iHeart User Reviews

iHeart: Radio, Podcasts, Music
iHeart: Radio, Podcasts, Music
iHeartMedia Management Services, Inc.

Reviews Summary

Top reviews

Waking up to the radio

Love this app as I can wake up to the radio, but...it would be good if it remembered the time you saved as the alarm time instead of setting to 7AM everyday, if the screen was darker when set to alarm mode (I have my phone on its back so it can charge on a wireless charger and I can’t flip it screen down) and if it remembered the radio station you set to wake up to from last time. Aside from that I don’t really use it (I’ll do what I can to avoid ads so I don’t tend to listen to the radio) so can’t rate any other aspect. Would just love to see the alarm function improved a bit.
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Response from developer

Hey AJ, thanks so much for taking the time to provide this feedback! We'll be happy to pass it along to the appropriate parties. If you have any other feedback you'd like to provide or other questions please feel free to shoot an email over to ios-NZ@iheartradio.com.

Don’t waste your money

This app isn’t even worth downloading the free version, definitely don’t throw your money away for the paid version. 30% of the time I can’t get anything to load on here. When I actually can get it to work, it takes about 3 minutes to load. It rarely remembers where I left off on the podcasts. For example, right now, when it started up, after 3 minutes of waiting, it started playing a podcast I had already listened to. I kept trying to go to the Podcast I had already listened to about half of. The circle around the play button would go around and around for about 4 minutes and then it would go back to the previous podcast. After about 8 tried and wasting 20 minutes, it finally played the one I wanted, but started back over at the beginning, I had to spend another 5 minutes figuring out where I left off. There are so many other places to listen to music and podcasts, go elsewhere, unless you like constantly wasting 20 minutes of your day waiting for things to load.
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iHeartRadio

I would have given it a five star BC I simply love being too listen to my home rock station when I'm working BC I work out of town most of time. But for some crazy reason lately it has started at 100% volume, even just now I got a head start on it and began working it down to about 60 % for it just to jump right back full blast even though I was holding down on volume button. Now I really can't explain how out why it would be turning down and almost to the half mark just for it to jump to the full volume while I'm still holding on the volume but this is not some thing that I can take or tolerate at 615 am nor will my boss's or work mates at this time in the morning and hell it could give some one a heart attack when u go from nor hearing a thing where a needle could be able to be heard hitting the floor. But you could say every one is awake today after this Bluetooth box going off. Please let me know what could and out can be done and if it's anything to do on my part in really sorry for not given the extra star but I had the volume working down for it to start over. Thanks and please have this fixed or fixed for me. Have no complaints about anything else so everyone download this app and listen to your favorite tubes so day and all the time for free.
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Response from developer

Hi Todd, we're here to help! Shoot over an email to ios@iheartradio.com so we can take a look at what's going on behind the scenes!

Pros and cons

I've been on this app for over a year maybe 2-3 and it hasn't improved by resolving it's ongoing issues. I've had enough with the technical issues that are chewing up my time which I value, so I'm deleting the app after this review and getting a better one that doesn't waste my time and does its job. Here's a bit of a break down of pros and cons.

Pros:can have a favourites station with all your thumbs up songs and suggested songs, you can skip songs, you can down thumb sings so they don't play again, you can access stations from overseas.

Cons:
-sometimes won't play and will just buffer even with good reception and when other apps and sounds from the net play it won't on this app at times which leads to
Wastes time like today pausing and playing, closing then re-opening the app to try get it to fully load the song and play.
- some radio stations only for American citizens e.g. Disney radio.
- doesn't keep your thumbs up list so they remain in your favourites. It undoes them.

So long iHeart Radio, I'm off to use an app that will actually do what it's meant to: play music when you push play/open it.
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Response from developer

Hi Hautai, we're sorry to hear about your less than ideal listening experience. Would you be able to reach out to us so we can get more info? Send an email to ios-NZ@iheartradio.com. We want to keep you as a listen

Good App (Usually...)

Edit: It seems like all of the other problems I list below are gone now, due to the fact that I can’t get the app to play ANY music now. None of my stations work, they all constantly have a loading symbol, and where the artist’s other songs/info are, it says, “Artist Profile is not available at this time”. The app is completely useless to me at this point because it doesn’t do anything, and this started today only a few hours ago. This can’t be a phone problem because I have the latest iOS on a brand new iPhone 8. I’m hoping this will be fixed soon.

I've used this app for a few years, and I've discovered many new artists and songs through this app. However, I've been experiencing a few problems lately. My biggest problem is that sometimes the app will refresh in the middle of a song, and not just pause it, but get rid of the song completely. I'm not sure if I can fix this in my phone settings or if it's an app issue, but this has never happened before. Another issue is that some ads with sound play at the same time as a song, which is obviously annoying. Overall, it is a good app and does what it promises, but with a few bugs.
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Response from developer

Hi Rosemary, sorry about that! iHeartRadio should be working again. If you’re still experiencing issues please send a message to ios@iheartradio.com and we'll take a look behind the scenes. Thanks for bearing with us!

Preffered over Pandora

I have used this app for about 3 years was pleased with the free version. I’ve seen it updated & pay for it to open up a few more features to find songs, some I can & some I can’t, but I pay the $5.99/month to repeat a single song once & some very limited song searching. I believed this app is good because I can mix genres of music & it’s intuitive enough to know when I need my gospel/Christian playlist vs. the other artists/songs that I’ve like in the past. It also offers suggestions & it doesn’t appear to be so commercialized, I repeat NOT a commercial distribution list of who you are forced to like. Some of my local/Independent artists have songs that I’m able to find. I’m thankful for that. I’m not an iTunes type of person. I hate I lost ALL of my music after switching from an iPhone 4 to iPhone 6s. It made my day to hear my own music that aren’t published on iTunes, so I’m glad to at least be able to search for the ones that I once had on here.
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I love the content, but not the updates

I first got iHeartRadio on my old ipod on ios6 and I loved it. They had a setting where I could explore music or listen to mostly the same stuff. They did away with that and I miss it. Since then they’ve made the sleep timer harder to access, and everytime I open the app I’m baraged with an ad to try to upgrade to a paid version. I don’ mind seeing that maybe once a week, but I’m using other apps more because I get this annoying self add every time I open the app. It’s also harder to find the most recent radio stations I listen to. It keeps getting harder and harder with the new updates. Lastly, I love the play on start-up feature, but lately it doesn’t work (even when turned on in the settings) probably because of the ad I have to close out of. I’ve dug out my old ipod and I now mostly listen to iHeartRadio from that with whatever version ios6 can handle
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Was great on Windows Phone, new web app version six

Loved this app on my Windows Phone, installed it when I was forced to switch to iPhone (which has been an inferior user experience in almost every way - it can’t even do autocorrect as well as the WP, but I digress), and it was pretty similar throughout the fall of 2017... logged in today, December, to find everything changed. I can’t figure out how to get to my favorite artist-based station (can find artist in search, but there doesn’t seem to be a station option anymore?) can’t find the Recently Played Songs list once I’m playing a station. It’s fine to change things, but not in such an extreme way that it appears so nonsensical to even fairly on-top-of-things users that they can’t easily find the features that are important to them. I don’t know if it was a web app before, but it must be because I don’t recall downloading an update and everything is just a little off, not polished and smooth like a native app would be. I expected that sort of thing on a minority platform like WP, but it’s really disappointing to have a worse experience on a brand new iPhone. Anyway, this app is in need of some major organizing/UI changes before it can match the user experience of previous versions. If I have to put in hours curating my stations (which looks like the direction this is going), as opposed to having a variety of stations that are good, just need minor tweaks to be great, I’d might as well use Pandora!
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Response from developer

Hi there, thanks for providing this feedback about your experience using the iHeartRadio app on your device. We'd appreciate some more info so we can help! Can you contact us via email to ios@iheartradio.com? Look forward to hearing from you.

Forced login required

Why is there a new app? Why not just update the old app?
The new app requires a forced login to use, I will continue to use the old app as long as it works.
As long as there is forced login I will not be using this app to listen to my radio station.

Response from developer

Hi there, thanks for reaching out to provide your feedback. The benefits associated with having an iHeartRadio account include, access to hand curated iHeartRadio Exclusives, tons of new stations and Podcasts. If you have any other questions or would like to provide additional feedback please email ios-ca@iheartradio.com.

“Update”??

I was forced to update it, and now the only radio station I ever listened to doesn’t work. So disappointing.

Response from developer

Hi Guppeabo, we're here to help! Shoot over an email to ios-ca@iheartradio.com so we can take a look at what's going on behind the scenes.

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