iHeart User Reviews

iHeart: Radio, Podcasts, Music
iHeart: Radio, Podcasts, Music
iHeartMedia Management Services, Inc.

Reviews Summary

Top reviews

Pretty poor podcast player

Playback experience has been pretty poor. Skipping back several minutes, stopping 3-7 minutes before the end of the stream and refusing to play, ads breaking the stream and requiring a force close, right now I’m listening to a podcast that is showing as the previous one I listened to, when I pause and go about my day when I open the app again it will play the previous one again.

Maybe it’s better for shorter episodes but anything an hour long doesn’t agree.
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Response from developer

Hello, We definitely want to look into this for you and make sure the issue you have is corrected. Shoot an email over to ios@iheartradio.com so we can take a look at what's going on.

I love the stations

I enjoy listening to all the awesome stations and it gets me threw my work day at night keep up the good work ❤️

Response from developer

Hello, thanks for taking the time to leave us feedback about your experience using iHeartRadio! We love hearing from our listeners about how we're doing!

OLD ratings and reviews

iHeartRadio has been advertising itself quite a bit and as I like listening to different types of music I thought I’d load the app and try it.
I always like to check the ratings/reviews so I know I’m not wasting my time or going to be hit with hidden fees. Upon checking yours I see they range from 3 to 5 year old reviews! Out of 10 ratings/reviews there were nine who didn’t like and only one who did like.
Maybe if your ratings/reviews were “more up to date” it would show a more favourable response??
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Response from developer

Hi Johnny, we'd appreciate some more info so we can help! Can you contact us by sending an email over to ios@iheartradio.com? Look forward to hearing from you.

Who’s listening to who?

You’ll need an account, you’ll need a valid emai, you need to submit your birthday, you have to have location services on, oh ok no location services we’ll need your postal code then. Go get bent I’ll listen online or another app without having to crawl in bed with them

Response from developer

Hi, we'd appreciate some more info so we can help! Can you contact us by sending an email over to ios@iheartradio.com? Look forward to hearing from you.

underrated

I only downloaded this app to listen to a podcast but it’s surprisingly a great app i was not expecting. Can listen to songs i choose, has an array of radio stations and podcasts i can listen to for free! My car radio only gets one channel so this app is good for me i can play the radio off this app making it safer for me to drive as i dont have to shuffle my songs. ⭐️
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Response from developer

Hey, happy to hear you're enjoying iHeartRadio! We're glad we can be your go to free music app! Be sure to check out all of the great Live stations, Artist stations, Podcasts and Playlists we offer!

Use to better before the annoying ads.

This used to a great way to listen to American radio stations.
Unfortunately, recently the Australian version has started interrupting the music with local ads, Very annoying!
The main reason I listen to overseas radio is to avoid the constant stream of annoying ads played on local radio stations.
The only ads should be from the American stations locations.
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Bout Ready To Delete This App

IHeart radio came up with a good concept with all the live radio stations. There’s only one big problem. IHeart radio won’t let you enjoy them. They are constantly interrupting whatever station you have chosen to listen to with random songs that I guess they believe you want to hear. I would just like to listen to the radio station that I chose. That’s why I chose it. Some times they will play the same song twice within three songs. Then they tell you that you can use the thumbs up & thumbs down buttons for songs you like & dislike & they will customize your experience to your liken. Thing is, I’ve clicked the thumbs down button repeatedly for certain songs & they continue to play the same ones every single day. Every time I hear Blink 182 or the Foo Fighters I just go ahead & turn the app off. I guess they think I like them as often as they interrupt what I’m listening to by playing those two bands & I’ve hit the thumbs down button probably 1000 times yet they still play them every day. I’m bout ready to delete the app for the simple fact that they won’t allow me to enjoy the station I’ve chosen for playing crap that I’ve repeatedly clicked the thumbs down button on every time they decide to interrupt what I’m trying to listen to. It’s so darn aggravating!!
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Response from developer

Hey, we apologize for the inconvenience this has caused you but we want to help! Please send an email to ios@iheartradio.com so we can look behind the scenes at your listening experience!

No Next in podcast list Scrolling whole list to get next one

Love this app but there is no option to play next podcast in podcast list. Not even from my AirPod . Its only forward or backward.

Another thing is i am listening one podcast a show and the list is big . I am on 150 podcast in that list . After turning of this app next time to play 151 podcast i will have to scroll to that number which is very annoying. It plays automatically the one i left in middle or next one but if i want to listen next one i will have to scroll the whole list to get the next podcast. It should be showing the list where its currently playing.
Thanks
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Response from developer

Hey, we apologize for the trouble you're having but we want to help! Please send an email to ios@iheartradio.com so we can assist you with your request!

A lot of Positive-A lot of negative

Couldn’t be happier with content and stations. On the flip side, it will play the same ad over and over (consecutively) while there is a station break. Also, horrible experience with local employee. Two local stations, only, were not playing. I called in to local office and receptionist who you see to claim prizes answered and was horrific. Insisted it was not their office and problem was on my end and hung up. I called corporate who gave excellent customer service said the 2 stations I inquired about were in fact down. I called back the local station, to let her know what corporate said in case other people called in and she literally called me a liar. Hung up on me. I tried calling back numerous times and she literally would not say anything and would pick up phone and slam it down, during regular business hrs. Called corporate back in hopes my conversation with local was recorded. They were extremely friendly, and promised to address with mgmt but I never received a follow-up to their investigation, as requested.
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Better than Apple Podcasts

I'll start with the good. The application works great all the time on the phone and watch. The UI for the watch could use a little work as the skip ahead and behind buttons are too small. The reason why I use this application vs Apple podcasts as when I start listening on my phone and then continue on my watch its able to pick it up at the right spot. Apple podcasts only does that right like half the time. It's really annoying.

There are only a couple of issues in car play mode. First I've noticed its only showing a subset of the podcast I follow. I think the list is cutting off at 12. So I can't switch to a saved podcast because it's not in the list. This seems like a new issue after updating my phone. The other annoying thing is sometimes when I plug it in it starts playing my podcast I'm listening to but the ui doesn't allow you to pause. It just shows the media player without icons and none of the buttons work. To get around this I just go back to recent and click the top one. That makes it display the podcast and make the media player work. If these couple of issues get resolved it would really be a flawless application.
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Response from developer

Hey Jacob, we apologize for the trouble you're having but we want to help! Please send an email to ios@iheartradio.com so we can troubleshoot with you!

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