel or keep. I selected ‘keep’. Right after that the app completely disappeared from from phone and I had to redownload from the App Store. I just went in to add some items to my grocery list and everything is different. The custom pics/order I had for aisles are all gone...and food items that should be in the same aisle aren’t grouping by that aisle. Items that I had added and frequently buy are no longer even on my list. It has completely changed everything and the original reason I purchased this app.
Also, annual subscription jumped from $5.99 to $8.99...really...a 50% increase? Not sure I’m loving this app anymore.Show lessMaryR72
